My necklace arrived broken. I contacted the company and received an immediate reply. Customer service was excellent and hassle free. I would suggest that the packaging of the jewelry be made better w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had ordered the wrong necklace. When it arrived I immediately emailed Elova. Nike was very responsive and understanding. She was quick to respond and says she would send the cirrrxt one I wanted. N... Zobacz więcej
My package was lost in transit and Elova investigated and offered a couple options as far as compensation. They did not hesitate to resolve my issue promptly and with professionalism. Very pleased wit... Zobacz więcej
The center pearl is no larger than the 2 with the turquoise….i am so very disappointed!! It is no larger as it appears in your pictures? So very very disappointed!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We offer stylish and high-quality jewelry designed to complement every look. Our collection includes timeless and modern pieces, perfect for both everyday wear and special occasions. Each item is crafted with care to ensure beauty, comfort, and lasting quality. Our goal is to help you express your unique style with jewelry that feels personal and meaningful.
Dane kontaktowe
Stany Zjednoczone
- support@elovajewelry.com
- elovajewelry.com
3,7
Średnia
31 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 62% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Beautiful item
Beautiful item, and came quickly! Item was as shown and described. Will definately shop from here again!!! Happy happy happy!
5 maja 2026
Odpowiedź od Elova Jewelry
Hi Cass,
Yay, this made us so happy to read! 💛
We're thrilled the necklace arrived quickly and was just as you hoped. Thank you for the love — we can't wait to have you back.
Welcome to the ELOVA family!
With love,
Nienke
The customer service at Elova Jewelry…
The customer service at Elova Jewelry is superb. Highly recommend them and their jewelry.
3 czerwca 2026
Opinia niezależna
Odpowiedź od Elova Jewelry
Thank you so much for your wonderful review, Anne! 💛 We’re so happy to hear that you had a great experience with our customer service. Your kind words truly mean a lot to our small team, and we’re so grateful for your recommendation.
beautiful many compliments
13 maja 2026
Odpowiedź od Elova Jewelry
Thank you so much, Lawrenco! 💛 We’re so happy to hear that you love it and that you’ve received so many compliments. That truly means a lot to us!
Just didn't care for necklace...
19 maja 2026
Odpowiedź od Elova Jewelry
We’re very sorry to hear that the necklace wasn’t quite for you. It’s never our intention to leave any customer disappointed, and we’d really like to help find a good solution. Please contact us at support@elovajewelry.com, and we’ll be happy to look into this with you 🤍
Odpowiedź od Elova Jewelry
Thank you so much for your lovely review! We’re so happy to hear that you think it’s pretty and that it matched the photo. We hope you love wearing it 🤍✨
Saw this necklace and decided to buy…
Saw this necklace and decided to buy it. Received the necklace quickly and it fit perfectly, just the right size! Perfect for the summer, buy quickly, it’s going to sell out fast!
27 maja 2026
Opinia niezależna
Odpowiedź od Elova Jewelry
Thank you so much for your lovely review! We’re so happy to hear it arrived quickly and fits perfectly. It really is such a beautiful piece for summer 🤍✨
Although I think it’s a pretty necklace…
Although I think it’s a pretty necklace it looks like plastic beads when the necklace is on my neck.
19 maja 2026
Odpowiedź od Elova Jewelry
Thank you so much for your honest feedback. We’re sorry to hear it didn’t feel quite as expected when wearing it. The beads are made from natural stones, but we completely understand that the look can feel different once it’s on. Please send us an email at support@elovajewelry.com— we’d love to help and find a good solution for you right away 🤍
Elova Jewelry were very detailed in…delivery details
Elova Jewelry were very detailed in keeping me updated on delivery. I ordered the necklace 5/23 and delivered on 5/30. The color and quality are are beautiful. This piece is not overwhelming so you can wear it every day. The length of the necklace is perfect. Customer service is very good. Their response time is very efficient. Would definitely recommend. Thank you Elova.
23 maja 2026
Opinia niezależna
Odpowiedź od Elova Jewelry
Hi Diana,
Thank you so much for this wonderful review — it truly made our day! 💚
We're so happy to hear the color, quality, and length are everything you hoped for, and that it's a piece you can reach for every day. Keeping you updated on delivery is exactly the experience we love to give, so it means a lot to know it came through.
Thank you for recommending us — enjoy wearing your necklace, and we hope to welcome you back again soon!
With love,
Nienke
Have not given the gift yet.
Have not given the gift yet.
I was disappointed with the packaging and presentation of the necklace.
It came in a small burlap bag. Since it is a graduation present , I will need to go and find a box to put it in.
Presentation seems to lower the overall quality of
The piece.
12 maja 2026
Odpowiedź od Elova Jewelry
Hi Leanne,
Thank you for taking the time to share this — we really appreciate your honest feedback, and we're sorry the packaging didn't feel special enough, especially for a graduation gift. You're absolutely right that presentation matters.
In fact, your feedback is exactly the kind that helps us improve: we've since updated our packaging so our pieces arrive in a way that better reflects their quality.
We're truly sorry yours didn't, and we hope the necklace brings a big smile to the graduate — congratulations to them! 💛
With love,
Nienke
Very nice necklace and fast shipping
Very nice necklace and fast shipping. Really like the quality of the jewelry
12 maja 2026
Odpowiedź od Elova Jewelry
Hi Carolyn,
Thank you so much! 💛
We're thrilled you love your Turquoise Bead Pearl Necklace in silver and that it arrived quickly. Hearing how much you like the quality truly makes our day.
Enjoy wearing it, and thank you for taking the time to share your experience!
With love,
Nienke
The necklace is so short I can not even…
The necklace is so short I can not even wear it. What a waste of money! So disappointing. Not at all what was shown online.
12 maja 2026
Odpowiedź od Elova Jewelry
Hi Shelly,
I'm so sorry to hear you're disappointed — that's never how we
want anyone to feel, and I'd love to make this right for you.
Our Turquoise Bead Pearl Necklace is 18 inches (about 45 cm),
designed to sit right on the collarbone so it pairs beautifully
with everything from a v-neck to a crew neck. The length is
listed in the product description, but I completely understand
that everyone has their own preference when it comes to fit.
If it's not right for you, we'll absolutely take care of it —
your happiness matters more to us than anything.
I've just reached out to you personally by email so we can sort
this out together and find a solution you're happy with. 🤍
Thank you for giving us the chance to make it right.
With love,
Nienke
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.