I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... Zobacz więcej
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I've had to call Eyetek on a couple of occasions where I've had device connection issues. Their response and assistance has been 1st class! They talked me through the process and due to an issue wit... Zobacz więcej
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The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any... Zobacz więcej
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Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... Zobacz więcej
Good size and most importantly very good battery life. Have now bought a couple of Eyetek and their customer service and technical help is second to none. Even very stupid questions and problems cau... Zobacz więcej
Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.
Unit 3, 229 Derby Road,, DE21 6SY, Derby
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An excellent company. I'm very pleased with the product I ordered and quick delivery too. Discreetness if required, I can't fault them so 5 * from me.
First time buying from this company I received a great product at a good price and it was posted out to me very quickly
Cant fault the service, order placed and here within a couple of days. The product looks good but the instructions could be written better. The quality of the recording is pretty spot on so no complaints
My items arrived very quickly, discreetly packed and as described. I had a query and I wasn't supported by one but TWO people. Very professional and helpful company.
all came quickly proffesionally made and as described
Pen arrived in good time and looks fine BUT on inserting memory card into my laptop I found someone elses footage on it. This item is not new!!!! Considering price I would expect it to be brand new.

Odpowiedź od Eyetek Surveillance
Absolutely brilliant after sales service, 'Phil was brill' Late problems with a previous purchase and they took time and effort to successfully resolve the issue free of charge. Very impressed and would happily recommend them.
I would like to honestly comment that the after care service provided by Eyetek Surveillance is outstanding. I had a query regarding a damaged part in September 2020 regarding an item purchased. They were very helpful and able to resolve my query within 48 hours, which I am still in shock. They have any amazing team that is willing to listen and help their customers in anyway, which I experienced first hand. Thanks again guys and I look forward to shopping with you in the near future.
Great service from Eyetek. I was able to contact them asking for advice and I had a very swift response to my question. They know their products and are very helpful.
I had some problem with the place that was to except my parcel, eyetek was very efficient ,immediately sorting this issue out so , I would recommend this company they have a great personal touch
Good service and prompt response. Many Thanks 😊
In this day and age i thought such good service was a thing of the past...very impressed by the communication and speed ... five stars for sure and would not hesitate to recommend this company...
It's very good easy to setup, good quality of the camera. Sometimes it's offline but nothing to worry you just need to reset the charger and in few minutes it would be online again.
First class customer service and top drawer equipment.
Highly recommended

Odpowiedź od Eyetek Surveillance
Well what can I say? Eyetek really do put the customer first! I bought two items and had to send them back, even though there was nothing wrong with them. I drove the products back myself even though this wasn’t necessary and was greeted by Mandy the owners wife who was very understanding. I felt like they really do care about their customers. Ignore the bad reviews because from what I have experienced, they are a company that will sort it out for you regardless of the query, even if you have had second thoughts. Thank you to the Eyetek team. Their customer service is second to none! X

Odpowiedź od Eyetek Surveillance
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