Another 10 out of 10 for fantastic service from Jim, Jay and the rest of the crew from Fair Deal Music.Great advice for helping me choose the Blackstar Mini Beam guitar / bass combo. What an in... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Brought my ukulele in to have a strap button placed and was immediately helped by Smithy who sorted it quickly and safely. He also sorted an issue I was having with one of the frets and I was blow... Zobacz więcej
First visit to the new shop located in Birmingham centre. Easy to find. Shop has an impressive range. Spoke to a very knowledgeable assistant about eurorack as I needed to buy a pair of monitor speake... Zobacz więcej
Very knowledgeable member of staff. Didn't try to sell me the most expensive guitar but tried to find the best for my needs at a sensible price. Very pleased with my purchase!
Informacje dotyczące firmy
Napisane przez firmę
Fair Deal Music offer a competitive price on a wide range of Musical Instruments, Professional Audio Equipment and Music Accessories. We offer FREE delivery to UK Mainland and excellent customer service both online and in our Birmingham city centre flagship store.
Why Fair Deal Music?
Napisane przez firmę
- High Retail Standards
- We do our very best to stay at the top of the musical retail industry and our prices speak for themselves! Fair Deal Music is a music shop that stocks top brands at great prices and provides world class customer support.
- Helping Musicians Since 1987
- We are very proud to have a long history of great service and our customers can count on our experience.
- Expert Music Knowledge
- Fair Deal Music is the best place to come to with your questions about products. There is always an expert at hand when you call us!
- After-Sales Support
- We will continue to be here after you have made your purchase and we will resolve any issues that might arise as quickly as possible.
- What you see is what you pay
- The prices we advertise have tax included.
- Free UK Mainland Delivery
- We pack and send every item without additional cost to UK Mainland. Free shipping is not available if you are from overseas, but, in order of saving you as much as possible, we'll price you individually.
Satisfaction Guaranteed
30 days money back guarantee
Regardless of whether a product is faulty or not, you have 30 days after we deliver it where you can inspect it and cancel the purchase without any reason other than that you no longer want it.
Dane kontaktowe
79-83 Holloway Head, B1 1QP, Birmingham, Zjednoczone Królestwo
- 0121 643 1685
- sales@fairdealmusic.co.uk
- fairdealmusic.co.uk
4,9
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 71% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Knowledgeable and helpful staff
Very knowledgeable and helpful staff, who were not pushy but helped us purchase the best guitar and amp within our budget
Highly recommend this store.
20 czerwca 2026
how can I give a comment when I never…
how can I give a comment when I never received I NOTICED YOU TOOK THE MONEY OUT OF ACCOUNT john conway I,M NOT HAPPY
10 lipca 2026
Odpowiedź od Fair Deal Music
Hi John,
Thank you for taking the time to leave your review. We're really sorry to hear that you haven't had the experience we want every Fair Deal Music customer to have.
We've looked into this with Royal Mail, who have confirmed that the parcel was delivered. That said, what's most important to us is making sure you're happy with your purchase, and we'd love the opportunity to put things right.
We've tried to contact you on the telephone number provided to confirm shipping details and left a voicemail. If you could give us a call on 0121 643 1685, we'd be delighted to send you a replacement item completely free of charge.
Our opening hours are:
Monday to Saturday: 9:30am–5:30pm
Sunday: 11:00am–5:00pm
Providing outstanding customer service has always been at the heart of what we do, and our aim is for every customer to enjoy the same five-star experience that thousands of others have already shared here on Trustpilot.
We genuinely hope you'll give us the opportunity to resolve this for you.
We look forward to hearing from you soon.
Kind regards,
The Fair Deal Music Team
Unreal family owned company
Unreal family owned company. Ordered a guitar amp, within 2 hours it was shipped out and I received it no issues whatsoever.
9 lipca 2026
Great service.
18 czerwca 2026
Jay was very helpful
Jay was very helpful, told us what we needed, and at a sensible price.
6 lipca 2026
Above and Beyond
Responsive, attentive, cooperative, meticulous — a genuinely terrific job accomplished all around.
16 czerwca 2026
It would have have been more excellent…
It would have have been more excellent if there wasn't a delay.
16 czerwca 2026
Odpowiedź od Fair Deal Music
Hi Kingsley,
Thank you for taking the time to leave us a review and for awarding us 4 stars – we really appreciate your support.
We're sorry to hear that a delay stopped your experience from being an excellent one. While we're pleased we could help, we know how important timely service is, and we're always looking for ways to improve.
We hope to welcome you back to Fair Deal Music again soon and provide the five-star experience you were hoping for.
Thanks again,
The Fair Deal Music Team
Excellent service and instrument!
Though my main contact was Tom, I had a couple of other questions answered by other members of staff who responded quickly and accurately before I decided to proceed further and engaged with Tom to finalise my acquisition.
All were incredibly helpful but Tom was always responsive and helped me in my decision and then my purchase.
The guitar was accurately described and is in excellent condition as described.
When it arrived without basic accessories, Tom ensured a new set was supplied directly to me.
Overall excellent service and would recommend Fair Deal Music.
13 czerwca 2026
Pleasant and helpful response from your…
Pleasant and helpful response from your staff.
An excellent Cort bass at a good price has just been received today - good instrument
Delivery was prompt with no problems
3 lipca 2026
Very helpful and patient store assistant
10 czerwca 2026
Odpowiedź od Fair Deal Music
Thank you so much for your feedback! I hope you're very happy with your Taylor!
Very friendly and helpful experience…
Very friendly and helpful experience with excellent service, I would recommend you to anyone who needs musical instruments and gear.
R Braham, Birmingham
9 czerwca 2026
Very friendly staff
Very friendly staff - great service - dealt with Wayne regarding purchasing a keyboard- very helpful and overall a great retail experience
Highly recommended 👍
29 czerwca 2026
Very happy with my purchase from start…
Very happy with my purchase from start to finish, was kept informed from my order to my delivery. Well packaged, very happy with my purchase
29 czerwca 2026
The Best place to buy your musical…
The Best place to buy your musical needs. EXCELLENT QUALITY WITH AN EXCELLENT PRICE.
I bought a Roland Axe Edge Keytar as a gift for my 13 year old daughter and the staff prepared and sent it to us the following day. Thank you very much to the kind male staff whose name I cannot recall , my apology . THANK YOU FOR THE GREAT COMMUNICATION AND FOR THE VERY FAST DELIVERY . I RECOMMEND FAIR DEAL MUSIC TO ALL. THANK YOU
22 czerwca 2026
Good communication skills from Mo…
Good communication skills from Mo providing accurate details of guitar, also cleaned & setup with new strings.
Delivered as promised, no issues.
29 czerwca 2026
⭐️⭐️⭐️⭐️⭐️
Been a customer with them since 2010 and they never cease to excel.
Purchased the new Ashdown Amp Fridge and am delighted with the product. Amazing customer service and delivery was outstanding.
29 czerwca 2026
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