I made a purchase for work over a year ago, and what I ordered wasn't suitable for our requirements. Long story short I wanted to send them back, but they disappeared during the time I was ar... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Quite pleased with this. I asked for help to find something very specific and they found it. The whole process was easy and my order arrived very quickly
Reakcja na opinię
Long delay in the order. The order advertised the next day delivery, however, it took 5 days to reach (if you exclude 2 days weekend, 3 days to reach) I've ordered 13th August 2020 Thursday, but... Zobacz więcej
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Great service - placed an order on Monday which I duly received on the Tuesday. Unfortunately there was (handling) damage to one item - the process to report was easy & I had a replacement on the Wedn... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Exporta, we’re here to be your trusted partner. We aim to be a part of your team making your supply chain or warehouse operation more efficient, cost effective and safe. It doesn’t matter if you need two crates for a small handling requirement or a full warehouse kit-out we have the knowledge and experience to make it happen. Our mission is to protect & enhance the value created by our customers with robust goods handling products backed up by expert advice and industry-leading service. Our range of pallets, pallet boxes, containers & crates handle goods that are in process, transit or storage across a wide range of industries. We help our customers perform at their best. From manufacturing to retail and pharmaceuticals to farming they are the lifeblood of the economy, creating value every day. Their goods matter to us. Their business matters to us. Which is why we go further. These are the values that drive all that we do. the environment at the heart of our business you can be assured you’re working with a sustainable partner.
Next Day Delivery
On ALL in stock items
Place your order online by 4pm for guaranteed next day delivery of in stock items.
Delivery is from £15 for Mainland UK.
Dane kontaktowe
Anchorpoint House, Clashburn Close, KY13 8GD, Kinross, Zjednoczone Królestwo
- 08002944394
- sales@exportaglobal.co.uk
- exportaglobal.co.uk
4,7
Doskonała
354 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Next day delivery took 5 days to…
Next day delivery took 5 days to arrive. Exporta just kept saying there was nothing they could do because it was with the courier. Customer service rep sided with courrier (fedex) and refused to even contact FedEx because "it would take him hours and he wouldn't get anywhere", so basically couldn't be arsed.
Shop elsewhere.
Edit following exporta reply: the attempted deliveries on the tracking data are false, and you know this because we discussed it each day when I called to try and get you tale some action against FedEx. I was at the address all day on both days and we have security cameras which prove no delivery was attempted. The FedEx driver was lying and tried to pull this trick because this stop was not on his normal route, and you well know this but refused to take any meaningful action at the time.
Thanks for refunding the carriage charge, but it shouldn't take me leaving a bad review for you to do that, considering I asked for a carriage refund when I called you after the 4th day.
To top it off, when the parcel was finally delivered, 5 days late, your customer service rep actually said "all's well that ends well"! So exporta clearly see that transaction as a success!
I really suggest you look into using alternative couriers.
14 marca 2023
Odpowiedź od Exporta
Hi Paul. I'm sorry to hear about your experience with this order. As we offer next working day delivery we couldn't deliver to you on Sunday 12th, the day after you ordered.
We've refunded the carriage on this order for you and that should be back on your card within 2-3 days. If you'd like to give our service another chance, get in touch with us on marketing@exportaglobal.co.uk and we'll sort out a discount on your next purchase.
Apologies again, the Exporta team.
Great company , great service.
Brilliant service from start to finish. Storage Products ordered were of good quality and delivered efficiently. Customer services team were very helpful with my queries. Would not hesitate to recommend and to order from this company again.
2 marca 2023
Odpowiedź od Exporta
Thank you for the fantastic 5-star review. We're delighted the products and service met your expectations.
Odpowiedź od Exporta
Thank you for your kind 5-star review, we look forward to working with you in the future.
I would buy everything from here if they sold it
Great Pallet Collar kits and very quick delivery. if eporta also had pallet wrap, foam and cardboard packing i would like to buy that from here as well so its all in one place.
2 marca 2023
Opinia niezależna
Odpowiedź od Exporta
Thank you for your fantastic 5-star review. Your feedback is great and I'll pass your comments on to our product team.
Delivered faster than I expected
Delivered faster than I expected, products were well priced and great quality. Recommended and I will shop again.
21 lutego 2023
Odpowiedź od Exporta
Thank you for the kind 5-star review. Our service and product quality is something we pride ourselves on so we're delighted to hear about your experience with us.
Quick service
16 lutego 2023
Odpowiedź od Exporta
Thank you for your kind 5-star review. We look forward to working with you again.
Odpowiedź od Exporta
Thank you for the fantastic 5-star review. We're glad the email updates were of use to you and the service met your expectations.
Above and beyond….
Excellent service, speedy delivery but sadly I had mistakenly ordered the wrong item. Made easy contact through Live Chat and although it was not economical to return the item, I was very kindly refunded.
Extremely kind service.
7 lutego 2023
Opinia niezależna
Odpowiedź od Exporta
Thank you for your fantastic 5-star review. It's great to hear your feedback, I'll pass your comments on to the customer service team.
Excellent service from start to…
Excellent service from start to finish,ordered before 4pm arrived next morning ,items as described,would recommend,ManyThanks :-)
11 stycznia 2023
Odpowiedź od Exporta
Thank you for the fantastic five star review. Our next day delivery is something we pride ourselves on so we're delighted it met your expectations. Thank you for the order!
Quick delivery which nowadays is…
Quick delivery which nowadays is becoming more and more rare.
13 grudnia 2022
Odpowiedź od Exporta
Thanks or the fantastic 5-star review. We're really pleased the delivery service met your expectations.
Odpowiedź od Exporta
Thank you for your kind review. We're delighted you received the friendly and helpful service we pride ourselves on. I'll pass your comments on to the team.
Odpowiedź od Exporta
Thanks for your kind 5-star review, we're delighted the service and delivery met your expectations.
Thank you ,,,,,,
27 listopada 2022
Odpowiedź od Exporta
Thank you for your kind 5-star review. Delighted our service met your expectations.
very helpful
very helpful , called immediately with alternative as pallets ordered were not in stock. Delivered first thing next day.
18 listopada 2022
Odpowiedź od Exporta
Thank you for your fantastic 5-star review. We really appreciate your understanding in the product switch. I'll pass your comments to our customer service team.
Relatively easy online purchase…
Relatively easy online purchase experience. Carriage a little expensive but not silly. Good product arrived next day as promised which is what online retail should be. Good all round really.
8 listopada 2022
Odpowiedź od Exporta
Thank you for your kind 5-star review. Delighted the next day delivery service met your expectations.
Very good service and delivered exactly…
Very good service and delivered exactly as said on website
2 listopada 2022
Odpowiedź od Exporta
Thank you for the fantastic five star review. We're delighted the service met your expectations.
Goods were easy to order
Goods were easy to order. Delivery was quick. Product is what we required and good quality.
1 listopada 2022
Odpowiedź od Exporta
Thanks for your kind review Roy
Excellent service
24 października 2022
Opinia niezależna
Odpowiedź od Exporta
Thanks for giving us 5 stars. We pride ourselves on our service so we're delighted you had a good experience.
Odpowiedź od Exporta
Thank you for the 5-star review, and delighted everything was to your satisfaction.
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