Called the Eurocamp team on a couple of occasions, in relation to a propsed booking. I found them to be helpful, friendly and informative.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Pra' Delle Torri - What a Wonderful Eurocamp team on this site, fantastic site. Highly recommended, would love to go back again . Thank you Amber, Davide and Jereon for the courteous warm welcome and... Zobacz więcej
As always an amazing stay, clean, great facilities and space. Eurocamp cork amazing to deal with. Bring back the €99 holding deposit for next year. Can’t wait to rebook. More evening entertainment wou... Zobacz więcej
Our cabin was extremely cold we went at the start of may so it was not hot. We all came back with chest infections because the weather wasn’t great and the cabin was cold. The onsite food was terrible... Zobacz więcej
Informacje dotyczące firmy
- Organizator turystyki
- Camping
- Obsługa noclegów
- Dom letniskowy
- Zakwaterowanie przyjazne zwierzętom
- Zakwaterowanie z wyżywieniem we własnym zakresie
Napisane przez firmę
We’re Eurocamp - Europe’s best-loved provider of carefree outdoor holidays. We’re all about freedom, fun and flexible holidays built around what you want out of your summer. That means easy days, full of entertainment at any one of our 180-plus parcs scattered from France to Croatia, via Italy and Spain. With on-parc pools, spas, free kids clubs, and evening fun from dining to dancing, whatever you want is right on your doorstep. And, talking of doorsteps, ours lead to comfortable, spacious modern holiday homes, with decking and outside space to stretch out in. Reconnect with Eurocamp: we’ve more possibilities than you ever thought possible.
Dane kontaktowe
80 South Mall, T12 ACR7, Cork, Irlandia
- 021 425 2300
- customerservices@eurocamp.ie
- eurocamp.ie
4,6
Doskonała
803 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Simple and efficient booking process
Simple and efficient booking process. Comprehensive information provided in a timely manner.
31 marca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
We consider it to be very ‘penny…
We consider it to be very ‘penny pinching’ for the company to charge €60 to allow families have neighbouring cabins PARTICULARLY when we have made 3 relatively expensive bookings! ONE overall charge of €60 might be considered understandable (although still ‘mean’ in the circumstances) but to be asked to pay three times for essentially the one service and an arrangement that facilitates good management of the park as a whole leaves a bad taste!
31 marca 2026
Odpowiedź od Eurocamp
Hello,
Thank you for sharing your feedback with us regarding the neighbouring accommodation charges.
We understand your perspective regarding the cost, particularly given that you have made three separate bookings with us. We would like to clarify that we apply a charge for specific location requests because, in order to guarantee that families are placed directly next to one another, we often have to leave surrounding nights unsold to ensure that those specific units remain vacant for your arrival date.
While we appreciate your feeling that a single charge should suffice, the fee is applied to each individual booking to cover the logistical requirements and the potential loss of availability for each unit involved.
We value your loyalty and hope that, despite this disappointment, you and your family have a wonderful time enjoying Atlantic Club Montalivet together. We look forward to seeing you there.
Kindest regards,
Your Eurocamp Team
Had to make a few phone calls regarding…
Had to make a few phone calls regarding booking accommodation. Each time I called their customer service agents were absolutely fantastic, so helpful and professional on the phone. I hope our accommodation on arrival is as good.
6 kwietnia 2026
Easy company to deal with
28 marca 2026
Helpful support team
Beth had helped me out with a booking which wasn't serviceable from the website
31 marca 2026
Odpowiedź od Eurocamp
Hello John,
Thank you for sharing your feedback. Please accept our apologies for the concern caused by this recent security incident.
We take our responsibilities under the General Data Protection Regulation (GDPR) with the utmost seriousness and have endeavored to be transparent by communicating the details of this breach to all affected customers. We continue to work alongside cybersecurity specialists to ensure our systems remain robust.
Further information regarding this matter and our response can be found on our website. We appreciate your patience as we work to maintain the high standards of data security that our customers expect.
We look forward to seeing you very soon.
Kindest regards,
Your Eurocamp Team
eurocamp customer service
i spoke to Alexandra ( i think ) and Daniella on 1st April - they were both great very helpful solved my issue in timley manner , rang me back when they said they would , it was a great customer service experience
1 kwietnia 2026
Customer service staff are always…
The customer service staff are always very polite, accommodating, helpful and friendly
25 marca 2026
Staff in Cork great to deal with
Staff in Cork great to deal with. Always happy to ring them and book my holiday
30 marca 2026
Odpowiedź od Eurocamp
Hello,
Thank you for sharing your feedback. Please accept our apologies for the concern caused by this recent security incident.
We have endeavored to be entirely transparent by communicating the details of this breach to all affected customers as quickly as possible. We take the security of your information with the utmost seriousness and continue to work alongside cybersecurity specialists to ensure our systems remain robust and protected.
We appreciate your patience as we manage this matter and work to maintain the high standards of security that our customers expect.
We hope you can continue to look forward to your holiday with us and look forward to seeing you soon.
Kindest regards,
Your Eurocamp Team
Odpowiedź od Eurocamp
Hello Robert,
Thank you so much for your fantastic review.
We are absolutely thrilled to hear that you enjoyed using our website and had such a wonderful experience with our customer team. We take great pride in being there for our guests, so it is brilliant to know you found their support so helpful.
We hope you are looking forward to your upcoming holiday to Cala Canyelles and have an amazing time exploring everything the parc has to offer.
Kind regards,
Your Eurocamp Team
Booking a Camping Site in France
Donald was a delight to deal with & my reservation was completed quickly & efficiently! His French prononciation was commendable too!
30 marca 2026
Odpowiedź od Eurocamp
Hello,
We are so pleased to hear that Donald was a delight to deal with and that he handled your reservation so efficiently. We will be sure to pass on your kind words to him, he will be especially happy to hear your compliment regarding his French pronunciation!
We hope you are all had a fantastic holiday with us and look forward to welcoming you back with us very soon.
Kindest regards,
Your Eurocamp Team.
Great support staff on phone
Great support staff on phone, always helpful, competent and efficient. The reason I always book with them.
30 marca 2026
Odpowiedź od Eurocamp
Hello Linda,
We are so pleased to hear that our team has consistently provided you with helpful and efficient service. It is wonderful to know that their competence is the reason you continue to book with us, we truly value your loyalty and appreciate your lovely comments.
We hope you are looking forward to your upcoming holiday to Bella Italia and have a fantastic time when you go. It is an amazing parc in a beautiful area and we are sure you will all have a super time.
Kindest regards,
Your Eurocamp Team
Quick and helpful response when we…
Quick and helpful response when we called for assistance
9 marca 2026
Odpowiedź od Eurocamp
Hello,
Thank you for your time in writing this review.
We are glad to hear that you received a prompt and helpful response. It is important to us that you feel supported, and we are pleased our team could get everything resolved for you quickly.
We hope you are looking forward to your upcoming holiday and have a wonderful time on your holiday to La Masseria.
Kindest regards,
Your Eurocamp Team
Experience of the website was good the…
Experience of the website was good the filters were helpful in cutting down the amount that suited us . Only down side ia every time i clicked out of a campsite to view another one i would have to re enter thw filters again so took alot of time
30 marca 2026
Great booking experience.
Great search/filter options, easy to use to get results that match my requirements. Easy booking process, with helpful support.
Overall, great booking experience.
17 marca 2026
Odpowiedź od Eurocamp
Hello Andrii,
We're happy to hear that our search filter options and booking process made it easy to find what you needed. We appreciate your positive feedback regarding our support and your overall booking experience. Thanks for sharing this with us!
We look forward to welcoming you at Le Vieux Port very soon.
Kindest regards,
Your Eurocamp Team
The website wasn’t working
The website wasn’t working. When putting eircode in, this caused it to go back a page. Equally, when on the final page the confirmation button was “greyed” out, and payment couldn’t be made.
However.. the phone line was superb and sorted everything out.
28 marca 2026
Odpowiedź od Eurocamp
Hello Ian,
Thank you for taking the time to share your experience with us. We're really sorry to hear about the difficulties you faced during the booking process. We totally understand that technology can be a bit tricky to navigate sometimes and we apologise for any inconvenience caused. However, we are very pleased that our friendly advisors were on hand to help you with your booking.
Please rest assured that your comments have been passed on to the relevant team for review. We appreciate you taking the time to provide us with this important feedback.
We look forward to welcoming you and your family to Sanguli and we can't wait to see you there.
Kindest regards,
Your Eurocamp Team
Odpowiedź od Eurocamp
Hello Dorothy,
We are glad to hear that you found our online booking process easy to use and that you were happy with our customer service. We aim to make every part of your experience as straightforward as possible.
Thank you for choosing to book with us. We hope your getaway to La Pinede is everything you’re hoping for and more! We look forward to seeing you there.
Kindest regards,
Your Eurocamp Team
Great customer support
24 marca 2026
Odpowiedź od Eurocamp
Hello Len,
Thank you for your review.
We are pleased to hear that you had a positive experience with our customer advisor team. Providing clear and helpful assistance is a top priority for us, so it is great to know we were able to help.
We hope you are looking forward to your upcoming holiday to Le Domaine du Clarys and have a fantastic time when you get there!
Kindest regards,
Your Eurocamp Team
Great service.
18 marca 2026
Odpowiedź od Eurocamp
Hello,
Thank you for your kind words.
We are pleased to hear that you were happy with the service you received. We always strive to provide a high standard of support for our guests, so it is great to know we met your expectations.
Kindest regards,
Your Eurocamp Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.