Elie Beaumont London Recenzje 

43
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very prompt delivery and beautifully packaged. I love everything about my Elie Beaumont bags. Such lovely good quality leather. I now have several in my collection, all different colours 😀

Oceniono na 5 z 5

This is the third crossbody bag I have bought they are all beautiful I absolutely love them and also the selection of straps I now also have. Would definitely recommend this company.

Oceniono na 5 z 5

I ordered the sling back for myself but forgot to include the free gifts. The bag arrived promptly and I loved it so I ordered it for my sister's birthday. In the order comment request box I asked if... Zobacz więcej

Oceniono na 3 z 5

I bought 2 Elie Beaumont bags about 2 years ago and I am so disappointed as the zips on both of them have broken. The bags themselves are in excellent condition but now are unusable. I emailed the c... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z torebkami

Napisane przez firmę

High quality, genuine leather, Made in Italy Bags. Combining on trend styling with practical features at accessible price points.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

43 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(43)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 19

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Good designs

Good website. Great designs. I bought mobile phone pouch and various lanyards for my phone. All products excellent quality and beautiful. The tan leather pouch is stylish and cannot be faulted. The lanyards robust and attractive. Straightforward ordering process. Received my purchase just over one week after placing order. All good. The only criticism is that their promotion of an item became apparent only after I had bought it so too late for me to benefit.

14 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Placed on order online

Placed on order online, as I have done before. No confirmation email for order received. Submitted 2 contact forms via website and also 3 emails...no acknowledgement or response to any of them!!!
Appalling customer service

17 sierpnia 2025
Opinia niezależna
Logo Elie Beaumont London

Odpowiedź od Elie Beaumont London

Hi
Thanks for reaching out. We take our customer service seriously so are dissapointed to hear about your experience particularly as we frequently receive plaudits for our excellent customer service.
All order confirmation email are automated so would have been sent out immediately as you placed your order. Since you have not received this email, it maybe likely that both this confirmation and our replies are all going into your spam folder.
Please forward your contact name and number to info@eliebeaumont.com and we will endeavour to contact you by phone if our emails are not getting through.
Thanks

Oceniono na 1 z 5

Poor on returns

I have ordered several bags and kept them.4, prompt delivery, packaged well. I returned a bag (silver in July 2025) and to date I have not received notification that it has been reimbursed? I did not manage to get a return label and paid for it myself. I would have expected just a little acknowledgement and confirmation of reimbursement.

14 lipca 2025
Opinia niezależna
Logo Elie Beaumont London

Odpowiedź od Elie Beaumont London

Hi Marilyn.
Thank you for taking the time to review our products. Feedback is important to a small family business like ours to ensure we continually improve.
We are very pleased that you are happy with the 4 bags you have received and retained.
Having investigated your issue, we note that a full refund was made promptly as your return was received in late July and that an email confirmation of the same was sent. We also replied confirming the same in response to your email enquiry of last week.
Unfortunately this reply may have gone into your spam folder .
We hope this helps clarify and that all is now to your full satisfaction. Should you have any questions, please do not hesitate to contact us at info@eliebeaumont.com.
Have a great day.

Oceniono na 3 z 5

Phone case not worth the price

Phone case not worth the price. Good service and responsive to return request. Phone case looks nice but doesn’t have a luxury feel. Paid over £40 for a case and lanyard but didn’t meet expectations for that price. Nice but a bit over priced. Good marketing

23 lipca 2025
Opinia niezależna
Oceniono na 2 z 5

The quality of the bag is average at…

The quality of the bag is average at best. It is most certainly not worth the price tag. The finish is ok. Loose threads and very thin leather. The lining of the bag is like a wash bag, but then I suppose it’s easier to clean. The free leather strap is poor quality and the metal work is light weight. The purse I ordered however was very nice but I didn’t want to keep it because I wasn’t keeping the bag.
Their response to my review was rather funny and ironic. Stating they have plenty of positive reviews on their OWN website!

31 lipca 2025
Opinia niezależna
Logo Elie Beaumont London

Odpowiedź od Elie Beaumont London

Hi Vicky.
Thank you for taking the time to review our products. Feedback is important to a small family business like ours to ensure we continually improve.
We would point out that we have numerous (5000+) verified reviews on our website where we are praised for both the quality of the leather used and workmanship on our bags that are handmade in Italy. The leather is sourced from superior tanneries supplying the same to designer brands and the production carried out on the same production lines as these premium brands.
Infact we are proud to say that we have a large volume of repeat customers who have collections of our bags due to their satisfaction with the quality and price.
We offer a full 12 month warranty on the quality of all our products and back up all our products with a no quibble returns policy and have seen that you have returned your product for which you will be refunded in full.
Your comments on the leather have already been passed on to our factory in Italy and we would be happy to respond to any queries via email at info@eliebeaumont.com

Oceniono na 5 z 5

I had bought a bag for my mum as a…

I had bought a bag for my mum as a present some time ago. Recently it broke (strap became unattached from bag) and I had contacted the company to let them know since it was within the warranty period. I received excellent customer service and I was given a brand new bag (chose a different colour) as a replacement. Very happy with the service and bags are great.

9 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

This is my third purchase from this…

This is my third purchase from this company and I wouldn’t hesitate to use them again. I ordered my third tassel bag and the quality is excellent. I love how it comes packaged in a nice box and in its own dust bag. The extra strap is an added bonus and this time I ordered the gold sunglasses case which I’m really pleased with.

14 lipca 2025
Opinia niezależna
Logo Elie Beaumont London

Odpowiedź od Elie Beaumont London

Hi Lorna, Thanks so much for your review - it means so much to small businesses like ours that our customers are happy with our products and service. We look forward to welcoming you back as a customer in the future and hope you enjoy wearing your bags

Oceniono na 5 z 5

Fantastic customer experience

Fantastic customer experience. The website stated that the two free gifts were out of stock. I sent an email to say I was very interested in the blue denim Arc sling bag but wanted a free strap and glasses case. The response was immediate and I placed my order. The bag and gifts arrived quickly and I love them! The bag is roomy, stylish and superb quality. Would buy from this company again in a heartbeat. Thank you!

22 kwietnia 2025
Opinia niezależna
Oceniono na 2 z 5

Received a gold cross body bag

Received a gold cross body bag. It had glue all over the zipper tab, not well made unfortunately. I emailed them and 3 days later am still waiting for a response!

21 marca 2025
Opinia niezależna
Logo Elie Beaumont London

Odpowiedź od Elie Beaumont London

Hi Leah, Thanks for taking the time to bring this issue to our attention. I believe you have been in communication with our customer service colleagues who have advised us the delay caused was due to a misplaced email. I understand that they have arranged a replacement as client satisfaction is always paramount for our customer as we hope you can see from our other numerous positive customer reviews visible on our website.
Please do not hesitate to contact us directly on the email thread responded to by my colleagues, should you require any further assistance.
Have a great day.

Oceniono na 5 z 5

Lovely daily bag

I purchased the tassle bag and matching tassle card holder on a whim, after an Elie Beaumont ad came across my Instagram time-line. I was pleasantly surprised when I received both items. The leather quality is excellent and has a beautiful grain. The leather also has a protective coating that wipes easily and is perfect for daily use. The only downside is the leather is very soft, and bag is not very structured. I would recommend a re-design with stiffer internal materials for more structure.

20 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Brilliant customer service and a…

Brilliant customer service and a beautiful watch!

They were able to do a custom order for me with a watch face and strap combo that wasn't a listing on the site. Then, I had made an error with the engraving which they fixed for me no issues. The watch arrived and is exactly as I wanted, and looks great. Can't wait to gift it.

5 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Third time purchase

This is the third time I’ve purchased from Elie Beaumont. Ordering and delivery were very straightforward and the bag came beautifully packaged. The phone bag is so lovely and more roomy than I thought. Will be perfect for evenings out on holiday. Love the strong green colour and the glitzy strap. Very pleased with my purchase.

23 stycznia 2025
Opinia niezależna
Oceniono na 4 z 5

Always best to speak with someone

Initially I received a faulty bag that I had to send back - Elie Beamont were very quick to reply with an email with a link for a pre-paid label.
Subsequently I did send a few emails regarding the fault and asked them to confirm receipt of my return and enquired into when I could expect dispatch of my exchange/replacement. No response from EB. However, on giving it some thought perhaps I was slighlty impatient, and at this time of year becoming so very busy, the company are most likely overwhelmed! and so thought to myself perhaps it would be best to call instead.
I called the owner/director on the number I found through a little research and they were swift to pick up! - they were very friendly, patient (depsite being able to tell they were swamped) and were so very helpful. They confirmed they had received my return and emails, and were so pro-active in sending out the exchange on the very same day, which I received within 2 days - so speedy! I am absolutely thrilled with my replacement bag - thank you so much Elie Beamont team, I much appreciate yourselves talking to me regarding my enquiries and was lovely to hear a friendly and helpful voice over the phone. Wishing you all a lovely festive season.

9 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Customer Service – Kind and helpful

Customer service was super friendly and helpful; my gift was delivered on time.

I contacted the company twice via email to inquire about the delivery date. I received a friendly and helpful response both times.

The gift was delivered on time with express delivery.

I am very happy with the outcome. Although they are busy and engraving may take longer, they did a great job.

Five stars because they turned my disappointing ( after i realised it takes for than ten days to be delivered) in happiness

My man is also happy with his Gift.

10 grudnia 2024
Opinia niezależna
Logo Elie Beaumont London

Odpowiedź od Elie Beaumont London

Hi Julia,
Thanks for reaching out. And sorry to hear about these issues as we do take our customer service seriously and receive positive reviews for it.
We received your email request to upgrade the order to express yesterday and have responded, perhaps this went into your spam folder. Since it is for an engraved item which is carried out externally we were awaiting a response from our engraving partners to ensure that they can do so before confirming to you that the service can be upgraded.
We will happily explain all your delivery speed options by direct email.
Thanks

Oceniono na 5 z 5

Love my new bag

Love my new bag, and free Keyring and strap. This is the 4th EB bag I’ve bought definitely the only bag I’ll ever need - just need one in every colour 😆

8 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Great quality product and excellent service

Reliability of the service which often goes above and beyond, and an excellent product. I love these tassel bags. Have just purchased the bronze and already have a black and blue, They are high quality and classy. The straps make them stand-out gorgeous!

20 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

So pleased with my new tassel bag!

So pleased with my new tassel bag!! This is my 3rd purchase and the quality is amazing and so are the offers.
My friends have all bought from you and I’m sure I’ll be back for more x

20 czerwca 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej