Whenever I have an issue, Fairyloot quickly addresses and resolves my concerns. I have had nothing but extremely positive experiences with this company and its employees and I am just so very grateful... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Matilda helped resolve my issue - and so quickly that I was still able to purchase the book I wanted during Early Access. I am so grateful, especially for her patience with me since it was 100% user... Zobacz więcej
Yesterday was my first time actually buying from Fairyloot and it was a great and easy experience. Well, as easy as it could be to fight through the long queues and get my hands on The Knave and the M... Zobacz więcej
I absolutely adore FairyLoot! I've been receiving the adult subscription since 2023 and the romantasy sub since it started in 2024. The designs continue to get better and better and I really enjoy al... Zobacz więcej
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Customer service
I had a book get lost with the courier.
Fairyloot resolved the request no stress and quickly. Also the person I was emailing was very nice and helpful. The books are also beautiful!
Me encanta FairyLoot
Me encanta FairyLoot! Tienen un trato tan cordial y una amabilidad resolviendo nuestras dudas, es increíble. Seguiré leyendo vustras ediciones tan bonitas. Estoy deseando que lleguen a casa. Muchas gracias por vuestro trabajo. OS ánimo a leer y visitar su página.
Horrible company
The company just willingly waste the time of their subscribers. If you subscribe to their box, be prepared to not be able to have sequels available to buy or even add-on to your subscription. They will make you wait hours to access an out of stock page.Anissa de Gomery and Michael Sammer have created a business where they can grab the money without caring about their customers base because the demand is higher than what they are willing to give. All profits for their pockets ans all disappointment for the customers.
Kiran immediately resolved my issue
Kiran immediately resolved my issue. They were helpful, kind, and reassuring. Thank you so much!
Sandra was the best customer service…
Sandra was the best customer service employee I’ve dealt with. Kind, quick responses and works to get the problem resolved
Perfect
I have never had a problem with Fairyloot. All orders have arrived without any damage and when I have had an inquiry, the customer service was always nice and quick to give me an answer.
Like Christmas Every Month
Every month it’s like Christmas when my box comes. The shipping is easy to track and they always arrive in great condition. The books and all the items are gorgeous and feel really special and high quality. Any time I’ve had a problem with my order it’s been fixed straight away, the occasional missing item is always replaced and all in all it’s a lovely treat for myself every month. I’ve been subscribed for over two years now and I couldn’t recommend a better subscription box for fantasy lovers!
The enchanted queue is a nightmare
The enchanted queue is a nightmare. I’ve purchased from 7 other book boxes and fairyloot is the only one with a wait time. I’ve waited an hour before and so I have not been purchasing as much as I used to. Sometimes by the time I get my turn to purchase, it’s already sold out. I have the first book but not able to finish the set. Some of the non subscription books don’t have the best designs lately.
I love everything about the fairyloot…
I love everything about the fairyloot boxes. Beautiful books and I really like the other prosucts that come with the ya box.
I love it so much so that I'm canceling my other subscription to add more books to my monthly subscriptions at fairyloot.
I Absolutely LOVE These book boxes with…
I Absolutely LOVE These book boxes with all my heart ❤️ Books are Stunning with their exclusive editions, each time I'm breathtaking and utterly happy to add them on my bookshelves. I'm waiting for a while now to subscribe at the adult box (because Omfg the SE's are incredibles this year 😱) and, for now, I'm really full of joy with my Romantasys books and my ya boxes 🤗 I can't wait to add the adult box though, I highly recommand The fairyloot Boxes to all the book lovers ♥️
Exceptional quality
Exceptional quality, beautiful variety, they always respond back promptly if I have her have a question. My one and only book subscription and that will never change!
Fantastic products
Fantastic products, no issues with any of my orders and I have been subscribed for maybe 2 years
Great selection of books
Great selection of books. They also look beautiful and I love the customizations.
Quantity over Quality is technically fair?
I feel like Fairyloot has spent so much energy in diversfiying the book selection (as in following trending genres like Romantasy), the quality of sprayed edges and book printing has gone down. It's been disappointing to receive books that are so visually cluttered that they don't make nice shelf trophies any more or they try too hard to pick the book that'll go viral instead of something aligned with BIPOC-diversity... I do love Fairyloot though and am thankful for their efforts to make more spaces for new subscribers, excellently kind customer service, and quick responses. They are fair and effective at high demand drops, even if I don't always get what I want from them. Truly appreciate the team at Fairyloot and know they're doing their best in an industry demanding more from special editions.
Had a problem with damaged end papers
Had a problem with damaged end papers. FairyLoot was super helpful and sent a new one out no problems!
The skip policy is very restricting
The skip policy is very restricting, which forces me to get many books I am not interested in order to not lose my subscription.
The Fairyloot special editions are…
The Fairyloot special editions are stunning and this year in particular have had some very popular book choices! I’ve always had my copies arrive in excellent condition, with reliable tracking information. Great early access as a subscriber for exclusive editions too.
Great service
I've been a customer with Fairyloot for over 5 years and can say that i have never been disappointed with the quality of every product I've received. I absolutely love each book. Even when I've needed to contact customer service, they've resolved the few issues promptly.
I've recommended Fairyloot to friends as well and all have been very happy with their service.
Great company
Great special edition book company. While it can sometimes be hard to secure a preorder, they always send a gorgeous book. And if it’s damaged in any way, they replace it.
Great fantasy book subscription
I've been a fairyloot subscriber since late 2022. I have the adult, ya book only and romantasy sub. Overall I really like the designs and customisations. I have asked for a new book twice because of damages from the printer and promptly received replacements.
Love the early access for special editions.
Shipping is 95% of the time within the month of the subscription (so march book will arrive late march). Very happy customer here!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








