Expensive junk. Your paying premium price expecting premium goods but it’s no better than other cheap junk available at 10% of the price
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The surveillance camera in a clock is useless. Disconnects without a reason all the time. Poor quality of footage. The worst part is the manual provided is extremely impractical. It doesn't give any... Zobacz więcej
Reakcja na opinię
Excellent service from Eyetek as usual. A fault developed with one item which I was asked to return, and a replacement was supplied without quibble nor delay. Website well designed and easy to na... Zobacz więcej
Good size and most importantly very good battery life. Have now bought a couple of Eyetek and their customer service and technical help is second to none. Even very stupid questions and problems cau... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Eyetek Surveillance was established in 1995 after the proprietor Phil Stevens an ex electronics technician, in the Royal Navy, decided he wanted to utilize the skills and knowledge gained during military service working in both intelligence and electronic engineering. As well as selling a wide range of devices we also manufacture and supply equipment to many detective and government agencies throughout the world, as well as dealing with the private individual on a one to one basis. If a customer has a particular requirement we can custom manufacture one off items to order. please feel free to contact us about this. What sets us apart from many other companies in the same line of business is that we pride ourselves on giving friendly free advice and working with the customer to try to find a cost effective solution to an often complex and distressing situation, we will always try to advise on the best course of action even if this results in us not making a sale as we have found to our benefit that recommendations from past clients are an extremely valuable asset.
Dane kontaktowe
Unit 3, 229 Derby Road,, DE21 6SY, Derby
- 01332 280887
- sales@eyetek.co.uk
- eyetek.co.uk
2,9
Średnia
317 recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great gadget the bug detector worked…
Great gadget the bug detector worked really well
3 kwietnia 2021
I purchase a device which was not the…
I purchase a device which was not the size required Eyetec I would recommend as no problem refunding me. I would certainly feel safe purchasing from them again
31 marca 2021
Gadget not recording at all
Gadget not recording at all. Looks like complete waste of money.
28 marca 2021
Odpowiedź od Eyetek Surveillance
Dear Olugbeniga
This review is supposed to be about our company and the service we offer and how we deal with any problems.
In this instance you have not given us the opportunity to resolve your problem you have straight to trust pilot and left a bad service review.
If you want to e mail us or call us, we will sort this out for you, it does seem you have purchased the wrong product as this is not designed to record.
If you are unhappy with a product you have a choice of a replacement, exchange, or a full refund.
Regards
Phil
Always been a reliable supplier and…
Always been a reliable supplier and advisory.
Swift and courteous service, and amicable in resolving issues.
18 marca 2021
Very patient and supportive with their…
Very patient and supportive with their provision of service - excellent all round
17 marca 2021
Excellent service and amazing product…
Excellent service and amazing product ,once again thanks
13 marca 2021
Exelent product.
7 marca 2021
Efficient professional and helpful
4 marca 2021
Very quick service
Very quick service, ordered on Saturday arrived on Tuesday, impressed!! Easy to set up and well worth the money...the thief was caught red handed....would definitely recommend X
2 marca 2021
Very bad product don’t know how to…
Very bad product don’t know how to return loss 528pound
28 lutego 2021
Odpowiedź od Eyetek Surveillance
Hi Nick
If you have a problem or not happy with the products all you need to do is get in touch with us and we will sort it out. We have had no communication from you until this review on trust pilot.
You can call us during business hours on 01332 289887 or e mail us on sales@eyetek.co.uk.
You have not lost £528 pounds at all, you have 14 days from receiving the goods to return them if you are not happy with them.
Regards
Phil
Customer service great
Customer service great. I recieved my tracker a few days ago and emailed eyeyek as I was struggling to get on the app. They replied pretty much got back to me straight away and resolved my problem. So far the gps tracker is doing exactly as it says.
Thanks
20 lutego 2021
Works like a charm
Works like a charm. The only worry is that the soldering of the wire might come loose if handled roughly.
17 lutego 2021
Odpowiedź od Eyetek Surveillance
Dear GT thanks for your review and you know where we are if you ever have any problems with this item
So far so good
So far so good
Would like it a small bit more accurate maybe it's me using it but yes happy with it
10 lutego 2021
The after service was very good
The after service was very good, every time I had any issues I called up and someone was there to help me over the phone
21 stycznia 2021
First class service
19 stycznia 2021
Good product range with excellent…
Good product range with excellent support service.
17 stycznia 2021
Thank you the service was excellent &…
Thank you the service was excellent & the item is great , only one thing was the delivery company dhl nearly lost the item because they left it on the doorstep anybody could of pick it up lucky I got the item cheers
16 stycznia 2021
The support staff on the on-line chat…
The support staff on the on-line chat have always been helpful, through an initial purchase, a couple of hiccups and a couple of spares purchases.
They know their product and advice given has been spot-on.
12 stycznia 2021
An excellent company
An excellent company. I'm very pleased with the product I ordered and quick delivery too. Discreetness if required, I can't fault them so 5 * from me.
10 stycznia 2021
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