Everything about my experience with ERG has been positive. From the sales discussions with the rep, to the more involved conversation with the surveyor, and then the hugely efficient fitting by Neil.... Zobacz więcej
Reakcja na opinię
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Everything about my experience with ERG has been positive. From the sales discussions with the rep, to the more involved conversation with the surveyor, and then the hugely efficient fitting by Neil.... Zobacz więcej
Reakcja na opinię
Visited promptly by salesman, who was polite, took measurements and assured a response. Visited the showroom, but polite staff there could not get in touch with the salesman or other sales staff. Phon... Zobacz więcej
Reakcja na opinię
Jody and Dillon helped remove fittings in my conservatory before the job started. The men were all very pleasant and did a really good job and went above and beyond what they needed to do to help me.... Zobacz więcej
Reakcja na opinię
Outstanding Quality, Service and Value: This is the second time I've used ERG Scotland. The whole process from initial contact, through a visit by the sales person, visit by the surveyor and fitting w... Zobacz więcej
Reakcja na opinię
ERG Scotland, a local family business, began life in Invergordon in 1974 as Easter Ross Glass. Since then, over more than 40 successful years, ERG have gone from strength to strength, adding further products and services to their range. Now the company have one of the widest ranges of windows, doors, conservatories, orangeries and secondary glazing in the Highlands and Moray. ERG delivers the very highest quality products, workmanship and service; every year, our customers return and recommend their services to their friends and family, so that over 80% of our work originates from recommendations. We travel across the Highlands and Moray, helping to bring the outside in, with some amazing views afforded from the conservatories and windows they install. For a better, brighter home.
Unit 19 Clayton Court, IV18 0SB, Invergordon, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
from phoning customer service about a replacement conservatory to sales team, surveyors, fitting team and the cleaner, everyone has been super helpful, listening to my requirements. Everyone turned up at the specified time - apart from the fitters, who I was expecting after 11am, and they were here at 8am. That is not a complaint it was brilliant service. Have used ERG before, I will use them again, and will recommend them to anyone who asks - without crossing my palms with silver!

Odpowiedź od ERG
New doors fitted by ERG. All representatives (including Neil, the fitter) were professional and good to deal with. Very pleased with the work

Odpowiedź od ERG
All representatives of the company were great to deal with, from the initial quotation to the installation. Office staff also polite and helpful.
The work was completed efficiently and cleanly.
We will definitely go back to ERG Scotland for future quotes for additional work.

Odpowiedź od ERG
I have been a customer for about 20 years- and I
keep going back because the service is excellent.
my latest job was a new back door, it was fitted
w
ith no fuss, no mess, and to my specifications
I have been a customer for about 20 years.
I keep going back! My latest job was a new back door, it was fitted perfectly, with no fuss and no
mess, and to my specifications.
I would use their services again.
.

Odpowiedź od ERG
Professional throughout, great quality doors. Kept informed at every stage of the order and installation.

Odpowiedź od ERG
Quick Install and ahead of time.
The fitter turned up ahead of time, decided not to come through the house with dirty shoes on and cleaned up after a quick install of the new door. All good.

Odpowiedź od ERG
Excellent customer service and good value. Fitting of windows was done quickly and the fitters were respectful of my property.

Odpowiedź od ERG
Great windows. Joiners arrived promptly, worked hard and did an excellent job.

Odpowiedź od ERG
In January, we had ERG replace a widow with sliding patio door. The standard of workmanship was excellent and we must particularly commend both Ian and Donny on their conscientiousness to the work. Very pleased with both the work and standard of finish.

Odpowiedź od ERG
Prompt service with accurate timescales given on when work would be carried out. Excellent product, pleasant and efficient staff. Quality workmanship.

Odpowiedź od ERG
I recently had 3 new windows installed by ERG, and have been really pleased with the entire process. The installation was carried with minimal disruption and to a very high standard, and customer service has been outstanding throughout. Many thanks to Brian who helped me through the process and provided the quote, and to Donnie who installed the windows - I'm sure the old house presented some difficulties, but the results really are superb.

Odpowiedź od ERG
I would like to take this opportunity to put on record how extremely pleased my husband and I are, not only with the quality of the windows and door but also with the smoothness of the whole process from start to finish. Particularly, I would like to say a big thank you to the superb team who fitted everything - Alan, John and Keiran. They were very professional, friendly, and their workmanship is outstanding! I was prepared to have to do some touch up decorating but there is no need to at all.
Based upon my experience with ERG I would certainly recommend your company.

Odpowiedź od ERG
We recently had composite front and back doors fitted by your company.
Everything was done to a high standard and in a professional manner.
The two workmen were very polite and hard working.
The Forman went through all the details about the doors and gave us tips on keeping them in tip top condition.
ERG gave us a good deal on the doors and even due to a cancellation we had them fitted early.
Follow up to see if everything was done to our satisfaction was excellent.
All in all a very satisfied customer and would not hesitate in recommending them to anyone that needs replacement doors.
Oh and they were cheaper than others that we had estimates from for the same doors.

Odpowiedź od ERG
All members of staff we dealt with were courteous friendly and efficient.
No criticism whatever.

Odpowiedź od ERG
Apart from having to wait several months to have my door fitted I'm delighted with the final product and the customer care. The door fitter drove for 3 hours in snow to fit my door and was here for 8 hours in terrible weather. Remained cheerful throughout!

Odpowiedź od ERG
Sun room build. The service from ERG is second to none from beginning to end. Job was completed on time, the standard of finish and workmanship is excellent. All ERG staff were professional, friendly and helpful. No hesitation in recommending this company.
E MacKintosh

Odpowiedź od ERG
We are delighted with our new aluminium sliding patio windows. The fitters arrived at around 8.30 am and completed both installations by around 1.30pm.
A very professional job, and once completed left everything clean and tidy.
We would recommend this company.

Odpowiedź od ERG
ERG responded quickly to our request for a quote, visited the property within 7 days and installed our windows and doors faster than we expected. The quality of the doors and windows seems excellent. I particular want to commend the installer who was quick, courteous and meticulous. His workmanship upholds the companies reputation for quality. Indeed all the company’s personnel have been a pleasure to deal with.

Odpowiedź od ERG
Our 3rd home improvement from ERG this year, a window and door expertly installed on the agreed date and time. Great communication from the company who sorted the schedule so that the window and door, ordered on separate dates, could be installed together.

Odpowiedź od ERG
I am very pleased with our new door which was fitted by a very pleasant and efficient young man.
It looks smart and has cut out all the draughts.
The man who came previously to measure for the new door was also very efficient, helpful and polite.
An envelope arrived today with the guarantee for 20 years , instructions for maintenance and my receipt.

Odpowiedź od ERG
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