If I could give it 0 stars, I would. We purchased a gift back in March and it never shipped. We tried to get refunded and they said they would. It never happened, so we contacted our cc and they refun... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Wish I could post were people would see BEFORE placing orders! Necklace itself was an alright thoughtful gift, if overpriced (similar quality items at Walmart for a fraction of the cost). Issue w... Zobacz więcej
It's been ten days since I ordered and no communication, being prepared?, deliverery? No response to emails. Evidently they are overseas and don't advertise that fact. 12/23 - Did receive item and it... Zobacz więcej
Ich habe für meine Tochter ein personifiziertes Trikot bestellt in der Größe S. Es war abgebildet ein Trikothemd mit Hose. Von Anfangs 14,99 Euro schnellte der Preis mit wenig Aufdruck auf 25 Euro... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Stany Zjednoczone
- 800-452-3420
- care@familygiftsco.com
- familygiftsco.com
1,4
Bardzo słaba
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od Family Gifts Co.
Hi, Kelly! Thanks for leaving us feedback- we're glad to hear you love your canvas. Please don't hesitate to reach out if you need anything further!
Odpowiedź od Family Gifts Co.
Hi, Mike! I'm so glad to hear that you loved your order. Please let us know if there's anything we can do for you!
My Dad loved the gift!
3 czerwca 2021
Opinia niezależna
Odpowiedź od Family Gifts Co.
Hi, Jackie! We're so glad your dad loved his gift. Please let us know if there's anything else we can do for you!
I mistakenly ordered 2 pictures
I mistakenly ordered 2 pictures. I was contacted to verify the spelling of the names on my picture and also to ask if I really wanted 2. I would have NEVER realized I ordered 2 by mistake until I received them. I am so glad customer service reached out to me to verify.
THANK YOU
and the picture is AMAZING !!
3 czerwca 2021
Opinia niezależna
Odpowiedź od Family Gifts Co.
We're so glad to have been able to make sure you got exactly what you wanted! Thanks for leaving us this feedback, and please let us know if there's anything else we can do for you.
Great gift for my husband
Great gift for my husband. Hi is very happy. Thanks
3 czerwca 2021
Opinia niezależna
Odpowiedź od Family Gifts Co.
Hi, Katarzyna! We're so glad your husband enjoyed his gift. Please let us know if there is anything further we can do to assist you!
Odpowiedź od Family Gifts Co.
Hi, Erin! Thanks for leaving us this feedback. We're glad to hear your husband loved his gift. Please don't hesitate to reach out if there's anything further we can do for you!
The item looks great and I am pleased…
The item looks great and I am pleased with the picture. I did have concerns over the packaging when delivered as the picture was packaged in a way that if something had been dropped or fell with enough force to have damaged the package or put a hole in the box the picture and/or frame would have definitely been damaged. That is part of the packaging issue and also a risk on delivery. As for the picture though it looks great.
2 czerwca 2021
Opinia niezależna
Odpowiedź od Family Gifts Co.
Hi, Jason! I'm glad everything got to you safe and sound. Thanks for the notes on the packaging- if you happen to have a photo of how it looked when you received it, could you send it to me at outreach@familygiftsco.com? I'd like to see what we can do to avoid this in the future. Let me know if there's anything else we can do for you!
Odpowiedź od Family Gifts Co.
Hi, Amanda! We're so glad you love your order. Please don't hesitate to reach out if you need further support!
Love the item I bought
30 maja 2021
Opinia niezależna
Odpowiedź od Family Gifts Co.
Hi, Elizabeth! Thanks for leaving us this note- we're glad you love your order. Please let us know if there's anything else we can do for you!
Missed out on my window of opportunity…
Missed out on my window of opportunity to add a name to my canvas. Was disappointed an exception could not be made. End product was nice though….
29 maja 2021
Opinia niezależna
Odpowiedź od Family Gifts Co.
Hi, Johnny! We generally allow changes and modifications within 24 hours of your order. Once it's been sent to production, we can't pull it from the queue. We're glad you love your end product- please let us know if there's anything else we can do to assist you!
Great experience with ordering and…
Great experience with ordering and shipped in a decent amount of time. This was a gift for my mom and she absolutely loves it. Took it out of the box and directly on her wall!! All of her 10 grandchildren’s names fit perfectly. Just wish there was a way to add more than 10 names
29 maja 2021
Opinia niezależna
Odpowiedź od Family Gifts Co.
Hi, there! Thanks for leaving us a note-we're so happy that your mom loves her gift. If you need more names on future orders, please reach out directly to our CS team and we can see if we can make your vision a reality!
Right on time!
Love the options to make each piece personal. Was beyond thrilled that my order was delivered early so I was able to surprise my husband on our family trip!
27 maja 2021
Opinia niezależna
Odpowiedź od Family Gifts Co.
Hi, Miranda! We're so happy you were able to surprise your husband- we hope he loved the gift! Thanks for leaving us feedback, and please let us know how we can be of assistance in the future.
Odpowiedź od Family Gifts Co.
We're so glad you love your order! Thanks for leaving us this note, and please don't hesitate to reach out if we can help with anything else.
Odpowiedź od Family Gifts Co.
Hi, Hank! Thanks for purchasing from us and leaving this feedback. Please let us know if there's anything else we can do for you!
It is beautiful I bought as gift for my…
It is beautiful I bought as gift for my wife, she was very pleased !!
25 maja 2021
Opinia niezależna
Odpowiedź od Family Gifts Co.
Hi, Thomas! What a great gift for your wife- we're glad to hear she loved it. Let us know if there's anything further we can do for you!
My family sign
My family sign turned out better then I could have expected! Thank you!!
25 maja 2021
Opinia niezależna
Odpowiedź od Family Gifts Co.
Hi, Melissa! We're so glad you love your order! We have new products in our pipeline as well, so keep an eye out for those!
Very very satisfied with picture and with delivery time very pleased
Veryvery satisfied
24 maja 2021
Opinia niezależna
Odpowiedź od Family Gifts Co.
Hi, Cindy! We are so glad you love your order! Thanks for shopping with us and please let us know if there's anything further we can do for you.
I love the product and received it…
I love the product and received it pretty quickly. I was a little concerned when I didn’t receive an email confirmation, just a text confirmation, but am very happy overall. 🙂
24 maja 2021
Opinia niezależna
Odpowiedź od Family Gifts Co.
Hi, Wendy! We're so sorry to have left you hanging without that email confirmation- we'll be looking into this to see what may have caused it. We're glad to know you're happy with your order, though! Please let us know if there's anything further we can do for you.
I love it thank you
23 maja 2021
Opinia niezależna
Odpowiedź od Family Gifts Co.
Hi, Nicole! Thanks for leaving us feedback. We're glad to hear you love your order!
The canvas was beautiful
The canvas was beautiful. Nice quality. Can't wait to give it to my grandkids. I will be ordering again, Thanks
23 maja 2021
Opinia niezależna
Odpowiedź od Family Gifts Co.
Hi, Sharon and Joe! Thanks for sharing our products with your family. We hope they love it, too!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.