Great items and good value. Arrived well packaged. Only issue was with Royal Mail whose tracking kept changing. Firstsaid I would get my delivery on the Thursday then when it didn’t arrive it had no d... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Great items and good value. Arrived well packaged. Only issue was with Royal Mail whose tracking kept changing. Firstsaid I would get my delivery on the Thursday then when it didn’t arrive it had no d... Zobacz więcej
Reakcja na opinię
We visited the showroom twice to look at various light fittings. On both occasions we were looked after in a most professional and helpful way. We found several light fittings were liked and purchase... Zobacz więcej
Reakcja na opinię
I was struggling to find some light that would fit my decor, the first lady that served me was very patient, she showed me different options. When I went back to order, a different lady served me, s... Zobacz więcej
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Fabulous Company from start to finish. 2 beautiful outdoor lights ordered and loved them so much ordered another. When it arrived the glass shade was broken so sent an email. Customer service brillia... Zobacz więcej
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We are a family run business with over 20 years experience selling all types of traditional, contemporary & modern lighting for every room in your home at affordable prices. We have an extensive showroom in Leeds. We have free parking for customers and are open 7 days per week with late night shopping on a Thursday.
c/o Christopher Pratts, 9 Regent Street, LS2 7QN, Leeds, Zjednoczone Królestwo
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Exclusive Lighting Ltd
Great items and good value. Arrived well packaged. Only issue was with Royal Mail whose tracking kept changing. Firstsaid I would get my delivery on the Thursday then when it didn’t arrive it had no date but items never arrived until the following Monday!

Odpowiedź od Exclusive Lighting Ltd
Delivery was dreadful, delivered to the wrong house, more over the house it was delivered to they must have thrown it over the fence as it was in the. Back yard and the gate was locked. Our order was glazed light fittings as well. Fortunately the packages were good but the delivery was disappointing. We had to walk around 3 streets to find it. Not professional at all! Moreover we called Dpd. And Christopher Prats and neither were interested in helping me out trying to find where our delivery went. After 7!hours we eventually found it! Disgraceful

Odpowiedź od Exclusive Lighting Ltd
Product as described with super quick delivery. Perfect.

Odpowiedź od Exclusive Lighting Ltd

Odpowiedź od Exclusive Lighting Ltd
Staff Always very helpful, even putting different bulbs in the light fittings to see which looks best, very reasonable prices

Odpowiedź od Exclusive Lighting Ltd
We visited the showroom twice to look at various light fittings. On both occasions we were looked after in a most professional and helpful way. We found several light fittings were liked and purchased these, delivery was effected within the timescale promised.
Great experience well done.

Odpowiedź od Exclusive Lighting Ltd
Lovely store to browse round. All our rooms in our new home have been lit by Christopher Pratts. Great staff and the lighting department have so much choice at reasonable prices. My latest ceiling light for our lounge is perfect

Odpowiedź od Exclusive Lighting Ltd
Great help and home delivery. Superb quality of the lamp what is now a standout piece of my living room.

Odpowiedź od Exclusive Lighting Ltd
The sales assistant was very helpfull , the light fitting was out of stock till January but she called the supplier to check they hadnt got one in stock.
The woman who served me was very friendly and she remembered me from the last light I bought and she emailed me when it arrived . No complaints .
You sold me fantastic lighting that looks amazing and you delivered when you said you would.
I purchased a 3 light island light for my new kitchen.
The light looks fantastic.
Very satisfied with my purchase.
The service at Pratts Leeds was exceptional,Suzanne even picked the light up from the warehouse for me to collect from the store the next day.
Would highly recommend this company.
Great choice of lighting and exceptional service.
Helpful staff via telephone, very pleased with the product .
The lady who served us did very well in ensuring that our products were wrapped very well to avoid them slipping out of the packaging. She was very knowledgeable of the light bulbs and replacement parts we wanted. Well done there.

Odpowiedź od Exclusive Lighting Ltd
The lights I ordered are beautiful. The staff weren’t that enthusiastic which I wa shooing for when purchasing in person. They were helpful but didn’t have any knowledge on smart light bulbs which is what I was looking for. The information they gave me on he size of lightbulb was incorrect so the bulbs I bought didn’t fit which was a shame when I specifically asked so the electrician could fit them. It took 3 lightbulbs before I found the correct one which was very frustrating

Odpowiedź od Exclusive Lighting Ltd
Very helpful and knowledgeable assistant who knew her stock well.
Her advice made selecting the correct lights easy. Prompt delivery

Odpowiedź od Exclusive Lighting Ltd
Fantastic friendly service. Beautiful lights highly recommend
Sorry 1 star was definately a mistake

Odpowiedź od Exclusive Lighting Ltd
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