The customer service is useless. I bought a hexagon LED light from this company via a third party. The light is supposed to be an LED changeable colour. It only allows me to use the cool white... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent products easy to set up and fun to use. I have installed few strip lights and spot lights for decorative purpose in our children's room and patio created 2 different groups for each area. We... Zobacz więcej
The recent purchase of floodlight & wireless switch was initially a trouble for our electrician but after conversation on phone with their support, everything worked pretty well. Controlling the light... Zobacz więcej
Reakcja na opinię
Hands down, a smart, elegant looking kit I have been reading about for some time.... Convinced I had to have one the order arrived super quick and trackable also attractive price point Quite effe... Zobacz więcej
Informacje dotyczące firmy
- Automatyka domowa
- Dostawca sprzętu elektrycznego
- Hurtownia sprzętu elektrycznego
- Dostawca żarówek
- Hurtownia oświetlenia
- Sklep z artykułami ds bezpieczeństwa
Napisane przez firmę
At Ener-J, we all are passionate about technology, innovations and wholesale business and are working continuously on products that touch everyone’s life. Our goal is helping you save money, save energy and reduce your carbon footprint. With over 8 years’ experience in innovative products such as LED Lighting, solar energy and other carbon reduction products, ENER-J was created to take energy efficiency products to a new dimension, providing the very best in technology and innovative solutions and thereby making this world a better place to live in. Ener-J prides itself on giving honest and reliable advice to help you save money, reduce carbon and develop sustainable sources of energy. With the customer at the centre of everything we do, we find unique products that you really want but maybe never knew existed!
Dane kontaktowe
Zjednoczone Królestwo
- enerjsmart.co.uk
3,7
Średnia
204 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Energy j outdoor cam
Installed the energy j outdoor cam 6 months ago and works a treat with great quality picture and zoom
10 sierpnia 2024
Opinia niezależna
Security camera
This is a great quality product. Good quality picture and affordable. I would love if u could set it to recognize the house owner so that it didn’t pick them up when in the area but super product
8 stycznia 2025
Opinia niezależna
Multiple issues disappointing
The manual is not user friendly. Spent a lot of time contacting customer services for guidance on how to apply multiple elements of the product. Have to charge the battery every 4 days and I’ve only had the product 3 weeks. Will persevere but considering returning this product.
17 stycznia 2025
Opinia niezależna
It's not working properly
9 lutego 2025
Opinia niezależna
Great
Great and easy to manage and help me keep my outdoor storage in good condition with the harsh winter weather
11 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi Warren, Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
It's an OK system
It's an OK system. Just wish it would show who's coming rather than leaving, except those who ring the door bell.
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Dear Niel,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Great product
Great product. Used in soffit lighting. Easy to install and works great with the app
15 listopada 2024
Opinia niezależna
Odpowiedź od Ener-J
Dear Andrew,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
I love my doorbell
I love my doorbell. It gives me a sense of peace,knowing I can see who's at my door at night time. Great idea and delighted to have it.
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Dear Bronwyn,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
Great lights
I got lights for the the underside of the eaves on my house the electrician supplied and fitted these lights great price for the all round job and have never had an issue with them. They are so easy to work put on timer and work it all from the app on my phone which I wanted
3 czerwca 2024
Opinia niezależna
Odpowiedź od Ener-J
Dear Miss Melrose,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
The doorbell camera gives me great…
The doorbell camera gives me great peace of mind when home alone.
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Dear Moira,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
The products are not reliable and break…
The products are not reliable and break easily. I have installed a few different bits but will never do so again. It has personally cost me time and money as an electrician getting alternatives and installing them to make up for broken and unreliable parts. I will instead always advise my customers to pay a little more and go for more reliable products such as quinetics.
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Dear Peter,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Unreliable
What went wrong this time? is the question.
Where do I start?
Short battery life and missed activities on my front door, warranted that I use the camera as an indoor device, in an area with minimum activity.
The unreliability of this camera did not give me full confidence so I purchased an alternative brand with reliable features for a slightly lower price.
3 stycznia 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Great product however it logs you out…
Great product however it logs you out too often
7 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Dear Helen,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Great service and so easy to use
Great service and so easy to use - absolutely no complaints!
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Dear John,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
A good doorbell with replaceable…
A good doorbell with replaceable rechargeable batteries. Takes SD card. Get the right batteries and they last quite a while. Bit awkward to have to unscrew and remove to change batteries.
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
We apologize for any inconvenience you've experienced with our product. Your feedback is invaluable, and we're committed to resolving this issue promptly. Please contact us at support@enerjsmart.co.uk so we can assist you directly and ensure a satisfactory resolution.
Best regards,
The ENER-J Team
Odpowiedź od Ener-J
Hi,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
As a disabled person having control…
As a disabled person having control over my lighting is a life saver.
2 kwietnia 2024
Opinia niezależna
Odpowiedź od Ener-J
Hi,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
Absolutely LOVE our garden string…
Absolutely LOVE our garden string lights. It’s brilliant being able to control them with the app and Alexa. The lighting modes are fab, I particularly like multi and fade. The only problem is we have several rogue lights which no longer display certain colours. I’m going to check each one and try a reset which will hopefully help (I read somewhere on a help forum). Great product though. I would buy more.
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
Led is great quality easy to install an…
Led is great quality easy to install an functioning great
7 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
Really good experience with multiple products
Really good experience with multuple products. Cameras working great - quality video (live and recording), fantastic 2 way communication and moat of all the simplicity of getting everything up and running.
Also wireless switches working like a charm
10 lutego 2025
Opinia niezależna
Odpowiedź od Ener-J
Hi,
Thank you for your wonderful review! We're thrilled to hear that you're satisfied with your ENER-J product. Your feedback motivates us to continue delivering high-quality products and exceptional service. If you have any further comments or need assistance, please don't hesitate to reach out.
Best regards,
The ENER-J Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.