We ordered via the website from Australia for our family.in the UK and delivery was the next day! Incredible efficiency. Much appreciated.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fantastic customer service and amazing quality of products. They went above and beyond with the order and with my queries.
The products and client service from Ema and Boo was really good. When I had an issue, the response was prompt, polite and very helpful. The delivery was meant to be on Friday but was only the followi... Zobacz więcej
I really recommend Ema and Boo. I ordered a pregnancy gift for a friend from Brazil, and the entire experience was excellent. The gift arrived perfectly, beautifully packaged, and with great atten... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Ema and Boo is a baby gift shop based in London, UK. We have great range of handpicked quality and unique baby gift hampers, personalised baby gifts and gift sets. We have adorable pre-packed baby gift hampers and a large selection of items that you can use to fill your own gift hamper perfect for welcoming a new baby into the world or celebrating baby shower with the expecting parents.
Dane kontaktowe
43 station road, Manor Park, E12 5BP, London, Zjednoczone Królestwo
- 07871722445
- sales@emaandboo.co.uk
- emaandboo.co.uk
4,6
Doskonała
215 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Comms and product
8 marca 2026
Fast and smooth delivery
12 marca 2026
Great online store!!
Great online store with beautiful baby products! I bought a jumper for a newborn and I’m very happy with my purchase. Everything arrived as expected and the quality is great.
The customer service was excellent — they were very kind, responsive, and helped me with all my questions via email. It’s clear they really care about their customers.
I will definitely shop here again and highly recommend it!
7 marca 2026
Such a gorgeous gift
Such a gorgeous gift! I sent this hamper to my sister after she had her baby and she said it was one of the nicest gifts she received. Everything was beautifully wrapped and arrived quickly. Highly recommend Ema and Boo.
2 marca 2026
Opinia niezależna
Beautiful baby gifts
Beautiful baby gifts, easy to order and fast delivery.
1 marca 2026
Opinia niezależna
We haven't received the order yet
28 lutego 2026
Odpowiedź od Ema and Boo
Hi,
We're sorry to hear that your order has not arrived yet.
Your order was placed on Saturday and dispatched the next working day on Monday via Royal Mail 1st Class, exactly as selected at checkout. We always aim to dispatch orders as quickly as possible so customers receive their gifts promptly.
Once parcels are handed to Royal Mail, delivery times are unfortunately outside of our control and occasional delays within the postal network can happen.
We do find reviews like this a little unfair, as we were not contacted regarding the delivery before the review was left. We are always happy to help track parcels and assist with any issues if customers reach out to us directly.
We work very hard to provide a reliable service and the vast majority of our orders arrive quickly and without any issues.
Please feel free to contact us and we will gladly look into this for you.
Kind regards,
Ema & Boo Team
Great experience with Ema and Boo.
I had a great experience with Ema and Boo. The delivery was on time, the packaging was beautiful and very thoughtful, and the communication throughout the process was excellent. It made the gift feel even more special. I would definitely recommend them and will order again in the future.
27 lutego 2026
Beautiful product the new parents were…
Beautiful product the new parents were very pleased with their hamper so thank you for making my present special x
16 lutego 2026
Odpowiedź od Ema and Boo
We have checked the tracking for your order placed on 9th February. The parcel was sent via Royal Mail Signed For service and, according to Royal Mail’s tracking, it was delivered and signed for at the delivery address on 11th February.
Royal Mail has confirmed successful delivery of this parcel.
If you would like to discuss this further, please contact us directly.
Kind regards,
Ema and Boo Team
Reliable!! Ordered from India
I was worried to shop from india but had good experience and the service is reliable. I got it delivered in uk on time. Thank you 😇👍
14 lutego 2026
Swift delivery
2 lutego 2026
Great service and beautiful product
22 stycznia 2026
The hamper is lovely and arrived really…
The hamper is lovely and arrived really quickly
7 stycznia 2026
Tracking number didn't work for me (international)
After receiving the company’s response, I understand that the order may indeed have been delivered correctly and on time. The main issue from my side was that the tracking link did not work for me when accessed from abroad, so I had no visibility on the delivery status and could not confirm receipt (especially since this was a gift and I couldn’t reach the recipient).
This seems to be more of an international tracking/access issue rather than a problem with their dispatch process. If you are ordering from another country, you may want to consider this potential limitation when relying on tracking.
5 stycznia 2026
Odpowiedź od Ema and Boo
Hi,
We’d like to clarify that the tracking link provided is working correctly and, when accessed, clearly shows that the order was delivered on 8th January, the day after it was placed on 7th January. This is next-day delivery and fully in line with our service.
We understand that the order was sent as a gift and that you were unable to contact the recipient, however this is unfortunately outside of our control. The parcel was delivered successfully according to the courier’s tracking.
If you had contacted us directly, we would have been more than happy to go through the tracking with you and assist where possible. A 2-star review based solely on difficulty reaching the recipient does not reflect the delivery or service provided.
We do hope you’ll consider updating your review, as the order was dispatched promptly and delivered the very next day.
Kind regards,
Ema and Boo
Luxury present!
Honestly so gorgeous! The hamper is beautiful, from the presentation of the box to the quality of every single product, it feels incredibly luxe and thoughtful.
If you’re looking for a gift for an expecting mum, definitely check them out. This is exactly the kind of gift you’d love to receive
17 grudnia 2025
Opinia niezależna
Good gift wrapping service!
Everything was gift wrapped beautifully! Love that they have items for both babies and new mums.
3 grudnia 2025
Great product and good delivery time
Great product and good delivery time, although one day later than expected.
1 grudnia 2025
Couldn't have chosen better!!
Bought the Emma and Boo baby hamper as a gift, and it's just perfect!! Beautiful quality and so thoughtful- nothing else compares.
6 października 2025
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