Called the Eurocamp team on a couple of occasions, in relation to a propsed booking. I found them to be helpful, friendly and informative.
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Zobacz, co mówią recenzenci
Pra' Delle Torri - What a Wonderful Eurocamp team on this site, fantastic site. Highly recommended, would love to go back again . Thank you Amber, Davide and Jereon for the courteous warm welcome and... Zobacz więcej
As always an amazing stay, clean, great facilities and space. Eurocamp cork amazing to deal with. Bring back the €99 holding deposit for next year. Can’t wait to rebook. More evening entertainment wou... Zobacz więcej
Our cabin was extremely cold we went at the start of may so it was not hot. We all came back with chest infections because the weather wasn’t great and the cabin was cold. The onsite food was terrible... Zobacz więcej
Informacje dotyczące firmy
- Organizator turystyki
- Camping
- Obsługa noclegów
- Dom letniskowy
- Zakwaterowanie przyjazne zwierzętom
- Zakwaterowanie z wyżywieniem we własnym zakresie
Napisane przez firmę
We’re Eurocamp - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Eurocamp: we’ve more possibilities than you ever thought possible.
Dane kontaktowe
80 South Mall, T12 ACR7, Cork, Irlandia
- 021 425 2300
- customerservices@eurocamp.ie
- eurocamp.ie
4,6
Doskonała
803 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Eurocamp
Hello Barbara,
Thank you for your feedback.
We are very pleased to hear that you had an excellent experience and found the process to be so straightforward. We aim to make everything as smooth as possible for our guests, so it is great to know we succeeded in this instance.
We look forward to seeing you at La Croix du Vieux Pont in July and thank you for booking with us.
Kindest regards,
Your Eurocamp Team
Customer service when you are booking…
Customer service when you are booking with Eurocamp is always very good when you are on the holiday the reps aren't always available to help if there is a problem. I will say that i found it hard this when i was ringing to get talking to an agent but they always phoned back.
24 marca 2026
Odpowiedź od Eurocamp
Hello Amy,
Thank you so much for your review.
We are pleased to hear that you found the booking process seamless and easy to follow. We aim to make planning your getaway as stress-free as possible, so it is great to know we hit the mark for you.
We hope you are looking forward to your upcoming holiday to Le Vieux Port and can't wait to see you there.
Kindest regards,
Your Eurocamp Team
Booking via the website is very good.
Booking via the website is very good.
Easy to operate and comprehensive information on your booking.
Any updates are immediately recorded and reported back to you instantly.
Clear information on all relevant aspects of the booking. No need to contact the staff.
20 marca 2026
Speaking to an actual human who…
Speaking to an actual human who explained all my queries
13 marca 2026
I found the team so helpful and very…
I found the team so helpful and very fast at relying to email
13 marca 2026
The booking process was good & the…
The booking process was good & the after service has been great
15 marca 2026
Eurocamp are just the experts when it…
Eurocamp are just the experts when it comes to this specific type of family holiday.....easy website to navigate,obvious pricing structure so no surprises...and speedy checkout procedure!! Probably our 15th year with them!
17 marca 2026
Great to deal with.
I have been dealing with Eurocamp for many years and have found the staff to be really professional, courteous and extremely helpful if any problem arose. I believe Eurocamp is very trustworthy.
5 marca 2026
Great service
Easy to book with loads of holiday options and everything explained in detail.
5 marca 2026
Website is easy to use
Website is easy to use. Total price is calculated & then a nice little unexpected discount was applied at the end. Very straightforward booking system. I used to use another company but had a really bad experience with the on a campsite so I switched to eurocamp a few years ago & I can’t fault them.
4 marca 2026
Great family holiday provider
Easy booking, discovered a mistake on my behalf and send an email, sorted for me the following day. Great service and not my first outing with Eurochamp, love the parks 👍
1 marca 2026
Negligent unprofessional campsite
We booked through Eurocamp and stayed at Camping Le Ruisseau in Bidart. During our stay the campsite’s maintenance team damaged our rental car and accepted responsibility in writing. Nearly three years later the issue is still unresolved despite repeated attempts to contact the campsite. We feel completely let down and extremely disappointed. How can a business operate in such a negligent unprofessional way.
8 marca 2026
Opinia niezależna
Odpowiedź od Eurocamp
Hello Mary,
We are incredibly sorry to hear about this ongoing frustration. It is completely understandable that you feel let down; three years is a very long time to wait for a resolution, especially when responsibility was accepted at the time by Le Ruisseau's own maintenance team.
We are so sorry that this experience has affected what should have been a lovely holiday for you.
Kindest regards,
Your Eurocamp Team
We've fully paid for our accommodation…
We've fully paid for our accommodation a few weeks ago, only to be advised yesterday that it's no longer available? How can you sell accommodation that doesn't exist??? Poor experience before we even get there. We received a small refund, but it doesn't help our disappointment.
4 marca 2026
Odpowiedź od Eurocamp
Hello,
We are sincerely sorry for the disappointment and frustration caused by this change. We know how much planning goes into a family holiday and how unsettling it is when your chosen accommodation becomes unavailable after your booking is confirmed.
While we always aim for a seamless experience, rare and unforeseen circumstances occasionally mean we have to make adjustments. That said, we are confident you will have an incredible time at Union Lido Mare, it is a truly fantastic parc with so much to offer you and your family.
Kindest regards,
Your Eurocamp Team
Very efficient booking and payment
Very efficient booking and payment. The campsite was lovely, the cabin was clean but pretty cramped for a 'bigger' one!
17 maja 2025
Odpowiedź od Eurocamp
Hello Aisling,
It is wonderful to hear that your booking and payment went so smoothly and that you enjoyed the overall atmosphere of the parc. We are also pleased to know the accommodation met your standards for cleanliness, our teams work hard to get that right.
We really appreciate your honest feedback regarding the space. We know that when you book a "bigger" model, you’re looking for that extra bit of room to breathe, so it’s helpful to know it felt a little cramped for your group. We’re always looking at how we describe our different ranges to ensure our guests have the best fit for their needs.
We look forward to welcoming you and your family to La Chapelle in September and can't wait to see you there.
Kindest regards,
Your Eurocamp Team
Doświadczenie Trustpilot
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