I've never had a problem with Eyesore. Items always come well packaged, and my pre-orders usually arrive before release date. Have five stars!
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Having recently discovered Eyesore Merch, I have now placed and received two orders. The first was a hoodie and three t-shirts, the second for two more tees. The quality was excellent, much better tha... Zobacz więcej
Reakcja na opinię
Absolutely amazing site. Great customer service too. I ordered two machinehead vinyls, one was out of stock and they contacted me immediately to let me know. Refunded straight away too. Other vinyl ar... Zobacz więcej
Reakcja na opinię
The Company really helped me as I can't use computers & don't know what I'm doing. They answered my questions & explained every time I didn't understand or I tried to do what I should & couldn't. In... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Eyesore Merch
Napisane przez firmę
Here at Eyesore Merch, music and entertainment is our passion. For us, it’s an attitude, an inspiration, and a way of life. We carry that passion into everything we do.
We’ve been working hard since 2011 to bring you one of the biggest and best ranges of official music and entertainment merch in the UK.
We know how important it is to trust what you see online. At Eyesore Merch, we take authenticity and quality extremely seriously. That’s why we only work with the UK’s leading official suppliers – offering a huge and ever-growing range of 100% official products at sensible prices.
Alongside clothing, we offer an extensive music range, especially CDs and vinyl. We love spinning our favourite albums on vinyl – there’s nothing quite like the sound of the needle hitting the groove. We also work directly with some of rock and metal’s most iconic labels and bands to bring you exclusive colours and special editions that you won’t find anywhere else.
This passion underpins everything we do – especially our customer service.
We’re committed to making sure every customer has a great experience with us. Our website is simple to use, our team are friendly and knowledgeable, and our warehouse crew pack and dispatch every order with care and speed.
Order with confidence knowing your merch is official, well-priced, and on its way fast.
Eyesore Merch: by and for the fans.
WE LOVE MUSIC – WE LOVE ENTERTAINMENT – WE LOVE MERCH!
Dane kontaktowe
Unit C, Freeth Street, NG2 3GT, Nottingham, Zjednoczone Królestwo
- customerservice@eyesoremerch.com
- eyesoremerch.com
4,8
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 83% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Eyesore Merch
Glad you enjoyed your shopping experience with us!
Easy ordering
Easy ordering, quick delivery, good quality items. Have ordered twice from them now for my teenage lad.
He loves the merchandise!
13 listopada 2025
Odpowiedź od Eyesore Merch
Thank you for your repeat business, we have new stuff coming in all the time, don't forget to keep checking back again!
Fast efficient service and quick…
Fast efficient service and quick delivery. Extremely pleased
1 listopada 2025
Odpowiedź od Eyesore Merch
Thank you for your kind words, we are glad you received your shirt in good time!
Odpowiedź od Eyesore Merch
Glad you enjoyed your experience with us!
graet service
product came on time well packaged no complaint about the service definiteley will use again
14 listopada 2025
Odpowiedź od Eyesore Merch
Thank you for your order!
Easy to navigate website
Easy to navigate website, lots of choice, great value. I was looking for a vintage style “The Cure” ladies T shirt. I was unsure of sizing, the online help was quick and spot on. Postage was quick and the T shirt came adequately packed.
10 listopada 2025
Odpowiedź od Eyesore Merch
Thank you for your kind words, we are glad that we could help you pick out the right shirt for you!
SOPHIE LANCASTER FOUNDATION
27 października 2025
Odpowiedź od Eyesore Merch
We are proud to be support the vital work of the Sophie Lancaster Foundation; supporting their mission by providing official fulfilment for their retail arm is a privilege, one which we take very seriously. Every order for the Sophie Lancaster Foundation helps to fund their work in combatting prejudice, hatred and intolerance everywhere.
Great company with great customer services.
Great customer services after my package went awol,all sorted out with a couple of emails,many thanks I will be ordering from eyesore Merch again.😁😎😁
24 października 2025
Odpowiedź od Eyesore Merch
Thank you for your kind words Jason! It's fantastic to hear that you were so happy with the overall experience, especially the customer service. We really appreciate your positive review, and look forward to hearing from you again!
Regards,
Eyesore Merch
Poor service
I ordered my CD as a pre orderon the 21st October and it still ain’t shipped .
21 października 2025
Odpowiedź od Eyesore Merch
Hi Steve,
Thank you for your review. We are very sorry to hear you had a poor experience with Eyesore Merch.
The item in question was a pre-order. Our normal procedure for a pre-order is that we place our order with the distributor. Stock is not normally an issue; however, in this case, due to very high demand, the specific product was not pressed in sufficient quantities, and our order was cut to a smaller quantity than originally ordered. We received assurances from the distributor that the product was being re-pressed. Due to the limited stock, in the interest of fairness we prioritised orders in chronological order (this order was placed three days before the release date). Based on the assurance of a re-press, we offered in good faith to keep the order live, or to cancel and refund the order. Further time passed. As the re-press had still not surfaced, it became clear that we would not be able to offer a firm expected shipping date. At that stage the option to cancel or keep the order live was offered; cancellation and refund was selected and issued promptly.
We do our best to ensure that our stock is as accurate as possible, and take it seriously as a key pillar of providing a good customer experience. Unfortunately, there are extremely rare occasions where there are discrepancies between the stock shown on the site or that we believe to be available, and that actually available. When this issue arises and we become aware of a problem with stock availability, we normally actively make contact to reach a swift resolution. In this case, we had been awaiting further information from the distributor, contributing to the delay. We regret that our usually high standards were not met on this occasion, and can only apologise.
Thank you for taking the time to leave a review, and we hope that you will consider us again for music and merch in the future.
Sincere apologies again for the inconvenience caused.
Regards,
Eyesore Merch
Odpowiedź od Eyesore Merch
Thank you! Great to hear that you were happy with the experience, and we couldn't agree more - Ozzy does rule (RIP). We appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
They've been a great company with…
They've been a great company with reasonably priced vinyls to me. One of my go to online sellers
20 października 2025
Odpowiedź od Eyesore Merch
Thank you for your kind words Chris! It's great to hear that you've been consistently happy with Eyesore. We really appreciate your positive review, and look forward to hearing from you again!
Regards,
Eyesore Merch
Odpowiedź od Eyesore Merch
Thank you Dennis! it's great to hear that you were happy with the delivery speed and the product quality. We appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Great customer service + really happy…
Great customer service + really happy with products - Great service!
3 października 2025
Odpowiedź od Eyesore Merch
Thank you for your feedback Hayley, glad you great experience and are happy with your purchases!
Regards,
Eyesore Merch
Order was packed well & arrived quickly.
Order was packed well & arrived quickly.
1 października 2025
Odpowiedź od Eyesore Merch
Thank you for your review Oliver! We are collectors and fans as well, so making sure that delicate items such as CDs and Vinyl are properly packaged and arrive in good time is important to us.
Regards,
Eyesore Merch
All ways on time
29 października 2025
Odpowiedź od Eyesore Merch
Thank you for your kind words Alex! We're glad you are happy with our service.
Regards,
Eyesore Merch
Excellent
Quality products, arrived on time and seller was very responsive to my queries regarding shipping.
25 czerwca 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you for your kind words Cormac! It's great to hear that you were happy with the product quality, delivery speed and the customer serivce. We really appreciate your positive review, and hope to hear from you again!
Regards,
Eyesore Merch
Great company!
There was a delay in posting my order (waiting on an item coming in from another warehouse), so it actually took over a week to post, so eyesore sent it out via Tracked24 to get it to me ASAP, it arrived the next day, and was worth the wait. The items are great quality, and customer support is brilliant. Will definitely be back soon!
7 października 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Thank you Phil! It's fantastic to hear that you were happy with the customer service and product quality. We really appreciate your kind words and positive review, and hope to hear from you again soon!
Regards,
Eyesore Merch
Bought a Primus t-shirt
Bought a Primus t-shirt. It's the thinnest material I've seen on a t-shirt. Extremely low quality. Dreading washing it even on low temperature.
11 września 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Hi Jeff,
Thanks for your order. We are very sorry to hear that.
Constructive feedback such as this is very useful to us, because we can feed your comments back to our suppliers (we do not print in house - we buy a finished product). These comments can feed into future production decisions.
In general, we urge any customer experiencing an issue with the goods to contact us via email at customerservice@eyesoremerch.com: our team offers professional, high-quality customer service, and will be pleased to advise on a resolution.
Apologies for the inconvenience caused.
Regards,
Eyesore Merch
Print destroyed after first wash
When my shirt first came, everything was great, good quality and the print was good too. However after one wash, the color of the print became extremely desaturated and parts of it turned neon. Definitely won’t buy there again.
14 września 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Hi Xenia,
Thanks for your order. We are very sorry to hear that.
We are not certain which order specifically this relates to. However, in general, we urge any customer experiencing an issue with the goods to contact us via email at customerservice@eyesoremerch.com: our team offers professional, high-quality customer service, and will be pleased to advise on a resolution.
Apologies for the inconvenience caused.
Regards,
Eyesore Merch
The stitching on the sleeve came loose…
The stitching on the sleeve came loose and the shirt that I got broke after having it for not even a week and it was the third time wearing it
13 sierpnia 2025
Opinia niezależna
Odpowiedź od Eyesore Merch
Hi Russell,
Thanks for your order. We are very sorry to hear that there was a quality issue with the product.
We are not certain which order specifically this relates to. However, in general, we urge any customer experiencing an issue with the goods to contact us via email at customerservice@eyesoremerch.com: our team offers professional, high-quality customer service, and will be pleased to advise on a resolution.
Apologies for the inconvenience caused.
Regards,
Eyesore Merch
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.