Dringend abzuraten!!!
Dringend abzuraten!!!
Die Qualität ist absolut minderwertig auf Temu Niveau nur für viel mehr Geld. Die Lieferung kommt aus China , der Händler reagiert nicht als ich geschrieben habe damit die leggings schlechte Qualität haben und ich meine Bestellung wiederrufen will. Die Kosten für den Rückversand müsste man selbst übernehmen steht auf ihrer Webseite das steht in gar keinen Verhältnis zu dem Preis der Leggings. Also lieber Finger weg. Die Leggings kann man leider nur in den Müll werfen.
Odpowiedź od EVEPEACH
Hello Anne-Marie,
we are sorry that your experience with your order did not meet your expectations.
However, we would like to clarify that we already approved an 80% refund as a gesture of goodwill while also allowing you to keep the product - despite the order already being delivered.
In addition, we informed you multiple times that Klarna refunds can require up to 24 hours to process on their side. Our support team replied to your emails as well as your Instagram messages and explained the situation clearly.
We understand your frustration, but public claims such as “scam” or “fraud” do not reflect the actual situation or the resolution that was offered to you.
We also noticed that your Trustpilot profile contains numerous negative reviews directed at different online stores, which suggests this review may not be entirely objective.
EVEPEACH works with international fulfillment partners, as many modern fashion and activewear brands do. Thousands of customers are happy with our products and service, and we always try to resolve issues fairly and professionally.
That said, we respect that personal expectations and preferences can differ.
We wish you all the best.
