Rose not intact (middle is falling out) & looks wilted already. This was supposed to be a Xmas present. EP have not responded to email & customer service telephone is a joke. On hold for over 10 mins... Zobacz więcej
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Zobacz, co mówią recenzenci
My Mrs B absolutely loves your rose and she's going to treasure it for ever but she's scared to open the lid to smell it as she thinks it'll die so can you re assure her please. But again a beutifull... Zobacz więcej
Reakcja na opinię
From order to delivery, well within 48 hours. Items were wrapped in bubble wrap and were extremely well protected. What an amazing sight when I saw the roses, such a beautiful vibrant colour. Serious... Zobacz więcej
Reakcja na opinię
I bought 12 plum coloured roses for my mum for Mother’s Day. To say we were beyond delighted is an understatement. They were, and are, stunningly beautiful. The fragrance of the roses hit the... Zobacz więcej
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Napisane przez firmę
Eternal Petals® flowers are REAL ROSES that can LAST FOR A YEAR AND MORE. No water required! 100% natural! Free UK delivery! The roses are cut when they have perfectly bloomed, and when treated with a new cutting-edge method, their look, feel and smell...
Dane kontaktowe
London, Zjednoczone Królestwo
- +44 20 3787 4644
- support@eternalpetals.com
- eternalpetals.com
4,0
Dobra
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The order was wrong
The order was wrong. I emailed twice and got no response. This was my third order with you and very disappointing this time.
16 lipca 2025
Hi it looked nice apart from the rose…
Hi it looked nice apart from the rose seems to have come of the base in transport. I thought this was normal but now the rose is opening up and falling apart slowly
11 lipca 2025
was really pleased with my purchase…
I was really pleased with my purchase it was a present for my wife fie our wedding anniversary she was so pleased with her rose it made a special day even better
26 czerwca 2025
Bought for friend who had lost her dog
Bought for friend who had lost her dog, shewasso overwhelmed with the quality and she said it helped her heart heal a little. She said she will be looking into using Eternal Petals herself
16 czerwca 2025
Beautiful flowers in heart design
Great delivery times, the product is exactly as described and even has a lovely smell to the roses.
11 czerwca 2025
I bought my mum a white rose
I bought my mum a white rose, it is stunning & beautiful xx
6 czerwca 2025
Opinia niezależna
POOR SERVICE
Read your emails then you could get your orders correct POOR CUSTOMER SERVICE AND YOU WAS JUST NOT INTERESTED IN SORTING THE PROBLEM
23 maja 2025
Great little rose
Great little rose, my misses loved it, it was delivered fast with tracking available
23 maja 2025
Don’t read there emails so order sent…
Don’t read there emails so order sent out wrong and they wasn’t interested in resolving the problem spend your money elsewhere
28 maja 2025
Opinia niezależna
Marvellous unique gift for any ladybought the multi- coloured…
Bought this special multi- coloured rose for my granddaughter as special reminder of the day she received her first White Cost as a PA. Have bought many over the past few years. Delivered beautifully in a dark blue box with matching ribbon. Well worth the price.
5 marca 2025
Solo Black Rose
I wanted a Solo Black Rose for my daughter's 21st Birthday but they were out of stock. I contacted you through live chat and you were able to make one up for me although I was advised that the Rose would be a little smaller than usual.
It was perfect and my daughter loves it. Thank you.
28 lutego 2025
Absolutely gorgeous my mother inlaw…
Absolutely gorgeous my mother inlaw loves it. Thank you x x
5 marca 2025
Not impressed unfortunately
Not impressed unfortunately. The case is plastic I thought it was glass. It looked cheap. Sorry but that’s my opinion. I felt I couldn’t give it as a present.
5 marca 2025
Excellent Value and Service.
Seriously Made Someone's Day.
Now On Show And In Pride Of Place
10 lutego 2025
Opinia niezależna
I bought my girlfriend the rainbow rose…
I bought my girlfriend the rainbow rose for Valentines and it was a rip roaring success. She loves flowers and loves rainbows so this was perfect and will last a lot longer than fresh flowers. I will be purchasing again in the future
14 lutego 2025
Opinia niezależna
Midnight blue single rose 💙
Lovely product.smaller than i thought but the presentation in the little box and the flower is stunning!so im more than happy with my purchase!thank you x
31 stycznia 2025
Odpowiedź od Eternal Petals
Dear Jacqueline,
Thank you for your wonderful review! 💙 We’re so glad you loved the midnight blue single rose and its presentation. Your kind words mean a lot to us! If there's anything we can do for you in the future, we'd love to help.
Enjoy your beautiful rose, and thanks again for choosing Eternal Petals! ✨🌹
Best regards,
EP Team
Perfect gift for this time of year
Perfect gift for this time of year. Bought one before and it's still as good looking from when I bought it back in the day. Thanks.
31 stycznia 2025
Odpowiedź od Eternal Petals
Dear Scott,
Thank you for your fantastic review! 🌹 We're thrilled to hear that your previous purchase still looks just as stunning and that you found our roses to be the perfect gift for this time of year.
We truly appreciate your support and look forward to serving you again in the future! 😊
Best regards,
EP Team
Rose
Great service quick delivery fantastic rose my friend had just lost her dog so the rainbow rose was perfect such a lovely idea thank you so much for making a very sad time bearable
22 stycznia 2025
Opinia niezależna
Odpowiedź od Eternal Petals
Dear Sue,
Thank you for your heartfelt review. 💛🌈 We’re truly sorry for your friend’s loss, but we’re so glad the rainbow rose could bring a little comfort during such a difficult time. Moments like these remind us why we do what we do.
We appreciate your kind words and support. If there's anything else we can do for you, please don’t hesitate to reach out.
Best wishes,
Eternal Petals
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