Energie Solutions Recenzje 

26
•
Wynik TrustScore: 4 na 5

4,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Energie Solutions have looked after my air source heat pump for a number of years and they have always done a first class job. When they have been I know that I may forget about my heat pump for ano... Zobacz więcej

Oceniono na 5 z 5

What a fantastic firm, so polite & very helpful. We've had solar water heating panels fitted for some 20 years & it's only since Energie Solutions serviced the unit we realised that our system was ne... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Nigel has come to look at my Heat Pump on a couple of occasions. In an emergency it's hard to find someone who can come quickly. However, there's a catch. Nigel always seems to say that more wo... Zobacz więcej

Oceniono na 5 z 5

Had the amazing Jordan round that not only serviced my Mitsubishi heatpump but also showed me how to use it. Turns out the developers installer hadn’t set it up properly at all which could have cost m... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Instalacja klimatyzacji
  2. również w kategorii:
  3. Dostawca słonecznych systemów grzewczych
  4. Energia słoneczna
  5. Usługi ciepłownicze

Napisane przez firmę

Voted Best Renewable Technology Maintenance Company in East Anglia in 2022 & 2023, Energie Solutions are experts in the servicing, maintenance & repair of airsource & ground source heatpumps, Solar Thermal & Solar PV systems, air conditioning units. We are specialists in our field, we are manufacturer trained & approved, MCS & HIES accredited. We offer Servicing & Maintenance, call outs and repairs on most systems including systems not installed by Energie Solutions!


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

26 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(26)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Annual Heating System Service

We booked our annual heating system service and promptly received a confirmation email with quotation attached.
Dan the heating engineer turned up on time and a nicer more polite man I am yet to meet.
He set about his work and answered all my questions knowledgeably and professionally. He adjusted our 'complicated' time clocks to suit our situation.
He left but not before explaining all the tests and processes he had undertaken.
I shall recommend Energie Solutions to the other residents in our small complex.

2 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Had an issue with my Samsun air source…

Had an issue with my Samsun air source pump. Original install completely rubbish. Phoned Energie solutions yesterday they came out same day and diagnosed problem. Today came back with part. I now have heating! Excellent. Will use them again and would certainly recommend.

26 października 2023
Opinia niezależna
Oceniono na 2 z 5

Nigel has come to look at my Heat Pump…

Nigel has come to look at my Heat Pump on a couple of occasions. In an emergency it's hard to find someone who can come quickly.
However, there's a catch. Nigel always seems to say that more work is needed - usually at a vastly inflated price.
I was quoted several hundred pounds for a part that cost me £30 on Ebay, and took me 45 mins to install myself (after watching a YouTube video).

I'm tired of being conned, so now I'm looking elsewhere for my servicing.

Not recommended unless you want to be fleeced.

27 października 2022
Opinia niezależna
Oceniono na 1 z 5

After struggling to find a company that…

After struggling to find a company that would touch an Air source heat pump system that they didn't install I can across this one, checked them out on their FB page and thought I would give them a go, came round for a service as unit two wasn't supplying heat, after service unit one stopped working and the back up immersion stopped working, pump was set on wrong speed, temperature sensor removed and left hanging and the entire system kept tripping out, then was quoted £1200 for a new pump and pcb plus labour and diagnostics, with a disclaimer saying this may not fix the issue. Hooky at best, Claudette Day is the chief officer with Nigel Day the engineer, company house check shows he was an electrician and the previous business went into liquidation........ Asked for a service report on the work already carried out......... No doubt it'll get lost in the post.

10 października 2018
Opinia niezależna
Oceniono na 2 z 5

I contacted energiesolutions because I…

I contacted energiesolutions because I had been experiencing a problem with my ASHP system. The system is 3 years old and has been working perfectly for the first two and a half years. The system was showing an E912 fault, which I understand to be a flow switch problem.

When contacted Energiesolutions stated they could certainly help me with the problem and the cost to diagnose would be 252.00 inc Vat. I arranged for Nigel to call and he spent an hour or so looking over the system but was unable to rectify the fault and at the same time, disconnected a thermostat which was left hanging by its cable.
He then said he would provide a diagnosis and quotation to solve the problem.
After several emails and nearly 3 weeks later I received the quotation for 5046.00 including Vat to repair the fault. This was for a system that had been working fine and only 3 years old?
The quotation also stated: 'Whilst we are suggesting this work
be carried out we do not guarantee this work will resolve the current issues and will not be held liable.' I cannot believe that they are expecting me to pay over 5000.00 to fix a fault that they will then not take any responsibility for in the future. DO NOT USE THIS COMPANY

28 lipca 2018
Opinia niezależna
Oceniono na 2 z 5

We employed energie solutions to …

We employed energie solutions to install a complete renewable energy system at our new build home in 2016, including a ASHP, underfloor heating to both floors, hot water system & fitting sanitary ware to all bathrooms etc. They carried out the work, albeit that we weren't aware that Nigel wasn't actually a plumber, he is an electrician & employs a plumber under a self employed basis to carry out the work on his behalf.
However, we wish to make people aware we weren't sent a reminder that the ASHP required it's annual service, so didn't have this carried out.
Now, we have a minor problem with the underfloor heating, energy solutions say they will not return under the warranty because we have in effect 'voided any warranty as we didn't have the annual service for the ASHP', so all remaining warranty is also voided!!!

What a sham of a company.
I contacted them to say we had a problem with the heating & after 4 weeks was told that 'Nigel was the only engineer at the moment & the company is closing for 9 days' so I had to wait 4 weeks for an appointment & would have to pay £60 call out fee plus £60 per hour plus vat. An insult when the system is all still under warranty.

Beware, employ them if you don't think you will need to use your warranty!

22 stycznia 2018
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej