My order arrived quicker than quoted. When I opened my parcel everything I received was so well packed and the quality of the product feels solid and so high end. It will probably last years of dail... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It’s a brand that I’ve been using for more years than I care to admit or count. I still have the original essentials collar, lead and harness I brought and still use it to this day. Despite... Zobacz więcej
Reakcja na opinię
I ordered 2 x EzyDog Express harnesss with the up front front attachment rings. And received 2 x Cross Check Training harness. Why would I want the up front attachment rings for an Express harnes... Zobacz więcej
Reakcja na opinię
I purchased the Zero shock dog lead 48” for my Labrador pup Dexter, he’s a growing boy at approx 18kg & very lively. Delivery was very quick & packaged well. I opted for the chocolate colour & the qua... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The UK's leading Dog Collars, Dog Harnesses and Dog Leads | @EzyDogUK NOW GO AND PLAY
Dane kontaktowe
Town & Country Covers Ltd, Nevil Shute Road, PO3 5RX, PORTSMOUTH, Zjednoczone Królestwo
- 02392474711
- info@ezydog.co.uk
- ezydog.co.uk
4,3
Doskonała
211 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very good purchase
It’s a very good quality lead made out of thick material. The bungee part I was really excited for and it exceeded my expectations, I am able to not get dragged if my dog is ever pulling on the lead, and I have time to react and control it. It has made our walks so much better, enjoyable, and way easier! Worth the money.
12 listopada 2024
Opinia niezależna
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Great Harness
Great Harness. It fits well and looks smart.
Fast delivery.
Thank you
28 października 2024
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
My order never arrived it was sent to…
My order never arrived it was sent to someone else with my personal information on the invoice inside the order My name home address my email address and my phone number.
A couple weeks later a order arrived at my address of which I hadn't ordered for someone else with all the personal details of that person in the order I did complain but the person I was complaining to wasn't really interested will never stop with ezydog again they have no respect for your personal information.🥶
26 września 2024
Odpowiedź od EzyDog UK
Hi White Rock,
We are truly sorry for the experience you had with your recent order and the frustration it caused. We recognise that we made a mistake in handling your personal information, and we understand how distressing this situation has been for you.
Unfortunately, human error happens from time to time, and we admit to being susceptible to human error, just like everyone else.
We apologise for the feeling dictated by the nature of the occasion; however, we can assure you that it is in our best interests to provide optimal service to everyone.
Please know that we are taking steps to make this right and to ensure that such mistakes do not happen again.
We deeply value your commitment to EzyDog and are committed to learning from this mistake and improving our service overall.
We apologise for any inconvenience caused.
- TH
After an issue with the first collar…
After an issue with the first collar that was sent out a new collar was sent and received in 2 days with no hassle whatsoever. Really appreciated the swift response
27 sierpnia 2024
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Great harness for use in a car
All three of my dogs use these harnesses and have been doing so since they were very young. I only use a harness for the car, but find them easy to put on and they do the job well. I recommend them to all my friends and family.
27 sierpnia 2024
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Absolutely love this brand
Absolutely love this brand. Very smart looking and strong. I have a couple of leads now. And the doubke d ring collar. Both running leads (lite and standard) that I used for hiking and wearing when pushing a pram with our previous dog (Buddy - Jack Russell x) sadly passed away but has been handed down to our latest addition and still got g strong. Wish you could get a the running lead style but without zero shock as would work better with training our puppy but still love this brand and planning purchasing another lead and collars as our pup grows. The d ring collar is strong... our dalmatian pup has been putting it to the test and its great.
27 sierpnia 2024
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Very quick delivery and great quality…
Very quick delivery and great quality product.
27 sierpnia 2024
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Great quality products
Ordered a few harnesses, collars and leads from Ezydog and they are phenomenal quality, great fit for my chihuahua and super quick delivery. Highly recommend
26 lipca 2024
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Zero shock lead & coller
Very easy ordered via the website item arrived quickly and well packaged ordered the zero shock lead & coller to match extremely good quality I highly recommend this to anyone thinking of getting one
29 lipca 2024
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
These are great collars
These are great collars. They are very sturdy and last years. Well worth the money.
25 lipca 2024
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Ezydog Harness and collar!
Great customer service and speed order arrived.
22 lipca 2024
Opinia niezależna
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
We love EzyDog
We love EzyDog. Great products, speedy delivery and friendly customer service.
27 czerwca 2024
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Sent them my faulty lead as they asked
Sent them my faulty lead as they asked, never heard from them again. This is after them saying it's nothing to do with them that the clip is faulty and comes off the dogs harness, despite them manufacturing the lead they said its the shop where I bought the lead from that has to do something.
10 stycznia 2024
Opinia niezależna
Odpowiedź od EzyDog UK
Hi Nettie B,
Thank you for your review.
We previously explained in your previous review from 8 Dec 2023, 'Lead comes off harness - this is a known issue', that you needed to contact us to make us aware of the issue.
We advised that the best course of action was to contact the shop in which you purchased from. In this instance, we are not directly liable due to the sale of purchase. The store in which you had purchased from would have been the decision makers for the product, if they deemed it faulty, it would have been returned to us, and you would of received either a new lead or refund, at your own disclosure.
There could of been a manor of reasons to the clip being faulty, from source, from human error, through transportation etc. This is why it's best to go back to the sale of purchase with a receipt for them to further advise.
Unfortunately, after a while of searching through records, we never recieved your lead, tracking information or anything of relevancy to show the product was sent back to us.
We apologise for any inconvinience caused at this time.
- TH
Website easy to use and delivery was…
Website easy to use and delivery was quicker than expected
26 czerwca 2024
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Great service and quick delivery x
28 maja 2024
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
We use EzyDog leads and harnesses for…
We use EzyDog leads and harnesses for our dogs and find that they provide security and comfort for our dogs whilst reducing knotting we have seen with other harnesses
1 czerwca 2024
Opinia niezależna
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK and we treat it with the upmost importance. We really appreciate the time you took into writing this review for us. Have a lovely day!
-TH
Very pleased with service and a great…
Very pleased with service and a great product would recommend them 👍
28 maja 2024
Odpowiedź od EzyDog UK
Thank you very much for the review, taking in customer feedback is vital for us here at EzyDog UK. We really appreciate the time you took into writing this review for us. Have an EzyDay!
-TH
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.