I made a purchase for work over a year ago, and what I ordered wasn't suitable for our requirements. Long story short I wanted to send them back, but they disappeared during the time I was ar... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Quite pleased with this. I asked for help to find something very specific and they found it. The whole process was easy and my order arrived very quickly
Reakcja na opinię
Long delay in the order. The order advertised the next day delivery, however, it took 5 days to reach (if you exclude 2 days weekend, 3 days to reach) I've ordered 13th August 2020 Thursday, but... Zobacz więcej
Reakcja na opinię
Great service - placed an order on Monday which I duly received on the Tuesday. Unfortunately there was (handling) damage to one item - the process to report was easy & I had a replacement on the Wedn... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Exporta, we’re here to be your trusted partner. We aim to be a part of your team making your supply chain or warehouse operation more efficient, cost effective and safe. It doesn’t matter if you need two crates for a small handling requirement or a full warehouse kit-out we have the knowledge and experience to make it happen. Our mission is to protect & enhance the value created by our customers with robust goods handling products backed up by expert advice and industry-leading service. Our range of pallets, pallet boxes, containers & crates handle goods that are in process, transit or storage across a wide range of industries. We help our customers perform at their best. From manufacturing to retail and pharmaceuticals to farming they are the lifeblood of the economy, creating value every day. Their goods matter to us. Their business matters to us. Which is why we go further. These are the values that drive all that we do. the environment at the heart of our business you can be assured you’re working with a sustainable partner.
Next Day Delivery
On ALL in stock items
Place your order online by 4pm for guaranteed next day delivery of in stock items.
Delivery is from £15 for Mainland UK.
Dane kontaktowe
Anchorpoint House, Clashburn Close, KY13 8GD, Kinross, Zjednoczone Królestwo
- 08002944394
- sales@exportaglobal.co.uk
- exportaglobal.co.uk
4,7
Doskonała
354 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Exporta
Thank you for your kind 5-star review. It's great to hear you've found our service reliable.
My order has not being received and you…
My order has not being received and you are asking for a review?
21 września 2023
Odpowiedź od Exporta
Hello,
Apologies for the review prompt arriving before your order has been received. Our system is automated so we didn't catch that.
Again, apologies for the inconvenience.
Exceptional service
Order my palettes on Monday afternoon and received them today. The delivery driver was so pleasant and helpful which was refreshing in todays day and age. I would highly recommend Exporta. Thanks ⭐️⭐️⭐️⭐️⭐️
20 września 2023
Opinia niezależna
Odpowiedź od Exporta
Thank you for your fantastic five-star review. We're delighted our service met your expectations.
Odpowiedź od Exporta
Thank you for the fantastic 5-star review. We're glad you had such a positive experience with our service.
Odpowiedź od Exporta
Thank you for the kind 5-star review of your order with Exporta. Delighted to hear you're happy with the order process and delivery service.
Constant unwanted emails.
12 lipca 2023
Odpowiedź od Exporta
Hi Warren,
I'm really sorry to hear about your experience with our email system. After you placed an order on the 13th of July you were put in to our email system to keep you up to date on the latest solutions and products we hoped you might find useful. Just for future reference there is a tick box at checkout where you can control future email contact.
Can I check just so I can make sure all systems are working properly, did you click 'unsubscribe' on any emails from us?
I've permanently removed your email address from our system.
Apologies again,
The Exporta Team
Odpowiedź od Exporta
Thank you for the kind 5-star review of your order with Exporta. Delighted to hear you're happy with the product, packaging and delivery service.
Pretty straightforward
Pretty straightforward. Easy to use website and checkout simplified. I would recommend them.
28 czerwca 2023
Odpowiedź od Exporta
Thank you for the brilliant 5-star review. Really glad the website worked well for you.
Odpowiedź od Exporta
Thank you for your kind 5-star review. We're delighted the service speed met your expectations and you're happy with the product.
Fast ,quick service product top quality
24 czerwca 2023
Odpowiedź od Exporta
Thank you for the kind 5-star review. We're delighted you're happy with the product and service from Exporta.
1200x800mm Plastic Euro Pallets
Great product, exactly what I needed - competitively priced, quick order turnaround - immediately put to use.
17 czerwca 2023
Odpowiedź od Exporta
Thank you for the fantastic 5-star review. We're glad you had such a positive experience with our service and products.
Professional & responsive
Quick response and thorough follow up.
One of the best customer support experiences I have ever enjoyed !
16 maja 2023
Odpowiedź od Exporta
Thank you for the fantastic 5-star review and your kind comments. I'll pass them over to our customer service team.
Pallet Collars - as described high quality and does exactly what I need them to
I wasn't totally sure what I was looking for but the website was simple to navigate and the search function was useful. I had a query about how the pallet collars stack as I was buying two different sizes so I used the chat function which was useful and put me through to Damian who was friendly and helpful, he advised on the different ways that the pallet collars can stack so I was confident would do the job I wanted them to. I used the online checkout process which was straightforward making paying for the order easy and letting me double check the delivery address.
The goods were dispatched on time for the next working day delivery which let me get on when I wanted to and I have been really pleased with the pallet collars - arrived as described, high quality and are fit for purpose.
Overall I would recommend Exporta because of their quality products, fast delivery and excellent service - will definitely purchase from them again.
18 maja 2023
Opinia niezależna
Odpowiedź od Exporta
Thanks for your fantastic 5-star review, and we're glad you had such a positive experience with our service and products. We'll pass your comments on to the team.
Communication was great
Communication was great, as I had put wrong post code. Good company
9 maja 2023
Odpowiedź od Exporta
Thank you for the fantastic 5-star review. I'll pass your comments on to our customer service team.
Great personal experience from phone…
Great personal experience from phone call to order confirmation
4 maja 2023
Odpowiedź od Exporta
Thank you for the fantastic 5-star review. Delighted to hear about your experience with Exporta. I'll pass your kind comments on to our customer service team.
Everything was as I expected.
20 kwietnia 2023
Odpowiedź od Exporta
Thank you for your kind 5-star review. Glad everything met your expectations.
Great Service and Fast Delivery
It was easy to order items and delivery was super quick.
16 kwietnia 2023
Odpowiedź od Exporta
Thank you for your kind 5-star review. Great to hear everything was straight forward with your order and the delivery met your expectations.
Monoblock Euro Pallets
Said goods would be here next working day, to find it is going to be another 3 weeks. Have website up to date, if goods are not in stock, offer alternative rather than taking an order then notifying the customer that goods are not available. Especially as you pay when you order.
12 kwietnia 2023
Odpowiedź od Exporta
Hi Julie, I'm really sorry to hear about your experience, the product shouldn't have been showing as in stock online, we're looking at our process to make sure this doesn't happen again. One of our team will be in touch with a discount code for your next order. Apologies again, the Exporta team.
The goods arrived in time and the…
The goods arrived in time and the packaging was in very good order.
The follow up was unexpected but very welcome and made the experience of shopping with Exporta excellent! Thank you for your care.
26 marca 2023
Odpowiedź od Exporta
Thank you for the fantastic review and your kind comments. We're delighted the packaging met your expectations and we look forward to working with you again.
Easy to use website
Easy to use website, very pleasent and efficient staff and super quick and reliable delivery what more could I want.
23 marca 2023
Odpowiedź od Exporta
Thank you for your kind comments and fantastic 5-star review. We pride ourselves on service so it's great to hear your expectations were met.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.