ERG Recenzje 

124
•
Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Everything about my experience with ERG has been positive. From the sales discussions with the rep, to the more involved conversation with the surveyor, and then the hugely efficient fitting by Neil.... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Visited promptly by salesman, who was polite, took measurements and assured a response. Visited the showroom, but polite staff there could not get in touch with the salesman or other sales staff. Phon... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Jody and Dillon helped remove fittings in my conservatory before the job started. The men were all very pleasant and did a really good job and went above and beyond what they needed to do to help me.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Outstanding Quality, Service and Value: This is the second time I've used ERG Scotland. The whole process from initial contact, through a visit by the sales person, visit by the surveyor and fitting w... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Montaż okien
  2. również w kategorii:
  3. Budownictwo konserwatorium
  4. Dostawca drzwi
  5. Dostawca okien
  6. Instalator okien z podwójnym szkłem

Informacje przekazane przez różne źródła zewnętrzne

ERG Scotland, a local family business, began life in Invergordon in 1974 as Easter Ross Glass. Since then, over more than 40 successful years, ERG have gone from strength to strength, adding further products and services to their range. Now the company have one of the widest ranges of windows, doors, conservatories, orangeries and secondary glazing in the Highlands and Moray. ERG delivers the very highest quality products, workmanship and service; every year, our customers return and recommend their services to their friends and family, so that over 80% of our work originates from recommendations. We travel across the Highlands and Moray, helping to bring the outside in, with some amazing views afforded from the conservatories and windows they install. For a better, brighter home.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

124 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(124)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

replacement conservatory

from phoning customer service about a replacement conservatory to sales team, surveyors, fitting team and the cleaner, everyone has been super helpful, listening to my requirements. Everyone turned up at the specified time - apart from the fitters, who I was expecting after 11am, and they were here at 8am. That is not a complaint it was brilliant service. Have used ERG before, I will use them again, and will recommend them to anyone who asks - without crossing my palms with silver!

19 maja 2023
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thankyou so much for your lovely review and recommendation. I will pass your kind words onto our team. Thanks again Sylvia

Oceniono na 5 z 5

New doors fitted by ERG

New doors fitted by ERG. All representatives (including Neil, the fitter) were professional and good to deal with. Very pleased with the work

25 maja 2023
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thanks Iain for the review, your feedback is important to us, I will make sure to pass your review on to our staff.

Oceniono na 5 z 5

replacement window and glazing unit for cat flap

All representatives of the company were great to deal with, from the initial quotation to the installation. Office staff also polite and helpful.
The work was completed efficiently and cleanly.
We will definitely go back to ERG Scotland for future quotes for additional work.

22 maja 2023
Opinia niezależna
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Odpowiedź od ERG

Thankyou Susan for your great review, i will make sure to pass it on to our staff.

Oceniono na 5 z 5

Highly recommended

I have been a customer for about 20 years- and I
keep going back because the service is excellent.
my latest job was a new back door, it was fitted
w
ith no fuss, no mess, and to my specifications

I have been a customer for about 20 years.
I keep going back! My latest job was a new back door, it was fitted perfectly, with no fuss and no
mess, and to my specifications.
I would use their services again.

.

18 kwietnia 2023
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thankyou Ursula for your kind review, your feedback is appreciated, I will pass your comments onto our team who will be delighted to hear them.

Oceniono na 5 z 5

Front and back doors changed out.

Professional throughout, great quality doors. Kept informed at every stage of the order and installation.

28 kwietnia 2023
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thankyou john for your lovely review, our team will be delighted to hear your comments.

Oceniono na 5 z 5

Quick Install and ahead of time.

Quick Install and ahead of time.
The fitter turned up ahead of time, decided not to come through the house with dirty shoes on and cleaned up after a quick install of the new door. All good.

29 marca 2023
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Hello Kieran thank you for your review, your feedback is greatly appreciated I will pass your comments onto our team.

Oceniono na 5 z 5

Excellent customer service and good…

Excellent customer service and good value. Fitting of windows was done quickly and the fitters were respectful of my property.

20 października 2022
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Hello Maxine, Thank you so much for your great review I will pass this on to our team who will be delighted with your feedback.

Oceniono na 5 z 5

Great windows

Great windows. Joiners arrived promptly, worked hard and did an excellent job.

6 lutego 2023
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thankyou Nora, your feedback is important to us. I will pass on your lovely review to our staff.

Oceniono na 5 z 5

Sliding Patio Door

In January, we had ERG replace a widow with sliding patio door. The standard of workmanship was excellent and we must particularly commend both Ian and Donny on their conscientiousness to the work. Very pleased with both the work and standard of finish.

25 stycznia 2023
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thankyou Mr Cooper for your great review, we are happy to hear you are pleased with the work carried out. I will pass on your feedback to our team

Oceniono na 5 z 5

Prompt service with accurate timescales…

Prompt service with accurate timescales given on when work would be carried out. Excellent product, pleasant and efficient staff. Quality workmanship.

11 stycznia 2023
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thankyou for your review, your feedback is important to us, I will pass on your kind words to our team.

Oceniono na 5 z 5

10/10 for Service and Quality

I recently had 3 new windows installed by ERG, and have been really pleased with the entire process. The installation was carried with minimal disruption and to a very high standard, and customer service has been outstanding throughout. Many thanks to Brian who helped me through the process and provided the quote, and to Donnie who installed the windows - I'm sure the old house presented some difficulties, but the results really are superb.

19 stycznia 2023
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thankyou Mr Jones for your kind review, your feedback is appreciated, I will pass your comments onto our team who will be delighted to hear them.

Oceniono na 5 z 5

Would recommend ERG Scotland

I would like to take this opportunity to put on record how extremely pleased my husband and I are, not only with the quality of the windows and door but also with the smoothness of the whole process from start to finish. Particularly, I would like to say a big thank you to the superb team who fitted everything - Alan, John and Keiran. They were very professional, friendly, and their workmanship is outstanding! I was prepared to have to do some touch up decorating but there is no need to at all.

Based upon my experience with ERG I would certainly recommend your company.

18 stycznia 2023
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thankyou Jayne for your lovely review, we are delighted to hear how pleased you are with your new windows and door. I will make sure to pass your review onto our team.

Oceniono na 5 z 5

We recently had composite front and…

We recently had composite front and back doors fitted by your company.
Everything was done to a high standard and in a professional manner.
The two workmen were very polite and hard working.
The Forman went through all the details about the doors and gave us tips on keeping them in tip top condition.
ERG gave us a good deal on the doors and even due to a cancellation we had them fitted early.
Follow up to see if everything was done to our satisfaction was excellent.
All in all a very satisfied customer and would not hesitate in recommending them to anyone that needs replacement doors.
Oh and they were cheaper than others that we had estimates from for the same doors.

18 stycznia 2023
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thankyou Michael for the lovely review! We are delighted you are happy with your experience with us! I will pass your lovely comments onto our team who will be happy to hear them.

Oceniono na 5 z 5

New composite back door

All members of staff we dealt with were courteous friendly and efficient.
No criticism whatever.

16 grudnia 2022
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thankyou Bruce for your kind review.

Oceniono na 5 z 5

Excellent service…

Apart from having to wait several months to have my door fitted I'm delighted with the final product and the customer care. The door fitter drove for 3 hours in snow to fit my door and was here for 8 hours in terrible weather. Remained cheerful throughout!

14 grudnia 2022
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thankyou Karelia for your review, we are happy to hear you are delighted with your new door. Your feedback is greatly appreciated and I will pass your comments onto our team.

Oceniono na 5 z 5

Excellent service

Sun room build. The service from ERG is second to none from beginning to end. Job was completed on time, the standard of finish and workmanship is excellent. All ERG staff were professional, friendly and helpful. No hesitation in recommending this company.

E MacKintosh

14 grudnia 2022
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thankyou for your great review, we are delighted to hear you are happy with your new sun room. I will make sure to pass it onto our team.

Oceniono na 5 z 5

Excellent Job

We are delighted with our new aluminium sliding patio windows. The fitters arrived at around 8.30 am and completed both installations by around 1.30pm.
A very professional job, and once completed left everything clean and tidy.
We would recommend this company.

10 października 2022
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Hello John, Thank you so much for your great review and your recommendation. I will pass this on to our team who will be delighted with your feedback.

Oceniono na 5 z 5

Highly recommended for quality products and installation.

ERG responded quickly to our request for a quote, visited the property within 7 days and installed our windows and doors faster than we expected. The quality of the doors and windows seems excellent. I particular want to commend the installer who was quick, courteous and meticulous. His workmanship upholds the companies reputation for quality. Indeed all the company’s personnel have been a pleasure to deal with.

1 listopada 2022
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Good afternoon, Steve, thank you for your lovely review, we are delighted you are happy with your whole experience. I will make sure to pass your comments onto our team.

Oceniono na 5 z 5

Our 3rd home improvement from ERG this…

Our 3rd home improvement from ERG this year, a window and door expertly installed on the agreed date and time. Great communication from the company who sorted the schedule so that the window and door, ordered on separate dates, could be installed together.

24 października 2022
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Good afternoon, Richard, thank you for your review, your feedback is greatly appreciated I will pass your comments onto our team.

Oceniono na 5 z 5

An excellent service from ERG

I am very pleased with our new door which was fitted by a very pleasant and efficient young man.
It looks smart and has cut out all the draughts.
The man who came previously to measure for the new door was also very efficient, helpful and polite.
An envelope arrived today with the guarantee for 20 years , instructions for maintenance and my receipt.

24 września 2022
Opinia niezależna
Logo ERG

Odpowiedź od ERG

Thank you for your great review, we are delighted you are happy with your new door, I will pass your review on to our staff.

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