The customer service is useless. I bought a hexagon LED light from this company via a third party. The light is supposed to be an LED changeable colour. It only allows me to use the cool white... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent products easy to set up and fun to use. I have installed few strip lights and spot lights for decorative purpose in our children's room and patio created 2 different groups for each area. We... Zobacz więcej
The recent purchase of floodlight & wireless switch was initially a trouble for our electrician but after conversation on phone with their support, everything worked pretty well. Controlling the light... Zobacz więcej
Reakcja na opinię
Hands down, a smart, elegant looking kit I have been reading about for some time.... Convinced I had to have one the order arrived super quick and trackable also attractive price point Quite effe... Zobacz więcej
Informacje dotyczące firmy
- Automatyka domowa
- Dostawca sprzętu elektrycznego
- Hurtownia sprzętu elektrycznego
- Dostawca żarówek
- Hurtownia oświetlenia
- Sklep z artykułami ds bezpieczeństwa
Napisane przez firmę
At Ener-J, we all are passionate about technology, innovations and wholesale business and are working continuously on products that touch everyone’s life. Our goal is helping you save money, save energy and reduce your carbon footprint. With over 8 years’ experience in innovative products such as LED Lighting, solar energy and other carbon reduction products, ENER-J was created to take energy efficiency products to a new dimension, providing the very best in technology and innovative solutions and thereby making this world a better place to live in. Ener-J prides itself on giving honest and reliable advice to help you save money, reduce carbon and develop sustainable sources of energy. With the customer at the centre of everything we do, we find unique products that you really want but maybe never knew existed!
Dane kontaktowe
Zjednoczone Królestwo
- enerjsmart.co.uk
3,7
Średnia
204 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great camera
Great camera, very clear pictures day and night. Great value for money and peace of mind.
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
Slow / difficult to set up
Its been a few months that my cameras are disabled and i still struggle to set them up . Idk whats wrong with them as ive reset them many times/ tried different wifi / remove and add again but nothing came up . Tbh the worst cam ever i had in my shops . Waste the money
10 października 2024
Opinia niezależna
Odpowiedź od Ener-J
Hi,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Door bell volume never worked
Door bell volume never worked, product replaced and advice sought with outcome is that I have to replace it again which incurs more labour and cost
1 listopada 2024
Opinia niezależna
Odpowiedź od Ener-J
Hi,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Automatic switch on.
The fact that the lights switch on after a power cut. This happened while we were on holiday and caused unnecessary expense.
9 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Uses 3 of these cameras on the farm this last 3 years, as…
Uses 3 of these cameras on the farm as calving cameras, and security,live away from farm,wouldn't be without them now
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
Would Highly recommend …
I think these bulbs are absolutely awesome helps to keep me safe at night due to my mobility issues.Delivery was quick and I would 100% highly recommend to anyone
7 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
Purtroppo per quanto possano essere…
Purtroppo per quanto possano essere utili nel loro normale funzionamento hanno qualche pecca... la rilevante é che in caso di Black out non hanno i tempi giusti per riprendere allineamento con la connessione. Inoltre una delle due cam ci ha lasciato e non funziona più 😑
10 lutego 2024
Opinia niezależna
Odpowiedź od Ener-J
Hi,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Odpowiedź od Ener-J
Hi,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
Odpowiedź od Ener-J
Hi,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
The box works well but the app and…
The box works well but the app and setup are not very straightforward. It worked well for 11 months and now I can't connect to it all. Struggling to get any support.
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Really good product
I've got an Ener-J doorbell and I would really recommend really good quality picture. Just as good as any other brand on the market.
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
Its a fantastic device works very promt
Its a fantastic device works very promt
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
The doorbell has stopped working after…
The doorbell has stopped working after 2 months. The 12v supply drops to 4 v when connected to the doorbell and won't turn on. When powered up with a charger and turned on it works but for a short time only.
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Really easy to use on the app and…
Really easy to use on the app and brightens up the room brilliantly
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
It’s not compatible with smart things
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Very slow response time
Very slow response time. By the time I get a notification the person has left.
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Recently purchased the click grid…
Recently purchased the click grid switches , work great and integrated well into customers original installation
29 stycznia 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
This company never takes back faulty…
This company never takes back faulty cylinders don't even message back . They sell to the range what is just as bad as thie company
10 stycznia 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Double smart switches - Truly awful
I bought 5 of their double smart sockets. Just had them fitted. To be frank, the quality is truly terrible. One socket stopped working all together after just 3 days. Of the remaining four, one only has one side working and two have sticking switches. Truly awful build quality.
24 stycznia 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
AVOID THIS COMPANY LIKE THE PLAGUE!
I am reviewing Enerj Wi-Fi Touch Switch 2 Gang (model ets312W) - black. I purchased a few units for different rooms.
Firstly the product. Initially I thought it was great, stylish, worked with an app etc.. Then using in real life a completely different story.
1. When your internet router goes off or you have any internet/Wi-Fi issues all the lights running off the switches just flash constantly until a Wi-Fi connection is restored again. So annoying..
2. Randomly the lights just come on, sometimes for a few seconds and then other times a lot longer. I came home from work this week and all the lights were on in my house!
3. Even when you fit the supplied capacitor in the circuit as instructed, LED lights still randomly flicker.
4.The switch does not work with all lights, purchased a BDA1336 LED wall light. Does not power it, works with other switches and direct power.
Now customer service. A complete joke of a company, do not buy anything from them. Used email and telephone number on website. I've sent 4 emails and not one response. I called and talked to a lady, she took all my details and said someone from the Technical department would ring me back. Laughable - these units are imported from China and Enerj are just middle men with no resource in this country. Otherwise they would of responded, unless they have so many issue they have just put their head in the sand and ignoring everything.
I am sure there will be some form of excuse as a response to my review.
ENERJ this is what I am doing next, £35 to take you to small claims court, just out of principle for ignoring my emails and calls. Companies like you should not get away with how you do business.
Updated 11/02/2025
In fairness I was contacted by the company and they resolved the matter to my complete satifaction.
12 grudnia 2024
Opinia niezależna
Odpowiedź od Ener-J
Hi,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Dowiedz się więcej o innych rodzajach recenzji.
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