Второй раз уже заказываю трансфер на данном сайте. Оплачиваю полностью сразу в рублях, что очень удобно. Всем кому не рассказывала о заказе на сайте, удивляются низким ценам, у нас вышло примерно 44$... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Heute um 13 Uhr mit dem Flugzeug in Doha angekommen, aber der gebuchte Transfer mit intui Travel transfer zum Hotel erfolgte nicht, da kein Fahrer erschien trotz 70 Minuten warten am Gateausgang. Die... Zobacz więcej
Reakcja na opinię
Order number: INT-3394159 Потрясающий сервис. Водитель приехал вовремя, нашёл нас, помог с посадкой в микроавтобус, рассказал и показал всё необходимое на время поездки - вода, вайфай, мультфильмы на... Zobacz więcej
Reakcja na opinię
Сегодня приехали в Турцию. Воспользовались этим трансфером. Все просто супер! Еще в Москве, сотрудник связался, все объяснил подробно с видео инструкцией, отслеживали рейс. Машина мини вен Мерседес, в... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Intui is a global marketplace for airport transfers and ground transportation. We connect travellers with trusted local transport providers, offering private cars with drivers, shuttle buses, and meet-and-greet services in over 175 countries. Book your transfer: http://en.intui.travel Affiliate program with 10,200+ travel agencies: https://partner.intui.travel/en Trusted network of 5,000+ transport companies: https://fleet.intui.travel
Dane kontaktowe
Eastcastle House 27/28 Eastcastle Street , W1W 8DH, London, Zjednoczone Królestwo
- +44 2037 780 157
- support@intui.travel
- en.intui.travel
3,7
Średnia
487 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The company doesn't take a…
The company doesn't take a responsibility for the service provided.
You are on yourself, they only connect and take a fee. Response time is bad. The feeling that if they could find a way not to serve you they will do.
Update:
Order number: INT-3035279
Update 2:
Possibly basing on this comment the refund finally was issued without additional explanation.
To be honest I put 3 instead of 1 start.
Still the company behavior below my expectations for a good provider that I can count on.
22 grudnia 2022
Opinia niezależna
Odpowiedź od Intui.travel transfer
Good afternoon, Dmitry Lei,
Thank you for informing us about this.
Such situations are extremely rare.
We want to understand the incident.
In order to clarify the circumstances and reasons on what happened, we also need information from you.
Please clarify your reference number by sending this information to the email support@intui.travel
As soon as we receive information from you, we will open the claim and conduct an investigation.
Intui.travel is a search service for transfers. We are not a carrier company.
But we provide support and conduct proceedings on this case for our part and inform you of the decision.
We are committed to high quality services of selected system. Our company makes every effort to make the service better.
We wait for information from you.
Sincerely,
Intui.travel transfer
----------
Update:
Good afternoon, Dmitry Lei.
Upon receiving more complete and detailed information from you, we have initiated a re-investigation of the incident.
We got a response to our requests from the transport company with a positive decision in your favor.
You were refunded in full.
We draw your attention,
Intui travel is a transfer search service. We are not a carrier company.
On the part of Intui, all necessary actions were taken to make a fair decision on this incident.
The answer with the solution has been sent to your e-mail.
We are committed to high quality services of selected system. Our company makes every effort to make the service better.
We sincerely regret that this incident took place.
Sincerely,
Intui.travel transfer
Good overall, but communication difficult.
I made the booking and was to meet another person at Casablanca airport whose flight was arriving after mine. The driver made contact with me at time of plane landing and i told him i was waiting for the other person to come out. The luggage collection was very slow and the driver kept on ringing me. When we finally came out, i rang him and we could not find him. We must have been half an hour going between the 2 possible exit doors before he finally turned up. The guy was nice and brought us to destination.
10 stycznia 2023
Odpowiedź od Intui.travel transfer
Dear Berty Jean Yves,
Thank you for your feedback.
We have forwarded your information to the transport company.
Please be advised, that the company intui.travel is online transfer booking service for searching and booking transfers by carrier companies.
We hope that you will put your confidence in us and will use again our online transfer booking service in the future.
Greetings,
Intui.travel transfer
Sizinle çalışmak istiyorum,transfer…
Sizinle çalışmak istiyorum,transfer yapıyorum
12 stycznia 2023
Opinia niezależna
Odpowiedź od Intui.travel transfer
Dear Ugur Uyanıker,
Please write to our email supply@intui.travel.
Our manager will contact with you.
Greetings,
Intui.travel transfer
highly recommended
despite a significant flight delay, the driver waited and made the journey
11 grudnia 2022
Opinia niezależna
Odpowiedź od Intui.travel transfer
Dear Frank Moik,
Thank you for your feedback and your high mark on the quality of our work.
We are glad to hear that our service was highly appreciated by you.
We will be happy to see you again on our website for your new trip.
You are welcome!
Greetings,
Intui.travel transfer
Odpowiedź od Intui.travel transfer
Dear Jeff,
Thank you for your feedback, we are glad to hear that our service was highly appreciated by you.
We will be happy to see you again at our website for your new trip.
You are welcome!
Greetings,
Intui.travel transfer
Excellent service, availability and kindness of the staff.
Driver not present upon arrival at the airport; called the company, problem solved immediately, even though I didn't speak English well: I was sent a message in Italian, telling me that a driver would arrive within 20 minutes and that if not, or if I wanted to take a taxy immediately, I would be been refunded. The driver arrived after 10 minutes!
Upon return, the driver was present in front of the hotel already 15 minutes before the requested time!
30 grudnia 2022
Opinia niezależna
Odpowiedź od Intui.travel transfer
Dear Guerino Valerio Di Giandomenic,
Thank you for your feedback, we are glad to hear that our service was highly appreciated by you.
We will be happy to see you again at our website for your new trip.
You are welcome!
Sincerely, Intui.travel transfer
Odpowiedź od Intui.travel transfer
Dear Ian James,
Thank you for sharing your experience with us, we are glad to hear that.
We will be happy to see you again at our website, you are welcome!
Best regards,
Intui.travel transfer
Very reliable
Very good experience and always on time. I had booked four trips and everyone was excellent.
2 grudnia 2022
Opinia niezależna
Odpowiedź od Intui.travel transfer
Dear Markus,
Thank you for your feedback, we are glad to hear that our service was highly appreciated by you.
We will be happy to see you again at our website for your new trip.
You are welcome!
Greetings,
Intui.travel transfer
cattiva esperienza da evitare…
cattiva esperienza da evitare assolutissimamente siamo stati lasciati per strada alle 4 di mattina non sono venuti a prenderci due trasfer dall'hotel galleria italiana di Breslavia all'aeroporto copernico di breslavia e vi consiglio di muovervi con app uber efficientissimi ci hanno salvato e portati in aeroporto velocemente e con pochi soldi
9 grudnia 2022
Opinia niezależna
Odpowiedź od Intui.travel transfer
Caro Illuminato Senior,
Ci scusiamo per l'inconveniente.
In base al Contratto con l'utente è possibile presentare un reclamo contro la società di trasferimento per questo ordine.
Si prega di inviare il reclamo al centro assistenza clienti customer@intui.travel con prove.
Una richiesta di informazioni è stata inviata alla tua e-mail.
Non abbiamo ottenuto alcun argomento per il trasferimento eseguito dal tuo.
Non appena riceviamo informazioni da te, apriremo il reclamo e condurremo un'indagine.
Intui.travel è un servizio di ricerca per i trasferimenti. Non siamo una compagnia aerea.
Ma forniamo supporto e conduciamo procedimenti su questo caso da parte nostra e vi informiamo della decisione.
Siamo impegnati in servizi di alta qualità del sistema selezionato. La nostra azienda fa ogni sforzo per rendere il servizio migliore.
Apprezziamo la vostra fiducia dimostrata alla nostra azienda.
Aspettiamo informazioni da voi.
Sinceramente,
Intui.travel trasferimento
Odpowiedź od Intui.travel transfer
Dear Matteo,
We are glad to hear that you liked the received transfer service!
Thank you for your higher evaluation of our services.
We will be happy to see you again at our website for a new travel experience, you are welcome!
Best regards,
Intui.travel transfer
Odpowiedź od Intui.travel transfer
Dear Alan,
We are glad to hear that you liked our service!
Thank you for sharing your experience with us.
We will be happy to see you again at our website for a new travel experience, you are welcome!
Best regards,
Intui.travel transfer
Best team
More than secure seriously and great professional team.
Every service thay offer... full service you win.
Normally best price with max security 👌👌
2 listopada 2022
Opinia niezależna
Odpowiedź od Intui.travel transfer
Dear Toncetonce,
Thank you for sharing your experience with us, we are glad to hear that.
We will be happy to see you again at our website for a new travel experience, you are welcome!
Best regards,
Intui.travel transfer
Odpowiedź od Intui.travel transfer
Dear Margie D,
Thank you for sharing your experience with us, we are glad to hear that.
We will be happy to see you again at our website, you are welcome!
Best regards,
Intui.travel transfer
your driver turned up 1 hour late
your driver turned up 1 hour late , no excuse given and vehicle was smelly and old.
7 października 2022
Odpowiedź od Intui.travel transfer
Dear Richard Fraser,
We apologize for the inconvenience.
According to the User Agreement you can file a claim against the transfer company for this order.
Please, send your claim to the customer support center customer@intui.travel with evidence.
A request for the information was sent to your e-mail.
We did not get any arguments for the performed transfer from you.
As soon as we receive information from you, we will open the claim and conduct an investigation.
Intui.travel is a search service for transfers. We are not a carrier company.
But we provide support and conduct proceedings on this case for our part and inform you of the decision.
We are committed to high quality services of selected system. Our company makes every effort to make the service better.
We appreciate your trust shown to our company.
We wait for information from you.
Sincerely,
Intui.travel transfer
The driver started the communication…
The driver started the communication via WhatsApp a day before arrival.
Which was very convenient.
He was in time at airport, clean car and helped with the luggage.
Thank you
13 października 2022
Odpowiedź od Intui.travel transfer
Dear Denis Drogaykin,
Thank you for your feedback, we are glad to hear that.
We will be happy to see you again at our website, you are welcome!
Best regards,
Intui.travel transfer
Brilliant service
First time in a new country and was totally put at ease, my driver was incredibly polite and lovely to talk to.
31 sierpnia 2022
Opinia niezależna
Odpowiedź od Intui.travel transfer
Dear Jo,
Thank you for your feedback and your high mark on the quality of our work.
We are glad to hear that our service was highly appreciated by you.
We will be happy to see you again on our website for your new trip.
You are welcome!
Greetings,
Intui.travel transfer
Odpowiedź od Intui.travel transfer
Dear Lcb,
Thank you for your feedback, we are glad to hear that you highly appreciated the simplicity and convenience of the site.
We wish you a good trip!
You are welcome at our website for new trips!
Greetings,
Intui.travel transfer
Awful
Awful, mixed up pick up time and destination arrival time. Driver didn't turn up and when contacted thought he was picking up much later, he was over an hour away so he suggested we would have to source another taxi. This cost €150. Requested a refund for non service but every time I sent emails, they rejected them as spam. Now massively out of pocket and no obvious way to get our money back. Don't use them.
I note your response, you did email me but when I reply, as I stated, my email is rejected as spam, I did reply with the information you requested the same day. Provide a contact where I can deal with you.
7 września 2022
Odpowiedź od Intui.travel transfer
Good afternoon, Chadders,
Thank you for informing us about this.
Such situations are extremely rare.
We want to understand the incident.
In order to clarify the circumstances and reasons on what happened, we also need information from you.
From our side, the information was sent to your e-mail with request to clarify the details of the incident. You did not reply.
We still expect information from you.
Intui.travel is a search service for transfers. We are not a carrier company.
But we provide support and conduct proceedings on this case for our part and inform you of the decision.
We are committed to high quality services of selected system. Our company makes every effort to make the service better.
We wait for information from you.
Please send information to the customer support center customer@intui.travel.
Sincerely,
Intui.travel transfer
Terrible service!
Terrible service!! Never again!!
Party of 3 got on the bus 59 at the airport on Tuesday 23rd. We were approximately 22 guests. Every single guest got dropped off at the hotel main entrance. We were the last ones to be dropped off (and no issue with that) but were literally abandoned at a roundabout with a distance of 200m from our hotel entrance. We had carryon bags and bag packs with us. On top of this we could not find our hotel entrance and were lost. This is totally unacceptable!!!!
23 sierpnia 2022
Odpowiedź od Intui.travel transfer
Hello,
Thank you for your feedback, it is much appreciated for us.
Yes, we confirm that the shuttle bus does not operate at private addresses, villas, apartments, or mini-hotels. The shuttle bus makes its stops at main hotels or at the nearest public bus stop closest to your accommodation.
This is the ubiquitous principle of the operation of group transfers by shuttles from/to airports around the world.
To have more comfort and flexibility we can recommend booking a private transfer service.
We will be happy to see you again at our website, you are welcome!
Greetings,
Intui.travel transfer
Odpowiedź od Intui.travel transfer
Dear Francis,
Thank you for your feedback, we are glad to hear that our service was highly appreciated by you.
We will be happy to see you again at our website for your new trip.
You are welcome!
Greetings,
Intui.travel transfer
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