Everymeds Recenzje 143

Wynik TrustScore: 3.5 na 5

3,7

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Oceniono na 1 z 5

Please AVOID this company. I am a new customer and have been waiting over 10 days for my first order. They took my money immediately but my order is just sat in waiting despatch. I contacted @support... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve been using everymeds since July 2025. I’ve lost 40 lbs and very happy with the process. There have been a few situations but all handled professionally and timely. While I’m disappointed with... Zobacz więcej

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Oceniono na 4 z 5

I have been using the pen for about six weeks and have been very happy with the product. I submitted my order properly and the system failed. It also put two holds on my credit card. I spoke with Tyle... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The help advisor Ashley answered all my questions, and helped me with all the little details; I am not very computer literate. She was very friendly and encouraging. Spoke with Sarah this evening. She... Zobacz więcej

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Informacje dotyczące firmy

  1. Dostawca leków na receptę online

Napisane przez firmę

Real doctors. Real meds. Right to your door. No waiting rooms, no hassle.


Dane kontaktowe

3,7

Średnia

Wynik TrustScore: 3.5 na 5

143 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 97% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Oceniono na 1 z 5

I wish I didn't have to give them one star to leave a review…

I wish I didn't have to give them one star.

The first pen arrived, it's easy to put together, but you REALLY have to press hard, The B12 is too viscous to easily go through such a tiny needle, and I had bruises each time I used it. No weight loss, but I didn't really expect it the first month.

The second pen arrived, I opened the first needle and it was bent. I straightened it, and tried tu use the pen, absolutely zero medication came through the needle. I opened another needle and it was also bent, tried again. Same results. Opened the third needle it was fine, but no matter how hard I pressed noting came out - not a single drop.

I immediately notified Readymeds, they asked for a video - which I sent them, I also offered to send the 100% full pen back. I've been told (repeatedly) that my situation has been escalated, and 27 days later - still no money back, and then today I received a "Once in a lifetime" offer to get the medication in a vial - with a regular syringe! I'm guessing that I am not the only one with the same problem.

If you watch the instruction video, she mentions that you have to push hard, that means something is wrong. The needles are too tiny for the b12 mixture - which not everyone needs anyway.

If I could give negative stars I would!

1 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

Dear Sallie,

Thank you for sharing your experience with us. We are truly sorry to hear about the difficulties you encountered with the pens and the frustration caused by the delay in resolving your refund request. Your feedback is very important, and we understand how disappointing this situation has been.
The issues you described with bent needles and difficulty administering the medication are not the standard we aim to deliver. We are actively investigating these concerns with our supplier to ensure quality control is improved. Regarding your refund, we sincerely apologize for the delay and will prioritize resolving this matter for you immediately.
In the meantime, we have offered vials with regular syringes as an alternative to ensure patients can continue their treatment without interruption. We recognize this may not be the solution you initially expected, but it is currently the most reliable option while we work to address the pen supply and performance issues.
We appreciate your patience and the time you’ve taken to bring this to our attention. Please know that we are committed to making this right and will follow up directly with you to ensure your case is resolved promptly.

Oceniono na 1 z 5

Ordered because of the pen

Ordered because of the pen. A few days after I received my first box they are changing from pen to needle. Bad customer service no one would pick up on hold forever only to be transferred to full mailbox!

26 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

Dear Beth,

Thank you for sharing your feedback with us. We sincerely apologize for the frustration you experienced, both with the change from pen to vial and with reaching our customer service team. We understand that many patients chose our service specifically for the convenience of the pen, and we regret the disappointment caused by the current shortage.
Our suppliers are facing manufacturing delays that have impacted pen availability across the market. While we are working closely with them to restore supply, we do not yet have a confirmed timeline. In the meantime, we are offering vials with syringes to ensure patients can continue their treatment without interruption.
We also recognize that your experience with our customer service was not acceptable. We are addressing these issues internally to improve response times and ensure that patients can reach us more easily.
We truly value your patience and trust, and we are committed to keeping you updated as soon as we have more information on pen availability.

Oceniono na 3 z 5

Very good, until recently

I have been enjoying Everymeds and everything has run smoothly, until now. Everymeds auto charges the card you have on file every 25 days. When I reached out to them to reschedule my payment to a few days later, they emailed me and told me this: “However, please note that refills are currently on pause due to an update in how the treatment is being provided.

We will contact you with further information within 72 business hours.
If you have any other questions or need assistance, please let us know, we’re here to help!”

That’s incredibly vague and makes me feel like I did something wrong. And 72 business hours, (9 business days) from the time they sent this message is January 8. I run out of my pen doses on the 4th, which means a lapse in treatment while they figure out what’s going on and even if I’m still eligible.

I’m looking elsewhere for my tirzepatide, unfortunately. Everymeds has been good to me, but the vagueness and having to wait that long for them to figure things out just don’t sit well with me, and that’s truly concerning.

23 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

Dear Curtis,
Thank you for sharing your experience and for being a valued patient with EveryMeds. We’re glad to hear that things have run smoothly for you until now, and we sincerely apologize for the frustration caused by the recent pause in refills and the communication you received.The pause is due to an update in how treatment is being provided, and we understand that the message you received may have felt vague. Please know this is not a reflection on you or your eligibility—it is a temporary adjustment while we work with our suppliers and clinical team to ensure the safest and most reliable treatment process. We recognize that the timing is difficult, especially with your doses running out before the stated follow up window. We are actively working to shorten this timeframe and will provide clearer updates as soon as possible. Our goal is to minimize any lapse in treatment and to keep patients informed with transparent communication. We truly appreciate your patience and trust, and we are committed to resolving this quickly. Your feedback helps us improve, and we will continue to keep you updated as soon as new information is available.

Oceniono na 3 z 5

I'm making my rating on the intake…

I'm adding this to my review it's been a week and I have nit received my order and getting no answers on the phone or email. If someone doesn't respond to me by phone with tracking information I'm calling my credit card company and reversing the charges. This is no acceptable.
I see why the intake was so easy now. I got a message saying the order was expedited. It's evident that didn't happen.
I'm making my rating on the intake process. I haven't received the medicine yet but the process was smooth sailing. Amy and Tyler were great and we even had a pleasant side conversation. I can't wait to go to Florida to see them in person.

19 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

Thank you so much for sharing your experience, Lennette! We’re delighted to hear the intake process felt smooth and that Amy and Tyler made such a positive impression. It’s wonderful that you even enjoyed a pleasant side conversation with them. We’ll make sure your kind words reach them, and we look forward to welcoming you in Florida soon.

Oceniono na 5 z 5

Good customer service

I’ve had very nice encounters with the phone representatives. Today I spoke with Tyler and she was very helpful. The online system to reorder was causing me issues but she escalated my reorder and helped me.

18 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

Thank you for sharing your experience, Wendy! We’re so glad to hear that your interactions with our phone representatives have been positive. It’s wonderful that Tyler was able to assist you today and quickly escalate your reorder when the online system gave you trouble. We’ll be sure to recognize her for the excellent support she provided.

Oceniono na 1 z 5

Everymeds is a scam…

I canceled my subscription with a representative named Sarah on December 1st. She assured me the cancelation would be processed prior to the next billing. On December 10th, I was charged $379.00 for a medication refill I did not request. I called customer support and was told my order would be canceled and my funds refunded. On December 11th, I received notification that the meds I didn't order were being shipped. I requested they cancel the order via the link that was sent with the notification email. As of December 15th, my membership has not been canceled, my refund has not been processed and I had to file a dispute with my bank, cancel my card, and reach out again to their customer service. I received the medication shipment today and have asked what they would like me to do with it. I have not received a response but will update my review if any of this resolves.

1 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

Hi Shawn, thank you for sharing these details with us. We are currently reviewing the information you’ve provided regarding your cancellation, billing, and shipment. We understand the frustration this has caused and will update you shortly with next steps, including guidance on the medication you received.

Oceniono na 5 z 5

I’ve lost 8 pounds in two weeks!

I’ve lost 8 pounds in two weeks!! Everymeds provided prompt medical review and delivery. I think the addition of B12 really helps. Highly recommended!!

15 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

Hi Lavon, that’s amazing progress — congratulations on losing 8 pounds in two weeks! We’re so glad the prompt medical review and delivery helped, and it’s great to hear the addition of B12 is making a difference. Highly recommended feedback, thank you for sharing!

Oceniono na 4 z 5

I was very pleased with the whole process!

I was very pleased with the whole process and my results. The sale price got me started, but when I realized that it would not stay at that price. It was more cost effective for me to use a company near and a lot cheaper!

1 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

Thank you, Lynese, for sharing your experience with us. We’re delighted to hear that you were pleased with the process and your results. While we understand that pricing played a role in your decision, we truly value the opportunity we had to serve you and are glad you started your journey with us. Your feedback helps us continue improving, and we wish you the very best moving forward.

Oceniono na 1 z 5

I was having serious side effects with…

I was having serious side effects with sulfur burps and vomiting. I tried all day long to find a medical chat person. I could not find a medical chat tab and the people that were answering the phone and the messages were giving me the runaround. I can’t believe there is not someone on staff who t is a medical professional that can answer my questions. There are a lot of companies out there that will give you a Zoom meeting with a registered nurse who is also available for any questions. You may have at future time. Find a company that offers that. Every Meds doesn’t seem like a legitimate company.

10 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

Hi Mary, we sincerely apologize for the inconvenience and frustration you’ve experienced. Your queries are being reviewed with urgency, and we’ll provide you with a detailed response soon. Thank you for bringing this to our attention — we take your concerns seriously and will be in touch shortly.

Oceniono na 5 z 5

Ashley was great

Ashley was great! She answered all my questions and provided extra info that I wasn't thinking about!

8 grudnia 2025
Opinia niezależna
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Odpowiedź od Everymeds

Hi Aisha, thank you for sharing your experience! We’re so glad to hear that Ashley was able to answer all your questions and even provide extra information you hadn’t considered. We’ll be sure to recognize her for the excellent support she provided. We truly appreciate your feedback and your trust in us.

Oceniono na 4 z 5

Hello I had a customer service issue…

Hello I had a customer service issue with my pen. It took a minute but they came through and I'm extremely satisfied.

10 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

Hi Robin, thank you for sharing your experience! We’re glad to hear your issue was resolved and that you’re extremely satisfied with the outcome. Your feedback means a lot to us, and we appreciate your patience while we worked through it.

Oceniono na 5 z 5

Sara is the BEST

Had a few issues - prescription didn’t get approved, and information on my account on the portal was incorrect. Sara was fantastic!! Quickly sent me a link to resubmit for my refill prescription which was approved in seconds. Sara even took the time to follow up a few days later once IT fixed my portal account to make sure I had access to everything. I have had a great experience with both the meds, and the company itself!

4 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

Thank you for sharing your experience with us! While I’m sorry to hear about the initial issues with your prescription approval and portal information, I’m delighted that Sara was able to step in so quickly and provide such excellent support. It’s wonderful to know she not only resolved your prescription in seconds but also followed up to ensure your portal access was fully restored. We’re thrilled that you’ve had a positive experience with both your medication and our company, and we’ll be sure to recognize Sara for her outstanding service.

Oceniono na 5 z 5

Very professional

5 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

Thank you so much for your kind words! We’re glad to hear you found the support very professional. Your feedback means a lot and motivates us to keep delivering the same high standard of service.

Oceniono na 5 z 5

Had an issue with how to inject using…

Had an issue with how to inject using the pen and was given to someone else to confirm I was using the pen correctly. She was very nice and kept reassuring me.

4 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

Thank you so much for sharing your feedback, Rosie. We're glad to hear that the team was able to assist you with the injection pen and confirm you were using it correctly.
I hope everything is going smoothly with your treatment now. If you have any further questions about the pen or need additional guidance, please don't hesitate to reach out!

Oceniono na 5 z 5

Very helpful & courteous while helping…

Very helpful & courteous while helping me find out about my order. Thanks Ashley

4 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

That's wonderful to hear, Kim!

I've passed on your kind words to Ashley and the entire team. We are delighted that she was able to provide you with a helpful and courteous experience while assisting with your order.

Thank you for taking the time to share your feedback—it truly means a lot to us!

Oceniono na 1 z 5

Delay after delay on shipping. "Escelation" after "Escelation"

I subscribed on 11/7, but did not have proof of a previous prescription, which is fine. On 11/10, I submitted my proof and they accepted it and approved my first dose for tirzipitide. Great. Friday rolls around, didn't receive my meds. Odd. Call Monday, "this is odd, I will escalate the issue." Friday, no meds. Monday, call again, "this is highly unusual, I will escalate the issue." Friday, no meds again. Monday, call again, "I will escalate the escelation". It is now 12/1, still no meds and they have taken a payment from me for the second month's subscription. To say that I am displeased would be a severe understatement. I was just told that I should hear back from them in 24-48 hours, but I am not banking on that. If I don't have a tracking number by Wednesday morning, I will be contacting my bank and doing a charge back on both transactions and contacting the BBB. I have remained very patent and polite despite my frustrations so I have no idea why there is a lack of any action.

1 grudnia 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

Dear Christopher Cast,

Please accept our sincere apologies for the repeated delays and the frustration this has caused you. We understand how important it is for you to receive your medication on time, and we regret that your experience has not reflected the level of service you deserve.

We want to assure you that your requests have now been granted. Thank you for your patience and professionalism throughout this process.

Oceniono na 5 z 5

Sara

Sara, and the whole team at Everymeds has been wonderful and so easy to work with!

28 listopada 2025
Opinia niezależna
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Odpowiedź od Everymeds

We work hard to ensure every customer has a great experience, and your feedback is a wonderful affirmation of our efforts.

Oceniono na 1 z 5

Good luck canceling

Update: received an update on my refill that I did not request!! Last month I talked to countles people and emailed and messaged to confirm cancellation. Horrible!

I changed my address online, which was confirmed via email, yet still was delivered to the wrong address
After that, I cancelled my subscription, received email confirmation. Low and behold I have 2 charges on my credit card for an item I did not renew and had already cancelled. Called 2 more times to cancel, yet received shipment notice to the OLD address from FedEx that same day. Trashcan of a company.

24 listopada 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

We are committed to making this right. To investigate and resolve this matter for you personally, please provide us with your information, alternatively contact us directly at support@everymeds.com or call 833-831-0197

Oceniono na 5 z 5

Everymeds representation and product features

The representative Sara was very informative and answered all my questions regarding the medication and changing from one company to another. I like the fact that this company offers an affordable pen option that most companies I've researched do not.

26 listopada 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

We work hard to ensure every customer has a great experience, and your feedback is a wonderful affirmation of our efforts.

Oceniono na 1 z 5

I canceled after one month due to the…

I canceled after one month due to the cost. However, a week later, my account was charged anyway. When I called, I was told there was a "glitch" in their system, and the payment was reversed. The next day, the payment was taken out again. I DO NOT recommend this company!! Use someone else!!

In response to your response.....I DID email AND call. Yet the money is still gone from my account!

Update.....I now have 2 pending charges from Everymeds, after canceling twice, via email and phone!!

23 listopada 2025
Opinia niezależna
Logo Everymeds

Odpowiedź od Everymeds

We are committed to making this right. To investigate and resolve this matter for you personally, please contact us directly at support@everymeds.com or call 833-831-0197

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