Fatal soy clienta de esta marca más de 20 años, pedí un glucómetro me mandaron uno que no me sirve. Atención al cliente es inflexible las devoluciones no son verdad, no puedes devolver ningún producto... Zobacz więcej
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Soy persona con Diabetes tipo 1 y llevo años usando los productos de Sinocare para el cuidado de mi enfermedad. Sus glucómetros son una opción 10, desde el Safe AQ Voice que te da el resultado en voz... Zobacz więcej
Ho acquistato questo misuratore di glicemia per mio marito e devo dire che è molto comodo pratico e funzionale di facile utilizzo e soprattutto molto affidabile. Lo porti ovunque completo di tutto puo... Zobacz więcej
I got the Dino are blood glucose monitor for my late mum as her blood sugar was really high. We wanted to monitor it so she would not become diabetic. It’s really simple to use and instructions were e... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Sinocare is dedicated to the innovation of biosensor technology, developing, manufacturing and marketing rapid diagnosis testing products for chronic diseases. Main products:blood glucose monitor, blood pressure monitor, digital oral thermometer, Infrared forehead thermometer, white noise machine, stethoscope etc.
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- en.sinocare.com
3,8
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265 recenzji
W ostatnim czasie nie zapraszano do recenzowania
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Odpowiada na 21% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
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Inni użytkownicy przeglądali również
Peccato che non posso dare Zero stelle
Peccato che non posso dare Zero stelle! Altamente pericoloso se ci si affida a questo prodotto. Preoccupato che da 3 giorni la glicemia era dai 65/47 mg sono andato dal dottore. Mi ha controllato e misurava 106 quando il dispositivo segnalava 68. L' assurdo che una volta tolto e buttato nell immondizia funziona ancora segnalando 180 . Truffa garantita. Merito il rimborso.
7 października 2024
Opinia niezależna
Odpowiedź od Sinocare Inc.
Ciao Nicola,
Sta parlando del CGM iCan i3?
In caso affermativo, vorremmo sapere se ha confrontato i risultati con quelli del suo glucometro a digiuno.
Come vede, i campioni di glucosio nel valore ematico e nel liquido interstiziale sono diversi.
La misurazione dinamica è la concentrazione di glucosio nel liquido interstiziale del tessuto del derma, mentre il Finger blood analizza la concentrazione di glucosio di una miscela di sangue capillare e liquido interstiziale.
Anche i valori di glucosio misurati dai capillari in diverse parti del corpo possono variare.
In secondo luogo, a causa della diversa velocità di diffusione del glucosio nel sangue di ciascun individuo, i risultati dei due test possono non essere gli stessi.
Il glucosio nel liquido interstiziale è il risultato della diffusione attraverso i capillari, e ci sarà una differenza di tempo.
Quando la nostra glicemia cambia rapidamente, ci saranno differenze significative nel confronto.
Pertanto, si raccomanda che quando la glicemia è stabile (ad esempio, a digiuno da più di 8 ore), si possa effettuare un prelievo di sangue dal dito, attendere 5-10 minuti e poi aprire la nostra app per controllare le letture di monitoraggio del CGM.
Successivamente, è possibile raccogliere una seconda serie di dati di confronto nello stesso modo.
Poi potete comunicarci entrambe le serie di dati e noi le esamineremo.
Riguardo ai suoi dubbi: “L' assurdo che una volta tolto e buttato nella spazzatura funziona ancora riporta 180. ”
Vorremmo dirle che deve terminare la sessione manualmente nella sua APP dopo aver tolto il sensore.
Altrimenti, i dati continuano a uscire.
Ovviamente, questi dati non sono informativi in quel momento.
Ci auguriamo che le nostre spiegazioni vi siano utili.
Cordiali saluti,
Servizio Sinocare
Email:help@sinocare.com
Sinocare Ican I3
Sinocare Ican I3, totalmente inaffidabile; ritengo che dovrebbe essere tolto dal mercato traendo in inganno chi ha necessità di misurazioni attendibili.
21 września 2024
Opinia niezależna
Odpowiedź od Sinocare Inc.
Abbiamo contattato l'utente e gli abbiamo dato un suggerimento.
Quando la glicemia è stabile (ad es. digiuno notturno per più di 8 ore), confrontare prima i risultati della glicemia da dito.
Dopo 5-10 minuti controllare le letture di monitoraggio del CGM nell'APP.
Dopo aver seguito i nostri suggerimenti.
Dal terzo giorno di utilizzo, il feedback dell'utente le misure sono praticamente identiche a quelle della puntura.
137-125
139-132
144-148
119-114
Le più alte sono quelle misurate dal nostro dispositivo.
Il paziente si è dichiarato soddisfatto e ha confermato che il dispositivo ha funzionato molto bene per tutti i 15 giorni.
Sinocrare CGM Ican3 totally unreliable.
The norma Sinocarel glucose bloodtest works fine but it turns out that the Continuous Glucose Measurement system Ican3 is totally unreliable. E.g it gives me a reading of 187 mg/dl before lunch while the manual bloodtest gives me 91 !! My guess is that this test has not been approved by the US FDA.
21 września 2024
Opinia niezależna
Odpowiedź od Sinocare Inc.
There are so many factors that can affect the product's performance. We did not inspect the item so we may not be able to know the exact reason.
We doubt it's a small probability event.
As for the user's issue, we sent a replacement immediately.
The buyer should receive the intact product and works well now.
Accuracy of Sinocare Safe-Accu 2?
I bought Sinocare Safe-Accu 2 to monitor blood sugar as I had 2 blood tests showing diabetes level sugar. The Sinocare shows a normal reading.??
13 września 2024
Opinia niezależna
Odpowiedź od Sinocare Inc.
Hello,
May I know if you got these results under the same condition? (fasting or after-meal ).
Do you test them with the same drop of blood?
When the blood is not enough, do not squeeze your finger, so as not to squeeze out the tissue fluid and affect the test result; instead, let the blood be pushed out from the finger to the fingertip.
The comparison with another device can't be the basis of measurement accuracy.
If you are worried about the accuracy, I suggest you go to the nearby clinic and get the blood testing result, then compare that result with the one from our glucose meter, if the difference is less than 15%, then our glucose meter result is reliable.
（Since more factors affect blood glucose changes after meals, it is recommended that you compare the fasting measurement results with venous blood of the hospital, so you'd better take the monitor to the hospital for simultaneous testing. If there is a large temperature difference between indoors and outdoors, please keep the meter and test strip constant for 30 minutes before testing.）
If you need more help, please contact us freely.
Best Regards,
Sinocare
Rapida soluzione
Rapida e concreta la soluzione
del problema. Sono stato rimborsato dell'importo versato senza sì e senza ma
Grazie sinocare
L.zanghieri
12 września 2024
Opinia niezależna
Sinocare iCan i3 CGM
Ho ricevuto il Sinocare iCan i3 CGM per il monitoraggio continuo del glucosio, 15 giorni con misurazione automatica tramite app iCan CGM, per verificare con l'andamento glicemico se è in atto diabete di tipo 2 e l'insulino resistenza. Al momento posso dire che l'assistenza clienti risponde immediatamente e gentilmente a qualsiasi quesito dando ottime spiegazioni.
1 września 2024
Opinia niezależna
The Glucometer malfunctioned.
The Glucometer AQ Pro worked correctly the 1st 2 times but then started to malfunction.
With a new Test Strip inserted correctly each time, it would suck up the blood successfully, enter the countdown but then come up with E3 error repeatedly. I messaged Sinocare UK many times but they have failed to address or even understand the issue. They seem to suggest I'm doing something wrong and will not accept that I'm following the Manual, Leaflet and Video instructions implicitly. They do not read messages properly or understand them. I expected them to send more strips as this is the easiest possible fix, now I've run out so cannot measure my levels. I have ordered more Strips but will have to wait. If they had accepted the problem and sent more strips immediately, then I would have received them before running out and might have been able to continue to monitor continuously - that is if its not the monitor at fault.***UPDATE*** Sinocare UK finally relented and have sent a replacement new Meter, shame I had to waste so much time and effort. I will update again if this Meter malfunctions.
1 września 2024
Opinia niezależna
Fast delivery, good product.
2 sierpnia 2024
Failed to deliver – avoid
re: Order #4537
tracking number: YT2421121901001084
I bought a blood glucose meter from the sinocare website on the 27 July 2024, payment was though paypal although I don’t have a paypal account. Over a week later informed sinocare by email to their help@ and support@ email addresses that the tracking link reported that the package was still waiting to be collected by the carrier; YunExpress. After another 7 days and sending more emails to sinocare, non of which were answered, I contacted by email YunExpress the carrier company. They informed me immediately that although a tracking number and link were automatically generated at the time of purchase that they had not received the package to be delivered. I emailed sinocare again informing them the package I ordered was not with the courier, again no response from sinocare. On the 27 August, a month after purchase, I will contact my card issuer and dispute the payment, I will use the email information and screen grabs of the tracking information with dates as proof that this company has not delivered the item paid for a month earlier. I suggest to those thinking of purchasing a product from this company to think again.
27 lipca 2024
Opinia niezależna
Prodotto valido ed affidabile
Prodotto valido ed affidabile, consegne veloci e ben gestite
13 sierpnia 2024
Its 9 days now since ordering and I…
Its 9 days now since ordering and I still havn't received it yet.
12 lipca 2024
Odpowiedź od Sinocare Inc.
Hello Harold Knight,
Thanks for your order with Sinocare.
Refer to your order, the tracking number is YT2419421901000240.
You can track it via the below link:
https://t.17track.net/en#nums=YT2419421901000240
2024-07-20 12:21 Gatwick MC, Inward MC - Handheld Acceptance In transit (10 Days)
Please don't worry, it's in transit, and you will receive it soon.
Could you wait a few days?
Best regards,
Sinocare Services
very kind and immediately ready to help…
very kind and immediately ready to help you, they turned out to be an excellent geazie team for support
11 lipca 2024
it was simple and easy to paid with…
it was simple and easy to paid with paypal. No complication
9 lipca 2024
Pedido extraviado. Poco fiable Sinocare
He realizado el pedido #4357 el día 2 de julio.
El 4 de julio me comunican que el pedido está en camino.
Hoy 9 de julio realizo el seguimiento en Yunexpress con el número de rastreo YT24186219010000378 y en el estado de entrega me aparece que el envío está extraviado.
Se trata de un medidor de glucosa, por lo que me resulta muy necesario para controlar mi diabetes.
Espero que se me devuelva lo pagado porque es inaceptable que un producto clínico se extravie o no se haya enviado siquiera.
Sinocare muestra muy poca formalidad y la empresa de transporte, YunExpress, no parece ser muy fiable.
9 lipca 2024
Odpowiedź od Sinocare Inc.
Hola Jose Risquez,
Gracias por su pedido con Sinocare.
El número de seguimiento de su pedido es YT2418621901000378.
Puede realizar el seguimiento a través del siguiente enlace:
https://t.17track.net/en#nums=YT2418621901000378
2024-07-15 14:07 Su envío ha sido entregado al destinatario o apoderado autorizado Entregado (11 Días)
Muestra que su paquete ya ha sido entregado.
¿Lo ha recibido ya?
Si no es así, ¿podría encontrarlo en su casa, buzón o preguntar a sus familiares y vecinos, tal vez recibieron su paquete en su lugar?
No se preocupe, estamos aquí para ayudarle.
Confirme el estado de su paquete y contéstenos lo antes posible.
Saludos cordiales,
Servicios Sinocare
ICAN3 is easy to use and sinocare solve the problems
I am diabetic and I need to know the evolution of glucose throughout the day, that is why I bought the ican3. In a first test, it didn't work, but in a few days I quickly received another one. It was easy to install and it has worked correctly.
The apk that manages ICAN3 provides just the information I need, allowing me to enter insulin injections and any other event that interests for me. The APK is very easy to use
26 czerwca 2024
Opinia niezależna
Falla un poco en comparación con la…
Falla un poco en comparación con la prueba en sangre.
30 kwietnia 2024
Odpowiedź od Sinocare Inc.
Hola José Manuel Casais,
Le sugerimos que vaya a la clínica cercana y obtener el resultado de la prueba de sangre, a continuación, comparar ese resultado con el de nuestro medidor de glucosa, si la diferencia es inferior al 15%, entonces el resultado de nuestro medidor de glucosa es reliable.（Since más factores que afectan a los cambios de glucosa en la sangre después de las comidas, se recomienda comparar los resultados de la medición en ayunas con sangre venosa del hospital, así que mejor llevar el monitor al hospital para la prueba simultánea. Si hay una gran diferencia de temperatura entre el interior y el exterior, por favor mantenga el medidor y la tira reactiva constantes durante 30 minutos antes de realizar la prueba.）
Si necesita más ayuda, no dude en ponerse en contacto con nosotros.
Saludos cordiales,
Tienda Sinocare
In check out the software changed the product
I add to the cart the mg/dl instead was changed to nmol/l and when I press the final I did not notice the t was changed and I received the wrong meter
5 maja 2024
Odpowiedź od Sinocare Inc.
Hello customer,
We have checked your order details and found that you ordered mmol/L indeed.
If you are familiar with using mg/dL, we suggest you convert the test result into mg/dL by hand, the formula is mmol/L x 18=mg/dL.
We hope it will help you.
Best regards,
Sinocare Service
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