Dear Seller, I have received parcel today morning within 2 working days. It was delivered by DPD. Only issue is that no tracking details were sent in email etc. Twice contacted using web forum an... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Unfortunately for us we need larger quantities but your site only allows us to purchase 5 items of each type. Our customers are also wanting stores quickly so the rate of delivery isn't really quick... Zobacz więcej
PLEASE AVOID THIS COMPANY!!! FRAUD!!! I placed an order and did not receive a complete order!! Emailed customer service several times for a refund and no response!! Phone number on website is an au... Zobacz więcej
"SCAMMING CUSTOMERS ONLINE" Nearly two month since I ordered online, large order, paid extra for fast delivery, two months on still waiting lol. Tried contacting Falcon Supermarket by email on 4 dif... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Founded in 1980 in Leicester, Falcon Cash & Carry a family owned run business for the last 40 years. We stock huge range of Quality Indian Groceries, Fresh Fruits & Vegetables, Frozen Foods, Fresh halal Meat, Fresh Bakery items. World Foods like Asian, Afro-Caribbean, Chinese, Turkish, Polish, Arabic & Middle eastern, Iranian foods, etc.,
Dane kontaktowe
135 Carlton Road , NG3 2FN, Nottingham, Zjednoczone Królestwo
- 01158500804
- info@falcononline.co.uk
- falcononline.co.uk
2,7
Słaba
3 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really BAD!
Really BAD!! It has been more than 10 days but my delivery is not here yet. I have mailed twice but no response from the team. I am beginning to wonder if I lost my money.
31 sierpnia 2023
Items not delivered
All the items ordered were not delivered.
There is no way to contact the store. The phone numbers don't get picked up.
2 września 2023
FRAUD
FRAUD, BE CAREFUL
Ordered two litres of oil, never received them. I have been charged. I tried contacting customer service via email and received no response. I tried calling but there is automated COVID message, with no response. Awful experience, please stay away or your money will vanish. I wish I read these reviews first, as I am not the only one with such an experience.
1 września 2023
Opinia niezależna
Got all my items except for one
Got all my items except for one and I have been charged for it the strainer
29 sierpnia 2023
Bad experience with contact customer…
Bad experience with contact customer care - Phone is auto reply (Still impacted with Covid-19!!!) and emails are not responded. No way to track the delivery so all together place your order and forget about receiving the delivery.
29 sierpnia 2023
PLEASE AVOID THIS COMPANY!!
PLEASE AVOID THIS COMPANY!!! FRAUD!!!
I placed an order and did not receive a complete order!! Emailed customer service several times for a refund and no response!! Phone number on website is an automated covid message!! No one answers the phone.
I will never order from this site again!!! PLEASE AVOID!! Not even worth 1 star!! Terrible and fraudulent!!! Wish I read other reviews before ordering! Never again!!
26 sierpnia 2023
Opinia niezależna
Not received my item and took money twice
Not received my item and money deducted from my account twice
I haven’t received my item which I ordered on 14 August 2023 which suppose to be delivered in 2 days via DH
When I wanted to check my delivery details,they took money from my account again. They said if you need help contact us and when I called the phone call was on automated and won’t allow you to speak. I sent multiple emails they didn’t respond then tried with SMS and still no response
Very very poor customer care. Please don’t order anything from them and waste your money could be scam
No way to reach to speak about delivery not received
I will register official complain
I have never seen a worst market in whole my life such a store that you can’t contact customer service
13 sierpnia 2023
They are dishonest and do not reply to you.
the delivery was on time but the contents were not correct. the papads were broken with only one pack delivered.They sent 1 dark soy sauce instead of 2 light soy sauce. Have tried to contact them by phone(you are told they only accept emails because of covid).I then emailed them twice with no reply to either. No refund for incomplete or missing items. I will not buy from them again.They have lost my trust, I feel they are totally dishonest and would not recomend them to anyone
19 sierpnia 2023
Opinia niezależna
I have not received my complete order…
I have not received my complete order the contact number are not active and no one has replied to the email I have sent. I wouldn’t buy anything again from this place.
6 sierpnia 2023
Completely wrong items delivered
Completely wrong items delivered.
Can't call the customer helpline (covid message )
No response to my emails
12 sierpnia 2023
I didn’t receive the delivery.
I didn’t receive the delivery at all. I paid in 7 pounds extra for delivery but I am very disappointed. I tried calling the number on the website - no response! I emailed them on the email id provided - no response!! Never ever gonna order anything from them.
11 sierpnia 2023
I place an order on the 11th August…
I place an order on the 11th August which I still haven't received sent two emails to them no reply and they have taken my money out my account
10 sierpnia 2023
The order was incomplete, Poor communication.
The order was incomplete and there was no communication from the company just a credit card refund for the products not included in the order. First time I used this company and I will not use this company again.
7 sierpnia 2023
Very disappointng service - do not use this shop
Since ordering and paying for my items on 7th August I have not had any update regarding the order. I ordered from this company as I was promised a two day DHL courier service for delivery.
I emailed the company three days ago and have heard nothing. As suggested in the order confirmation I rang the company but the answer machine was on a loop stating that I should email the company.
Very disappointed with this service. I would at the least like a reply to my email to update me if there is a problem with my order.
6 sierpnia 2023
Have not received my juice which I…
Have not received my juice which I ordered on the 7th August
6 sierpnia 2023
Poor service
Poor service. It's been 1 week and haven't received my products and no updates from your side .
8 sierpnia 2023
I have not received my item
I have not received my item, which was supposed to be delivered within 2 days via DH neither have I had any response to my email query. The money has also been deducted from my account
9 sierpnia 2023
Super fast delivery
9 sierpnia 2023
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