I have a very dainty necklace from Elk & Bloom which I adore but I recently had some trouble with the clasp on the chain. I got in touch & Katie was so helpful, she helped me to arrange having my chai... Zobacz więcej
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So pleased with my order from Elk & Bloom! The jewellery is beautiful and great quality. Delivery was quick and everything arrived nicely packaged. Will definitely be ordering again!
Reakcja na opinię
Beautiful and unique jewellery. Packaged and presented perfectly. Absolute luxury which is what my wife deserved on her birthday. Would not hesitate recommending Elk and Bloom to anyone and would defi... Zobacz więcej
My sister bought the 18k gold freshwater earrings for my daughter’s 18th birthday. The design of this pair of earrings is amazing—they are so elegant and beautifully crafted. The drop length is perfe... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Elk & Bloom jewellery is crafted from the highest quality materials - waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable, and safe for even the most sensitive skin. Worn by the girls that swim, shower and gym. But it's through our reviews that we really see all the places we've been taken. You've worn us down the aisle, packed us for tiny islands in the Indian Ocean, brought us to the North Pole, said yes wearing us, and gifted us to the people you love most - and through thousands of five-star reviews, we've felt every moment right alongside you xx
Dane kontaktowe
bluebell manor, marish lane, UB95DL, higher denham, Zjednoczone Królestwo
- hello@elkandbloom.com
- elkandbloom.com
4,5
Doskonała
282 recenzji
Zaprasza klientów do wystawiania recenzji
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Odpowiada na 100% z negatywnych recenzji
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Odpowiedź od Elk & Bloom
Thank you so much for your review – we’re so pleased you loved your piece and had a great experience with us! ✨
Beautiful jewellery.brilliant customer…
Beautiful jewellery.brilliant customer service ☺️
10 maja 2025
Opinia niezależna
Odpowiedź od Elk & Bloom
Thank you so much for your review Claire! Its so lovely to have you here shopping with us! xx
Beautifully made jewellery
Beautifully made jewellery, the packaging is so luxurious. Will be purchasing again from here!
8 maja 2025
Opinia niezależna
Odpowiedź od Elk & Bloom
Thank you so much for your review Emma! Its so lovely to have you here shopping with us! xx
Very responsive
Very responsive, personalized customer service. Would definitely order from them again.
6 maja 2025
Opinia niezależna
Odpowiedź od Elk & Bloom
Thank you so much for your review Julia. Its so lovely to have you here shopping with us! xx
A happy outcome
I hadn’t realised I was ordering from overseas (UK to Aus) and the delivery was needed for my daughter’s 18th bday. I didn’t pay for the increased shipping so my tracking wasn’t accurate and I was worried the parcel had gone awol. Dominique stepped in and was able to locate the parcel and confirm the delivery date. Although the gift didn’t make it in time, I’m to blame for not leaving enough time. Dominique’s level of care and customer service stands out as exceptional vs other online platforms I have used. It’s lovely talking to a human!!
15 kwietnia 2025
Odpowiedź od Elk & Bloom
Thank you so much for your kind words! I am so pleased that we could help and that you felt supported – it truly means a lot to us. We hope your daughter had a wonderful 18th and that she loved her gift when it arrived! 💛
Responsive and friendly customer…
Responsive and friendly customer service!
5 maja 2025
Opinia niezależna
Odpowiedź od Elk & Bloom
Thank you so much for your lovely revew! Its so great to have you here shopping with us xx
Odpowiedź od Elk & Bloom
Hey Fabio, thank you so much for your review and we're so sorry to hear you didn't have the best experience here, we'd love to look into this and understand what the issue was here and how to solve this!
Could you please drop us an email at hello@elkandbloom.com so we can get this sorted for you?
Love E&B xx
Such a beautiful necklace.Lovely presentation and thank you so much for the freebie.
Great presentation
1 kwietnia 2025
Odpowiedź od Elk & Bloom
Thank you so much for your review — it really does mean the world to us. It’s lovely to hear how happy you are with your piece. Hope to see you again soon! 💛
Product is good however I was charged…
Product is good however I was charged vat from customs due to the paper work into Ireland !! Should be covered from the UK surely
Dominique contacted me directly which is a really good touch from this brand and explained the situation to me and I am very happy with response and company and especially the product I will order again from this company 💯
10 kwietnia 2025
Odpowiedź od Elk & Bloom
Thank you so much for your kind words and understanding. We’re so glad we could get everything sorted for you! Delighted you love your piece and we can’t wait to welcome you back again soon 💛
Nice item package a bit dissapointing
Nice item thought package would
Have been more special
Thank you
9 kwietnia 2025
Opinia niezależna
Odpowiedź od Elk & Bloom
Thankyou so much for your order and review! We're so glad you love the item but so sorry to hear you've not had the best experience with the packaging and we'd love to talk to you to improve this. Could you drop us an email at hello@elkandbloom.com and we can look into this? Love E&B xx
Love this chain
Love this chain! Great quality, and it feels durable. Exactly what I was hoping for definitely worth the purchase!
8 kwietnia 2025
Odpowiedź od Elk & Bloom
Thank you so much for your review. It really does mean the world to us! Love the E&B team xx
Poor quality
Poor quality, high toll taxes and promo codes did not work. Customer service did not respond back after first answer.
1 kwietnia 2025
Odpowiedź od Elk & Bloom
Hey Sven - I really am so sorry to hear that you didn't have a good experience with us. I have reached out to you via email and hope that you will get in touch with us so that we can make your experience with us better! Look forward to hearing back from you soon. xx
The best customer experience I have ever received!
Scrolling through Instagram late the other night, I come across a beautiful necklace on the Elk and Blooms page, I immediately hunt for it on their website to no avail! I pop them a little comment as I have been looking for something like this forever, and to my surprise a few hours later they have asked me to get in touch to send out… the newest design necklaces not even on their website. Dominique was amazing and even let me use my discount, sent it in a lovely complementary gift box and got it posted that day! I am over the moon and feel so privileged! The best customer experience I have ever received and will definitely be shopping with them again. Highly recommended. ⭐ ⭐️⭐️⭐️⭐️
8 kwietnia 2025
Opinia niezależna
Odpowiedź od Elk & Bloom
Aww this has made our day! 🥹 We're so glad you love it and honestly, your message meant the world. Thank you for the kind words and support, it really does mean everything to us! Can’t wait to see how you style your new necklace 💛
Love, Elk & Bloom xx
I ordered two necklaces
I ordered two necklaces, but only one arrived. To this day, I haven’t received a refund or any response to my emails. Not recommended!
18 marca 2025
Odpowiedź od Elk & Bloom
Thank you for your review - we're so sorry to hear you've not had the best experience with us and we'll certainly get this sorted for you.
We've checked all our emails and can't seem to find any messages between us, but we've also just reached out to you now - so that we can make sure your order hasn't gone missing! Hopefully this comes though - please do get in touch with us and we'll make sure your order is with you! Love E&B xx
Bloomin’ lovely!
Great customer service, really prompt and helpful. The jewellery arrived quickly and was beautifully packaged. Lovely quality too and not expensive. Can’t praise Elk&Bloom enough.
26 marca 2025
Odpowiedź od Elk & Bloom
Thank you so much for your review! It really does mean the world to us. Love E&B xx
Odpowiedź od Elk & Bloom
Thank you so much for your review! It really does mean the world to us. Love E&B xx
Hidden VAT costs on delivery
Ordered a chain to Ireland that cost €86
When it arrived I had to pay €25 in VAT + Fees. This was not clear or shown when checking out. I didn't get any discount ordering to Ireland, does this mean I paid UK VAT and IRE VAT??
UPDATE: they refunded me €3.5 on a €85 ordered after I had to pay an additional €25 that wasn't made clear that I would have to pay
28 marca 2025
Opinia niezależna
Odpowiedź od Elk & Bloom
I'm so sorry to hear about the unexpected fees on your order. I completely understand how frustrating that must have been, and I really appreciate you letting us know.
We’d love to look into this further for you. Could you please reach out to me directly at hello@elkandbloom.com - That way, I can get a few more details and see how we can make this right.
Thank you so much for your patience — I’m here to help and will do everything I can to resolve this for you.
Looking forward to hearing from you soon.
Elk & Bloom xx
So glad I came across this company…
So glad I came across this company whilst searching online for a necklace for my daughter. Easy to navigate, to order and brilliant communication to inform the status of my order etc. When the item arrived it was really beautifully packaged. It was a very personal service throughout and as a customer I would certainly not hesitate to order from this company again.
11 marca 2025
Odpowiedź od Elk & Bloom
Thank you so much for your review! It really does mean the world to us! Love Elk & Bloom xx
Beautiful, elegant and original necklace
I am very happy with the beautiful, not "run of the mill" necklace I bought from Elk & Bloom. Ordering and delivery was easy and the packaging was fantastic, especially great if you are gifting - although, on this occasion, I was gifting myself! Definitely a place to look for future purchases if you want something different and original.
18 marca 2025
Odpowiedź od Elk & Bloom
Thank you so much for your kind words! 💛 Your support means the world to us, and we're so glad you’re happy with your jewellery. Hearing feedback like yours truly makes our day!
Wonderful range of classy jewellery
Wonderful range of classy jewellery
Really easy to order and a lovely personal touch through the whole process
Highly recommend
18 marca 2025
Odpowiedź od Elk & Bloom
Thank you so much for your lovely review! 💛 It means the world to us to hear that you’re happy with your jewellery. Your support truly brightens our day!
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