I called the store not really knowing exactly what I needed. John listened, and gave me some advice even helped source alternative parts. Because of MY misinterpretation of the parts, there was some... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was so easy to purchase the right product at EVO online even when I made a mistake and purchased the incorrect product I made contact and it was sorted for me. Staff member was fantastic helping me o... Zobacz więcej
Got friendly service from people who didn't claim to know everything or try to upsell unwanted stuff. Answered with personal knowledge or referenced when uncertain. Facilitators rather than conmen
I bought a Proviz reflective jacket online. It arrived within a few days of placing my order and is a great jacket. I’m very happy with the fit and the quality. I usually wear a sz10 but upsized to a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
When it comes to anything bike, Evo are the experts that live and breath cycling. Not only do we stock a huge range of bikes at some of the best pricing around, but our crew can help with expert advice to make sure you get the right bike for your style of riding and ability. Our range includes bikes from some of the worlds largest brands including Trek, Giant, Liv, Polygon and over 250 more quality bike brands. Whether you are an avid mountain biker, urban commuter, road cyclist or completely new to cycling, we'll have a bike to suit your needs. And, when your bike needs maintenance, we're here to help with qualified mechanics and a full service center in all Evo showrooms nationwide.
Dane kontaktowe
Nowa Zelandia
- 0800 424 537
- support@evocycles.co.nz
- evocycles.co.nz
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 7% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I've bought my first ebike from Evo
I've bought my first ebike from Evo. They were offering the best financing deals, and the best prices. The salesperson, Jamie, went out of their way to get my order set up smoothly. And I got my bike all ready to go in two days, just in time for the weekend.
And the bike's great too.
Above & beyond
So i bought a used Giant e-bike and took it in to Evo Britomart for service. Mariano did an excellent job - great feedback on what was required and he went above and beyond in making sure the bike was up to standard. Also, tried to get a u-lock this weekend and it didn't fit - no issue in taking it back for a credit. Very receptive and responsive crew.
The team at Rototuna Evo Cycles is…SUPERB!
The team at Rototuna Evo Cycles is amazing. Great service, fast and efficient! Happy customer back up and cycling. Would definitely recommend them.
The staff at Rosedale listened to our needs.
The staff at Rosedale listened to what we needed as part of the servicing and beyond.
Servicing was excellent and communication throughout superb.
Always a great experience with no issues
good honest advice
I appreciated the honest recommendations I received from Danny [?] at the Orewa shop. His advice changed what I thought I wanted done and probably saved me money and more importantly from creating a pieced-together bike that wasn't going to handle very well at all... Thanks and I know where to go for good honest advice...
Evo - Papanui, Chch
Excellent customer service. Rather than making me wait the person at the counter (who was busy with another customer) called another staff member to help out. When I had a 'couldn't work it out' issue at home they were able to promptly help over the phone.
Great service from the online booking…
Great service from the online booking service, to someone help me lift my bike off my car. The service progress texts were peace of mind. My bike looked so good when I picked it up as well. Thank you EVO PUKEKOHE
Evo has always been a trusted brand for…
Evo has always been a trusted brand for me since before Covid. It always has a good range of items and staff is ready to help and friendly. I bought my bike here and they helped me pick the right one that would suit my needs best, including accessories etc. I recently wanted to upgrade my water bottle and checked online. It was unavailable anywhere I was haply Evo had it and on sale. I purchased it online and it arrived quickly and packaged well.
Excellence in service
Gold service completed by Mau on my bike, it now looks and behaves like a new bike. Thanks Moe.
Everything was great
Everything was great, as a family we are satisfied.
Papanui branch machanic and staff are…
Papanui branch machanic and staff are very helpful and skillful also friendly, I am very happy with Papanui branch , and for the online service it's amazingly fast delivery too.
Evolution Cycles Kapiti Coast i had an…
I WOULD LIKE TO GIVE AN UPDATE ON THIS SITUATION AND SAY THAT EVO KINDLY REPAIRED/REPLACED THE FAULTY PEDDLE AT NO COST. THANK YOU EVO
Evolution Cycles Kapiti Coast i had an Ebike delivered to the store for assembly, the staff were friendly enough, however charged more than anticipated, i think i was charged for unwrapping the boxes and paper! When i collected the Ebike and leaving the store i notice they hadn't pumped up the tyres or adjusted the breaks, this was concerning. Before the warranty was up the left peddle kept falling off making the Ebike unable to use, i contacted the seller who said they'd talk to Evo, i took it back to Evo to replace the peddle bolt, seems there was no loc tight on the bolt. Only a few weeks later the problem reoccurred, i contacted the seller to replace the shank and Evo to fit it under warranty, they claim its not covered and want to charge, however i have contacted an advocate who is now dealing with this matter... i wanted to let you know under the Consumers Guarantee Act and Fair Trading Act you are covered as it would bet expected that the parts would last the year+
I went to Evo Botany
I went to Evo Botany, where Jo, Aiden, and the team helped me test and find the right bike for my bikepacking adventure. They were great in helping me make the changes I wanted to set the bike up to suit my needs, using parts and accessories. Super friendly and knowledgeable staff
Over and above Customer Service
Took my bike to Evo Albany store for a gear service. I had a few other issues and needed advice/guidance as I live Mangawhai where there is no Bike Shop.
I received very generous assistance and helpful practical advice which took a fair amount of time. The retail assistant was attentive and didn’t rush me through in any way.
Great Service
I went to Lunn Avenue store for a particular bike helmet. They didn’t have it but helped by looking up where there might be one and advised that I could get it at the Penrose store. Only 3 x yellow ones in the country and my 3 year old grandson loves yellow! Very helpful at Penrose explaining the workings of the helmet too. I will go to Evo if I need anything to do with bikes. Thank you, Barbara
Loved every minute of dealing with the…
Loved every minute of dealing with the team in Orewa, super helpful and knowledgeable
Nailed it!
Always find staff friendly and helpful.
They did a quality recondition of my 27 year old Rock Machine MTB which I am very attached to. ..and for a very reasonable price. To say I am delighted would be understating it! Ka Rawe Evo Team.
Mike
Have been into 3 different EVO stores…
Have been into 3 different EVO stores Taka/Rosedale/Westgate all staff at the different locations were super helpful and knowledgeable and gave excellent advice on products without trying to up sell me. Services done to bike was top notch have already booked in another bike.
I normally wouldn't trust any…
I normally wouldn't trust any organisation with a rating this high, but their website was easy to use, dispatch happened the same day (!) and I had my products very shortly after. Was really happy with their service.
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