I bought a washing machine online the delivery was a little delayed due to a bank holiday I contacted customer service that is based in Ireland and it was a very good experience as they contacted me v... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought the Tower steamer online from the guys. Fantastic cilustomer service, even some 6 weeks later reaching out to ask how its going. Absolutely recommend this product, I work full time, so taking... Zobacz więcej
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I ordered a phone for my daughter as a gift. It arrived really quickly and looks great. The customer service team contacted me to tell me about a slight delay in the delivery time (it wasn’t much at... Zobacz więcej
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All ways a pleasure shopping with Expert.ie Excellent service, and customer care A big thank you to Paulette for all her help Will shopping again in the near future,
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Shop Online for all the top brands at the best prices. Buy Kitchen Appliances, Home Entertainment, iPads & More. Fast & Reliable Delivery Throughout Ireland.
Dane kontaktowe
Zone A, Mullingar Business Park, N91E027, Mullingar, Irlandia
- 057-9301100
- info@expert.ie
- expert.ie
4,2
Dobra
1 tys. recenzji
Odpowiada na 23% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love the personal touch!
Delivered quickly and the emails from staff makes the purchase so personal. Good to deal with actual people!
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
Great service with fast delivery and…
Great service with fast delivery and everything perfect with a follow-up email in person to make sure I was happy with my item..
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
Really pleased with my product
Really pleased with my product. Experts' customer service, delivery and overall communication was completely seamless. Will definitely be ordering with them again.
Love my new Ninja kettle. Thanks to Paulette and the team.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
Very happy with the results
I had a really great experience with this company. I initially ordered the wrong scooter by mistake, but when I contacted them, their customer service was incredibly helpful and responsive. They changed my order immediately without any hassle, and I simply paid the price difference.
The delivery was exactly on time as promised, and the scooter arrived very well packaged and in perfect condition.
Overall, I’m extremely satisfied with both the service and the product. Very professional, reliable, and easy to deal with. I would definitely recommend them!
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
I cannot speak highly enough of the…
I cannot speak highly enough of the team at Expert especially Paulette. She communicated with me updating with delivery. My parcel got held due to road protests but she made sure my little boy had his present for his birthday. She was absolutely exceptional in her endeavour to make an 8yr old boy very happy! Fantastic service from Paulette and the team. 10/10
13 kwietnia 2026
Opinia niezależna
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
Good communications
Good communications, got tracking number as requested.
10 kwietnia 2026
Opinia niezależna
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
Satisfied customer
The updates from start to finish were really helpful. Overall it was a good experience for me as a first time buyer.
9 kwietnia 2026
Opinia niezależna
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
Great company
Great company online ordering was easy
staff were very helpful i'm very happy with
the cooker looks great thanks
27 marca 2026
Opinia niezależna
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
Very pleasant experience. p working with a busy week…
My hob gave up working with a busy week of cooking ahead. I rang Finucane Electrical where I purchased a new hob that day. The whole experience was so professional that I just had to write a review. I rang the store and spoke to a really pleasant lady who put me thru to Sean in Sales. I made my decision about the hob, thanks to Sean and paid over the phone. My new hob was installed the following morning by a lovely pleasant guy....the whole transaction was just perfect. I will be purchasing every electrical item I need from this store in future. Thank you. Breda
7 kwietnia 2026
Opinia niezależna
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
Excellent service
Ordering the item I wanted could not have been simpler. Confirmation of same was received immediately and it arrived exactly at the time I had been advised.
I would certainly order from you again
22 marca 2026
Opinia niezależna
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
Great Service
Expert customer service got in touch with me straight away to upgrade my order to an higher spec computer at no extra charge as the computer that I ordered was not in stock anymore. Brilliant service. Thank you.
30 marca 2026
Opinia niezależna
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
Excellent
Fast , efficient and great communication from point of ordering to delivery.
25 marca 2026
Opinia niezależna
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
Easy ordering on line
Easy ordering on line, easy payment options. Fast delivery and good info updates throughout the process. First time purchasing with Expert a will certainly purchase again.
26 marca 2026
Opinia niezależna
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
Absolutely excellent customer service
Absolutely excellent customer service! Ordered a fridge on Friday and was delivered on Monday. The delivery driver was so professional and an absolute gent! Rang me with a time for delivery . He also took away all the packaging and my old appliance. Cant fault Expert one bit ! Straight forward process from ordering to delivery . Will definitely order again
23 marca 2026
Opinia niezależna
Odpowiedź od Expert.ie
Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience—it means a lot to us. We're delighted you were happy with the service and look forward to helping you again in the future 😊
Is this a scam company?
I should have read the reviews! Ordered dishwasher on 1st March, now 11th March and have heard zero. I have rung, emailed several times. No answer on the phone number on the website, no reply from the customer contact form and no reply from email. Thinking maybe a scam site. Have taken my money and nothing delivered. I think in a few days I will have to contact the credit card company to get my money back. If I had ordered from another shop I would have my dishwasher a week ago. Only ordered as giving me 5% off. Not worth the 20e I was saving.
1 marca 2026
Opinia niezależna
Odpowiedź od Expert.ie
Hi,
We are very sorry to hear about your experience and completely understand your frustration. This is certainly not the level of service we aim to provide to our customers.
Please be assured that we take issues like this very seriously. We have looked into the matter internally and are already working on improving both our communication processes and order handling to ensure situations like this are resolved much more quickly going forward.
We sincerely apologise for the lack of updates and difficulty reaching our team during this time. Your feedback is extremely important to us and highlights where we need to do better.
If you would still like assistance with your order, please contact us directly with your order details and we will prioritise resolving this for you as quickly as possible.
Kind regards,
Paulette
Very slow delivery in Ireland
Very slow delivery in Ireland. No updates on the account or through email?
III go elsewhere the next time.
5 marca 2026
Opinia niezależna
Odpowiedź od Expert.ie
Hi,
We’re very sorry to hear that your experience did not meet expectations. We understand how frustrating delayed delivery and a lack of updates can be.
We’ve taken your feedback on board and are actively working to improve both our delivery communication and order update systems so customers are kept better informed throughout the process.
We sincerely apologise for the inconvenience caused and appreciate you taking the time to share your experience with us.
Kind regards,
Paulette
Best customer service I have…
Best customer service I have experienced in a long time. Thank you to Paulette
5 lutego 2026
Opinia niezależna
Odpowiedź od Expert.ie
Hi Martin,
Thank you so much for your kind words. We’re delighted to hear that you had such a positive experience with our customer service team.
We’ll be sure to pass your feedback on to Paulette — she’ll be thrilled to hear it. Comments like yours mean a lot to our team and truly motivate us to continue providing the best service possible.
Thank you again for your support and for choosing Expert.ie.
Many thanks,
Paulette
Accepted order but then cancelled it
Ordered online and 5 days later they emailed stating they didn't have the appliance in stock.
Can see why the reviews are so bad.
4 lutego 2026
Opinia niezależna
Odpowiedź od Expert.ie
Hi,
We’re very sorry to hear about your experience and completely understand your disappointment.
Unfortunately, in this case, the stock availability updated after your order was placed, which resulted in the delay in notifying you that the appliance was no longer available. We appreciate that this is frustrating, especially after waiting several days for an update.
We take feedback like this very seriously and are currently reviewing our stock management and communication processes to help prevent situations like this from happening again.
We sincerely apologise for the inconvenience caused and appreciate you taking the time to share your feedback.
Kind regards
Paulette
Website says 5-7 days for large…
Website says 5-7 days for large appliances delivery that’s a lie
They don’t answer the phone and basically ignore messages
13 stycznia 2026
Opinia niezależna
Odpowiedź od Expert.ie
Hi,
We’re very sorry to hear about your experience and apologise for the frustration caused.
We understand how disappointing it is when delivery expectations are not met, especially when communication has also fallen short. This is not the level of service we aim to provide.
We take your feedback very seriously and are actively working to improve both our response times and communication with customers during busy periods. We also recognise the importance of providing clearer and more accurate delivery updates on our website.
Thank you for taking the time to share your experience. Feedback like this helps us identify where improvements are needed.
Kind regards,
Paulette
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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