The company says it provides quality. However this is not what i have experienced. Normally according to the brochure you get 10 years guarantee. However ours are on a new build and have 2... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I'm not a trader but a homeowner. Emplas were contracted by another company to install double glazing in my house today. A large team of fitters arrived exactly when they were scheduled to (8am) and... Zobacz więcej
Many Thanks to the Emplas team of drivers that delivered our frames & glass last Tuesday. What a great team & an asset to Emplas. They turned up on time in an Emplas branded lorry neatly pres... Zobacz więcej
We recently purchased a front door and window from Emplas and are very pleased with both the quality of the product and the service we received. The door looks fantastic, feels very well made, an... Zobacz więcej
Informacje dotyczące firmy
- Dostawca okien PVC
- również w kategorii:
- Okna aluminiowe
- Producent drzwi
Napisane przez firmę
Set up in 1979, and still running as a family business, our vision is to become the window and door fabricator of choice, helping to secure and insulate homes across the UK by providing energy-efficient, low-maintenance products. Backed by the best customer service and IT innovation, our purpose is to fabricate a complete range of premium-quality, high-security, appealing, energy efficient windows and doors for the trade installer, newbuild and social housing markets. Emplas is a business-to-business company only, supplying windows and doors to professional window and door trade installers across the country. Although we don’t supply to homeowners directly, we work with a network of independent, local window companies, who share our commitment to quality and service. Homeowners can find their nearest approved Emplas Installer by visiting the 'homeowner' page on our website - www.emplas.co.uk/find-an-installer
Dane kontaktowe
Huxley Close, NN8 6AB, Wellingborough, Zjednoczone Królestwo
- 01908 674880
- sales@emplas.co.uk
- emplas.co.uk
3,1
Średnia
33 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I emphatically recommend Emplas
I emphatically recommend Emplas, quality industry leading products with top customer service and support.
27 lipca 2024
Our experience
Using there in house window designer is easy. If there are any issues or needing some advice on products or your order they are always there to help.
Our customer support agent Hazel is always friendly and quick to assist when needed. The products come in when requested but if there are any problems with the order, they are quick to inform and confirm then next date it will be in.
26 lipca 2024
Quality products and super support!
Quality products, reliable service and very helpful staff. Helen Farden is an asset to your company. Also great marketing support.
25 lipca 2024
Generally good service
Generally good service. If there is an issue there is always someone who is able to sort the situation quickly.
25 lipca 2024
Emplas are a reliable professional…
Emplas are a reliable professional supplier and manufacturer. Staff are knowledgeable and helpful, product quality excellent.
25 lipca 2024
New windows/ doors
Out of the 14 new windows we had from emplas only 2 of them didn't have defects. The replacements even came with more defects, the replacement of the replacements came with defects. Doors won't shut properly due to a manufacturing issue with the seals. We had a rep out to look at the defects 'its all within tolerance' was all he said but he did agree to replace a window which was bowed by more than 6mm. The replacement came with a big chip out of it! Absolutely useless. Cheaply manufactured rubbish.
25 kwietnia 2024
Opinia niezależna
The most unprofessional and…
The most unprofessional and dysfunctional company I had to deal with. can purchase the right part and asked me to wait all day long for the engineer who then came to my house and just sat there telling me he has not got the right part in hand ...
Their windows are awful and so is their After Care team.
1 grudnia 2023
Opinia niezależna
Having read the negative reviews about Emplas…
Having read the negative reviews about Emplas, I thought it only fair to set the record straight.
Emplas are a manufacture and supply company and do not carry out installations which is where most of the negative comments seem to be based.
We have been using Emplas as our main supplier since 2008 and must say they are the most professional outfit we have ever dealt with.
22 listopada 2023
Opinia niezależna
Avoid if you can
I have a new build from TW which Emplas is responsible for all Windows, including the bi-fold doors.
The bi-fold doors are poorly installed. Have asked Emplas to visit couple times but never get fixed.
The bi-fold doors are unable to lock recently, have submitted tickets through TW. The Emplas contact is not responding at all for weeks.
Really not recommended if you have a choice
29 czerwca 2023
Opinia niezależna
What a joke
What a joke. Bi folding doors measured up short, and other manufacturer faults.
Trading standards is now getting involved. Please avoid the stress and stay away from this uneducated company that has no quality assurance nor customer service.
30 kwietnia 2023
Opinia niezależna
Front door shopping with Mike
I wanted to thank Mike for his tremendous knowledge and experience today as he helped us choose our new front door. He was patient and couldn’t do enough, really explaining everything so well. Also, the showrooms were very spacious and full of amazing products. Prices were great to. Well done Emplas, looking forward to having our new front door fitted in future weeks.
23 czerwca 2021
Opinia niezależna
Doświadczenie Trustpilot
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