Beautiful gown and outstanding customer service I purchased the Flower Fairies Princess Gown in Blushing Peach from Fairy Tong and received it on 15 October 2025. The gown is absolutely... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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I ended up getting a slightly too large size from the sale section by accident, panicked as it was for my wedding. After speaking to the team, everyone was so helpful and so happy to help me with an e... Zobacz więcej
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Extremely expensive for poor quality fabric dress. Can't fault the construction, its beautifully made. It's just that it's made of a horrible polyester that makes the dress uncomfortable to wear.... Zobacz więcej
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My daughter got the Garden Symphony midi dress in pink and she looks like a dream in it. It's her first time wearing a corset dress and she loves the fact it's so comfortable, but flattering and girly... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z odzieżą damską
- Krawiec – szycie na miarę
- Sklep z odzieżą dla puszystych
- Sklep z sukienkami
- Suknie ślubne
Napisane przez firmę
"Create a Modern Fairy Tale." Fairy Tong was born from a childhood dream and a fearless leap of faith. The brand is a modern fairy tale brought to life. Inspired by the magic of storytelling, Fairy Tong creates ethereal, handcrafted designs that invite wearers to embrace their inner fairy. Each piece is handmade by skilled artisans, with exceptional craftsmanship, inclusivity (XXS–10XL), and slow fashion values at its core. We produce limited-edition, heirloom-quality garments that prioritise artistry over mass production. Every seamster is paid a competitive wage, ensuring that ethical fashion remains at the heart of our process. Fairy Tong has captured hearts around the world—dressing celebrity clients, being chosen by Netflix for their #1 movie premiere, and bringing its whimsical designs to life in an exclusive collaboration with the beloved Flower Fairies™. From a dream to reality, Fairy Tong is here to remind everyone that magic is real, especially when you dare to believe in it.
Dane kontaktowe
Zjednoczone Królestwo
- contact@fairytong.com
- fairytong.com
4,2
Dobra
32 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Beautiful dresses made with such…
Beautiful dresses made with such craftsmanship and care. Arrives in a beautiful box and beautiful packaging. I have lots of fairy Tong dresses and tops and I love them all. I know when I wear them they are unique and magical and made to be admired.
28 lipca 2025
Opinia niezależna
Odpowiedź od Fairy Tong
Hi Alice,
Thank you so much for your beautiful words! We are thrilled to hear how much you love your Fairy Tong pieces—it means the world to us that you have collected so many over time.
Knowing that you feel magical and unique when wearing them is exactly what we hope for with every design. We pour so much care into each detail, so hearing that it shines through truly makes our day.
Thank you for being such a cherished part of the Fairy Tong world! 💖
With love,
The Fairy Tong Team
FairyTongLondon is my favourite…
FairyTongLondon is my favourite clothing designer! I've got so many dresses from them and every single one of them is perfect and unique in their own way. Wearing these dresses makes every day magical. FairyTongLondon will always have my support I just love them☺️🩷
16 lipca 2025
Opinia niezależna
Odpowiedź od Fairy Tong
Hi Vaneira,
Thank you so much for your heartfelt words — it means everything to us! We're so happy to know our dresses bring a bit of magic into your everyday life. ✨
Your ongoing support truly means the world, and we're beyond grateful to have you as part of the world of Fairy Tong. Here's to many more magical moments to come! 💗
With love,
The Fairy Tong Team
Love is everywhere
My daughter got the Garden Symphony midi dress in pink and she looks like a dream in it. It's her first time wearing a corset dress and she loves the fact it's so comfortable, but flattering and girly at the same time and most importantly 100% cotton. All your creations are absolutely adorable and hopefully we'll buy more soon 😃💗 Thanks for everything and above all for your kindness 🕊️
1 lipca 2025
Opinia niezależna
Odpowiedź od Fairy Tong
Hi Dafni,
Thank you so much for your kind words. It means so much to us! We're so happy to hear your daughter not only loves her Garden Symphony Corset Dress but feels both comfortable and confident in it!
It's wonderful to know her first corset dress experience was a positive one. Creating pieces that feel as lovely as they look is exactly what we aim for!
Thank you for your support and your kindness 💗🕊️
With love,
The Fairy Tong Team
A Very Fairy Wedding
I originally saw the Bindweed Flower Fairy dress on Pinterest and immediately I knew it was going to be the dress I get married in.
I'm in Canada and found the shipping process very speedy, and when I exchanged for a different size it was also a very easy process.
The quality of the dress is amazing, you can tell how much care is put into these designs. The flower fairy print in the fabric is stunning and such a nice hidden touch to have the little fairies blend in so effortlessly. Also pockets!!
I have received so many compliments and inquiries on where I found such a unique and sophisticated yet playful dress.
I truly felt like a fairy princess and I am SO glad I went with Fairy Tong. Thank you for playing a huge role in my wedding day!
10 października 2024
Opinia niezależna
Odpowiedź od Fairy Tong
Hi Abigail,
We're absolutely honoured that you chose Fairy Tong for such a special moment in your life, thank you for sharing this beautiful story! 💐
It means the world to know the Bindweed Fairy Dress helped you feel like a fairy princess on your wedding day. Every detail is designed with love and hearing how much you appreciated them is truly heartwarming.
We're so glad the shipping and exchange process was smooth from Canada, and beyond thrilled that the dress brought in so many compliments. Thank you for letting us be part of such a magical chapter in your life!
With all our love,
The Fairy Tong Team 🧚♀️💖
Love the unique design which boosts my confidence
I wore my Fairy Tong dress to a friend’s garden party and honestly got so many compliments. People kept asking where it was from! What really stood out to me was the way the dress moved when I walked, the fabric flows so beautifully and feels so light. The little bow detail on the neckline was such a sweet touch. Every time I wear it, my confidence gets a real boost. Thank you for creating magic!
6 czerwca 2025
Odpowiedź od Fairy Tong
Hi Laura,
Thank you so much for this beautiful review! We're thrilled to hear your dress was such a hit at the garden party — and even more so that it made you feel confident and radiant! 🌸
It means so much to us when our customers notice and appreciate the details we put into each piece we design and make! We pour love into every detail. Thank you for bringing the magic to life when you wear it! ✨
With love,
The Fairy Tong Team
I’m absolutely in love with my dress
I’m absolutely in love with my dress from Fairy Tong! The design is so unique and thoughtful, it truly feels like something out of a fairy tale. I adore all the butterflies on it. You can see the care and craftsmanship in every detail, from the fabric to the finishing. It’s rare to find something that feels both magical and so well made. Can’t wait to wear it again and again!
15 czerwca 2025
Opinia niezależna
Odpowiedź od Fairy Tong
Hi Angel,
Thank you so much for your kind words—we're over the moon that you love your dress! ✨
It means the world to hear that the design, details, and butterflies made it feel like a true fairy tale piece for you. Craftsmanship and magic are at the heart of everything we do, and knowing that comes through in your experience is the highest compliment.
We can’t wait for you to wear it again and again—and feel just as special each time. 💖🦋
With love,
The Fairy Tong Team
Stunning fairy inspired dresses
As always, the dresses and gowns from Fairytong are absolutely 100% gorgeous. They are beautifully made with gorgeous prints and fabrics. I had a wonderful fitting with Tong and Riah. They made me feel totally relaxed, were friendly, knowledgeable and helpful. I adore Fairytong dresses and was lucky enough to be able to purchase one or two. 🥰💕🧚🏼♀️
30 czerwca 2025
Opinia niezależna
Odpowiedź od Fairy Tong
Hi Melanie,
Thank you so much for your kind words! We're so happy to hear you had a wonderful fitting experience. Reading that you felt relaxed and supported is truly delightful.
It means the world to us that you love your pieces, and we’re so lucky to have customers like you who truly appreciate the care behind every gown. 🥰
With love,
The Fairy Tong Team 💕🧚🏼♀️
My Fairy Tong dress
I’ve followed Fairy Tong for over two years and have always appreciated their authentic content and now I’m the proud owner of three of their dresses (and counting)! I’ve adored their dreamy designs, but what truly sets them apart is the fit. It’s on another level. Each dress hugs and flatters in all the right places, and wearing them makes me feel more confident in my body than I ever expected from clothing.
Their customer service is also outstanding. Once, one of my packages was delayed at customs, and I wasn’t sure what to do. I reached out to the team, and they responded so quickly with clear, helpful guidance. They explained exactly what steps I needed to take and reassured me throughout the process. Thanks to their support, everything was sorted without stress. Can’t wait for my next dress!
26 czerwca 2025
Opinia niezależna
Odpowiedź od Fairy Tong
Hi SD,
Thank you so much for your lovely review! It means the world to us that you've been following along for years and now own three of our dresses — what an honour.
We’re especially touched to hear how our designs have helped you feel confident and beautiful — that’s exactly why we do what we do. And we're so glad our team's support helped ease your delayed delivery due to customs. Your support truly keeps us going, and we can't wait to create something magical for you again soon! ✨
With love,
The Fairy Tong Team
Ordered my dream dress from here
I rarely leave reviews, but Fairy Tong truly deserves all the praise. I ordered my first dress this year, and the moment I opened the package, I was absolutely blown away, it’s even more beautiful in real life! The packaging is wonderful too.
The soft fabric feels luxurious and comfortable, and you can instantly tell it was made with genuine care.I was worried about sizing as I did not ask them before ordering, I ordered a size XL and the fit was great.
I feel that it’s absolutely worth the price because similar designs would easily cost me thousands elsewhere, and I love that my dress feels truly unique! Knowing it was handmade ethically by a named seamster makes it feel even more special and personal. I wore it to an event and got compliments the entire night. One guest even asked if it was couture!
I will definately be back for more and I'm already obsessed with the Butterfly Paradise Gown in their new collection!
10 kwietnia 2025
Opinia niezależna
Odpowiedź od Fairy Tong
Hi Sarah,
Thank you so much for taking the time to share this beautiful review — it truly means the world to us, especially knowing you rarely leave them!
We're so happy to hear your dress exceeded expectations and that the fit, fabric, and feel made it such a special piece for your event. Compliments like “Is it couture?” are what we dream of! 💫
Hearing that you're already eyeing the Butterfly Paradise Gown makes our hearts flutter — we can't wait to create something magical for you again soon.
With love,
The Fairy Tong Team 💖
Beautiful and comfortable dresses
I've purchased two dresses from here, both are beautiful and very comfortable. The last dress I ordered from them was bought between Christmas and New Years and it still arrived in under a week. Both orders also came with handwritten notes which was a nice touch. Would recommend!
29 grudnia 2024
Opinia niezależna
Odpowiedź od Fairy Tong
Hi Abbie,
Thank you so much for your kind words—and for trusting us not just once, but multiple times! We're so glad to hear that both dresses brought you joy and comfort, and it means the world to know that our little handwritten notes made a difference too.
We always aim to make each order feel as special as the occasion it’s for, so your feedback truly made our day. We look forward to dressing you again in the future and are so grateful to have you as part of the Fairy Tong family.
With love,
The Fairy Tong Team ✨
Extremely expensive for poor quality dress
Extremely expensive for poor quality fabric dress. Can't fault the construction, its beautifully made. It's just that it's made of a horrible polyester that makes the dress uncomfortable to wear.
I got the dress on sale too, for around half of its original price. A hoodie on this website is extortionate.
Again, I can't fault the actual garment makers, but this is a very overpriced site.
28 lipca 2024
Opinia niezależna
Odpowiedź od Fairy Tong
Hi Finn,
Thank you for taking the time to share your thoughts—we’re genuinely sorry to hear that you were disappointed with the fabric choice.
At Fairy Tong, we thoughtfully select each fabric based on the design’s intent. While some of our pieces are made with premium-grade polyesters or blends—especially in our more structured or formal styles—these materials are chosen for their ability to hold shape, colour, and delicate detailing. That said, we absolutely understand that fabric feel is personal, and your comfort and expectations matter deeply to us.
We also want to gently share a little more about the heart behind our pricing. Every Fairy Tong piece is handmade in small batches by experienced seamstresses who are paid fair, competitive wages. We are committed to ethical production, fair labour, and limited-run manufacturing—values that are important to us and reflected in the cost. We never aim to be overpriced; rather, we price thoughtfully and transparently to honour both the craftsmanship and the people behind each garment.
We couldn’t locate an order or past conversation under your name, so if you’re open to it, we’d love to understand your experience better. Please feel free to reach out to us directly at contact@fairytong.com—we’re more than happy to assist you personally, or recommend some of our natural fabric styles, which may suit your preferences more closely.
We’re always listening and always improving—thank you again for your feedback.
With warmest regards,
The Fairy Tong Team
Poor quality
Not a trustworthy company. I purchased a dress that was extremely expensive, and it ended up being poor quality with a zipper that does not work correctly. The company refused to allow a return even though they gave me a defective product.
EDIT: They’re still gaslighting in the comments by claiming they “found the zipper to be fully functional.” I literally sent them a video as proof prior to sending the dress back for repairs showing that it did not work and became jammed every time I tried to zip it. Why would I ship it back to you for repair if there was nothing wrong with it? The zipper ended up getting fixed but this was a huge headache and I couldn’t wear the dress for my planned event because of the time spent shipping it back and forth. Again, I’m disappointed that an item this expensive didn’t even have quality checking.
21 maja 2023
Opinia niezależna
Odpowiedź od Fairy Tong
Hi Theresa,
We’re truly sorry to hear that you felt disappointed with your experience, and we appreciate you taking the time to share your feedback.
At Fairy Tong, we always strive to deliver not only beautiful, high-quality pieces but also thoughtful and fair service to every customer. After reviewing our records, we’d like to provide some context that may be helpful for others reading this.
Your order was placed as a pre-order, which means the item was made especially for you—from sourcing the fabric to crafting the piece from scratch. Because of the time, care, and cost involved in producing these garments, our store credit or exchange-only policy applies to all pre-orders, as clearly outlined on our website.
When you reached out regarding a potential zipper issue, we immediately offered two options:
1. A full exchange, with all return shipping costs covered by us.
2. A partial refund to assist with local tailoring.
You chose the exchange, and we promptly sent a replacement dress. Upon receiving your returned item, we found the zipper to be fully functional. Nonetheless, we acted in good faith to ensure you had a dress you were happy with.
After the replacement was sent, we also reached out to follow up and check that everything was resolved—but unfortunately, we did not hear back.
We genuinely care about each customer and take every concern seriously. If there is anything still unresolved, we would love the opportunity to make it right. Please feel free to contact us directly at contact@fairytong.com.
With warmest regards,
The Fairy Tong Team
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