Dear Seller, I have received parcel today morning within 2 working days. It was delivered by DPD. Only issue is that no tracking details were sent in email etc. Twice contacted using web forum an... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Unfortunately for us we need larger quantities but your site only allows us to purchase 5 items of each type. Our customers are also wanting stores quickly so the rate of delivery isn't really quick... Zobacz więcej
PLEASE AVOID THIS COMPANY!!! FRAUD!!! I placed an order and did not receive a complete order!! Emailed customer service several times for a refund and no response!! Phone number on website is an au... Zobacz więcej
"SCAMMING CUSTOMERS ONLINE" Nearly two month since I ordered online, large order, paid extra for fast delivery, two months on still waiting lol. Tried contacting Falcon Supermarket by email on 4 dif... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Founded in 1980 in Leicester, Falcon Cash & Carry a family owned run business for the last 40 years. We stock huge range of Quality Indian Groceries, Fresh Fruits & Vegetables, Frozen Foods, Fresh halal Meat, Fresh Bakery items. World Foods like Asian, Afro-Caribbean, Chinese, Turkish, Polish, Arabic & Middle eastern, Iranian foods, etc.,
Dane kontaktowe
135 Carlton Road , NG3 2FN, Nottingham, Zjednoczone Królestwo
- 01158500804
- info@falcononline.co.uk
- falcononline.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Not replying to reselling out of date…
Not replying to reselling out of date goods!
I bough some items which looked like the seal has been broken. Didn’t think anything of it till I tasted it. I was sour! I have emailed and had no reply. Since this is a major health and safely breach I will be reporting this to their local food safely agency. I should have read the reviews before ordering :-(
Fraud company.
Fraud company.
Ordered in July and yet to receive the parcel. Something should be done about this cheating.
Please don't order and waste your money
Need attention
Hi
I didn’t get my parcel yet no response from shop as well
Can I get a number to contact and the number in online is not attended
Avoid this company
Ordered and paid for but not dispatched. No email or phone response. Dreadful - avoid!!
Price is comparatively good.
Price is comparatively good.
Packaging is good.
Variety and stock is good.
No proper customer care to reach when have short supply, money refund is not possible if we customer inform. Delivery is slower then the competition if you order after Friday.
We have not recei ved the product yet…
We have not recei ved the product yet promised on a 2 day delivery.
Great service and the quality of the…
Great service and the quality of the products is second to none...don't go to the big online retailers..... you will certainly go back for more at Falcon Online.
Great service
Great service. This food outlet sells food items that other outlets don't sell (in particular supermarkets.)
Need something specialised look here first. Fast delivery.
Looks fraudulent, did not recieve full order and no way of getting in contact with falcon
I ordered 10kg flour, paid extra to get it delivered. But falcon has not sent the flour and there is no way to contact falcon other than an email which they don't respond to. Looks fraudulent
Ordered on 28th April
Ordered on 28th April, money deducted
Still order not delivered
No response to mail
3 months over
A fraud company
Will register official complain
I have not received my order or heard…
I have not received my order or heard from you regarding the order
Great timely delivery of sambar one of…
Great timely delivery of sambar one of my favourite foods 💕
Payment done but goods not delivered!!!
Ordered items no items delivered!!!! No response to phone calls!!! No response to emails!! Went away with my money .. I am planning to drive to their place from Miltonkeynes and ask what is happening.. very poor
Bad customer service
Ordered online on 24th July. Money deducted from account. No way to contact customer service via phone. No reply to multiple emails. No delivery tracking option. Disappointed.
Did not received an item Placed on 23…
Did not received an item Placed on 23 Jul 2023 19:35:06
Called and emailed no response
info @ falcononline. co. uk or called at 0115 850 0804.
Worst exoerinec ordering in their…
Worst exoerinec ordering in their website. Order placed on 22nd July with 2 day delivery, still not dispatched. Multiple attempts in contacting customer care, no response. May have to lodge a official complaint.
You guys have scammed me!!
You guys have scammed me!!! You have defrauded me. Where are my items?
What did I do to deserve such scam?
I have to report this to the ombudsman
Absolute nonsense
Absolute nonsense..I ordered and paid 10 days back..no information about shipping, no DHL tracking no and 3 days later, the order shows as delivered in the account..they don't have a person to attend the phone no. saying it's still COVID on automated voice..they haven't responded to the email sent 5 days back...I have no idea how to get contact in them..
doubting the credibility
I am a regular customer for falcon for the past 3 years. They have always delivered on time. But off late i am doubting the credibility of the store. so before a couple of months one order never got delivered and i was not able to get in touch with anyone from their side. after getting no replies for multiple mails, fb messages, insta messages, i contacted the falcon store.. they dint give the manager number initially saying online is a different location. After continuous calls they gave the manager number finally. The manager looked into the issue and refunded the amount. Then 2 orders were delivered on time. The most recent order, status showed as complete and i dint get a delivery. This time i contacted the manager immediately and he told me send the order number. After sending the order number he never replied or pick my calls. Then i tried calling from my husband number.. By now i lost my cool. I told him this is the 2nd time its happening. then he looked into it and told refund will be processed..I wont be ordering with them anymore
A VERY DISAPPOINTING ORDER
I wish l could give the company a minus star. This is because l bought six rice and l receive only one rice. Also l didn’t receive an item, and some of the items weren’t what l ordered for! Plus some of the food was rotten. A very bad service l must point out! How can a company make a lot of mistakes for an order!!!
I respected this company by sending the company what l did receive and what l didn’t receive, and the rotten food and asked them why they decided to send me only one rice and not informed me as if there was some shortage with the items in question …This company never bothered to get in touch up to date!!! I’ve also tried to phone the company several times to no avail!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








