Eyekepper Recenzje 

290
Wynik TrustScore: 2.5 na 5

2,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

De bestelling komt uit China. Ze kopen deze brillen daar voor een paar cent en verkopen ze hier voor euro’s – gewoon Chinese rommel. Retourneren is vrijwel onmogelijk. Bij een retour krijg je sle... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Initially very pleased loved the look and customer service however every single pair has broken within 4 months As others have mentioned with no screws bits plastic easily break off and out of the... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Bei Amazon bestellt,zu klein.Retoure über Amazon nicht möglich.Kam aus Deutschland,Versandzeit 24Std.Null transparent,keine Angaben zum Verkäufer oder Kontaktmöglichkeit.Intransparent und unseriös. W... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

These are a God send. I do a lot of sport and without my +3 glasses on, I cannot read my Garmin headset or watch. Seems that previous issues this company may have had with its communications are now... Zobacz więcej

Informacje dotyczące firmy

  1. Hurtownia okularów
  2. Sklep z okularami przeciwsłonecznymi

Napisane przez firmę

At Eyekepper, we are dedicated to providing the finest eyewear solutions, specializing in prescription titanium, metal and metal-free glasses. Our Vision: Eyekepper envisions a world where everyone can enjoy impeccable vision, regardless of their unique needs or style preferences. We believe that eyeglasses should not only enhance your vision but also complement your individuality, offering a perfect blend of function and fashion. Our Expertise: Eyekepper is at the forefront of eyewear technology, with a special focus on titanium glasses and metal-free frames. Titanium is renowned for its exceptional durability, lightweight nature, and hypoallergenic properties. This makes it an ideal choice for individuals seeking eyeglasses that are not only comfortable but also long-lasting. Metal-free glasses, on the other hand, have redefined durability, presenting an innovative solution to the fragility woes commonly associated with traditional hinges. Our Product Range: We offer a diverse and carefully curated collection of titanium and metal-free eyeglasses designed to cater to a wide range of prescriptions and style preferences. Our experienced opticians and eyewear specialists work tirelessly to create glasses that not only meet your visual needs but also elevate your fashion quotient. Your satisfaction is our top priority. We are here to address your questions and concerns.


Dane kontaktowe

2,5

Słaba

Wynik TrustScore: 2.5 na 5

290 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,5

Wszystkie recenzje

(290)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Good quality

I have bought two pairs of glasses from eyekeeper and l am very happy with them. The magnification is excellent, they are good quality and look good.
Very happy!

12 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

I love Eyekeeper Eye Glasses

I love the eyeglasses I’ve been ordering with the company for quite sometime now .they’re fast with shipment an easy to order , thank you will continue to order.

10 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

Shipping takes forever

I ordered standard reading glasses over 2 weeks ago and I still have not received them. I reached out to them and they expect it to be another week to 10 days. I could see if I needed a script but they are standard readers. I would not shop here again.

10 listopada 2022
Opinia niezależna
Logo Eyekepper

Odpowiedź od Eyekepper

Hello,
We took note of your comment.
Sorry to keep you waiting so long.
We check the logistics of your order is expected to be delivered on November 14th.
It seems that the parcel will be arrived soon.
We shall be much obliged If you are willing to wait patiently.
Best regards.

Oceniono na 1 z 5

poor quality lenses

Received my order of Transition Photochromic Reading Glasses today ( ordered 6th Sept) . Really pleased with them until I put them on and really disappointed to find that both the lenses were defective . The magnification is not consistent across the diameter of the lens giving the sensation to the wearer of being in a fishbowl . This is clearly a manufacturing error and disappointed. Trying to return for a refund but no response as yet to that request via their website but early days yet I guess...

21 września 2022
Opinia niezależna
Oceniono na 5 z 5

Great website and product is value for…

Great website and product is value for money . Glasses always greatly admired , could have more styles and options . Communication from website is excellent . Would recommend to anyone looking at buying .

20 września 2022
Opinia niezależna
Oceniono na 5 z 5

Excellent experience with Eyekeepers

Excellent experience with Eyekeepers. I love the choice of trendy frames. Lenses are good quality, believe me, these glasses have been thrown around everywhere! I haven't even scratched them yet! Will DEFINITELY be placing another order soon.

16 września 2022
Opinia niezależna
Oceniono na 5 z 5

Stylish and reasonably priced

I have bought multiple pairs of glasses from Eyekeeper, and have always been happy with them. They don't break, but I do lose them, and I continue to be interested in the styles they offer. The price is so reasonable, and they are stylish. I haven't ever seen glasses this stylish at these prices.

9 września 2022
Opinia niezależna
Oceniono na 5 z 5

Awesome glasses for great prices

I originally wrote a complaint I came back to take it off because when I got my product it was great I'm giving them a second chance and I ordered more glasses even though I don't need them I love the ones I got in the mail today they are very well made and come with little eyeglass cases well worth the money best deal ever

27 sierpnia 2022
Opinia niezależna
Logo Eyekepper

Odpowiedź od Eyekepper

Dear buyer,
Thanks for contacting us!
Reta from the Eyekeeper support team here.
We very much understand your anxiety.
According to the information you provided, we checked in that it has been shipped.
We have tracked your order through the tracking number: 9400111298287855634672
The tracking information for your reference:
Arrived at USPS Regional Origin Facility
September 8, 2022 at 6:36 pm
LEHIGH VALLEY PA DISTRIBUTION CENTER
The item is currently in transit to the destination.
The package will arrive in about a week, we hope you can wait a few more days.
You can track your package through this link:
https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400111298287855634672
Hope you receive your package soon.
Best regards.
Reta

Oceniono na 2 z 5

WARNING

The items come from China so will take 7 days or longer. This is not pointed out until your order is placed.
Glasses are solid, soft nose pads, spring sides which will expand outwards and thick lenses. Do not feel heavy.

7 września 2022
Opinia niezależna
Logo Eyekepper

Odpowiedź od Eyekepper

Hello,
We took note of your comment.
Reta from the Eyekeeper support team here.

Since we have many kinds of glasses, we don't have much stock in our local warehouse in the UK. Your glasses are dispatched from overseas warehouses, so the delivery time is a little long. We hope you can forgive us.
Best regards.
Reta

Oceniono na 5 z 5

Great glasses, great service

I found the ordering and delivery process to be simple and fast.
My glasses arrived as expected and in good condition.
I love these glasses. I ordered 4 pairs and all are well made, comfortable and look great.
I will definitely order from Eyekeeper again.

26 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

The spectacle lenses are horrible

The spectacle lenses are horrible. I see double and get an instant headache while using the glasses.

26 sierpnia 2022
Opinia niezależna
Logo Eyekepper

Odpowiedź od Eyekepper

Hello
We have received your comment.
Reta from the Eyekeeper support team here.

We checked your order, and you have purchased three glasses with different magnifications: +1.75/ +2.00/+1.50, do these three glasses give you double images or headaches? Or one of those glasses?
Waiting your reply.
Best regards.
Reta

Oceniono na 1 z 5

Money taken from my bank account a week…

Money taken from my bank account a week ago but no glasses 🤓 soooo hard to track my order what’s going on anyone know
Help

25 sierpnia 2022
Opinia niezależna
Logo Eyekepper

Odpowiedź od Eyekepper

Hello,
Thanks for your comment.
Reta from the Eyekeeper support team here.

Sorry, we can't find your order at the moment.
Would you mind sending an email to sales@eyekeeper.com to let us check your order status?
Best regards.
Reta

Oceniono na 5 z 5

Stylish and a 20/20 fit.

The glasses are stylish and are a perfect fit for my eyesight. I am always getting compliments on how great they look. The most important thing though is they really make a difference in what I read. Great product.

19 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Previous glasses great but not these

I have purchased several pairs of reading glasses from Eyekeeper & they have all been fabulous, so I'm not going to take a star away because I have been very happy, but my last order, that I just received is not so good. I ordered blue light glasses, but unfortunately the lenses on all 4 pairs are smudgy and my vision is distorted. So I'm disappointed. I won't be ordering anymore.

17 sierpnia 2022
Opinia niezależna
Oceniono na 3 z 5

The glasses I ordered are quite good

The glasses I ordered are quite good, but ..... why was the order completed and delivered by Ali Express? It seems to me that this company poses as a reputable and somewhat chique business, who then passes on your order to a discount web shop, making quite a considerable profit for doing nothing. If I wanted to use Ali Express I would have chosen to.

14 lipca 2022
Opinia niezależna
Logo Eyekepper

Odpowiedź od Eyekepper

Hello,
Sorry for all inconvenience.
We do not sell products on AliExpress.
Where did you see our products?
We have contacted you by email.
Shall you have any further questions,please send the email to sales@eyekeeper.com to contact us.Many thanks.

Oceniono na 3 z 5

Bad glasses

The lenses of the bifocal glasses, in the neutral part everything is blurred, bad glasses. My reply to yours, thanks for the refund.

29 czerwca 2022
Opinia niezależna
Logo Eyekepper

Odpowiedź od Eyekepper

Hello,sorry to bring you an unpleasant shopping experience.We've refunded you.Sorry again for the inconvenience.Shall you have any further questions,please send the email to sales@eyekeeper.com to contact us.Many thanks.

Oceniono na 2 z 5

Very poor communication

At the outset it seems like they’re going to give you good info about delivery but as it turns out no they do not. It’s not so much when they arrive as the lack of information,the tracking information they send simply doesn’t work it seems others have had the same experience not so much as an estimated time of arrival very annoying.

28 czerwca 2022
Opinia niezależna
Logo Eyekepper

Odpowiedź od Eyekepper

Hello,sorry to bring you an unpleasant shopping experience.We have contacted you via email.Shall you have any further questions,please send the email to sales@eyekeeper.com to contact us.Many thanks.

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