Just wonderful. There was no hard sell and no pressure - we had to put things on hold for several months due to my dad having unexpected health issues, and they couldn’t have been kinder about it. Wh... Zobacz więcej
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This summer we found out from a friend about care home annuities, this wasn't a product we were aware of, we worked with Eldercare Solutions to find the right annuity and now my Mum can live to be 100... Zobacz więcej
The team at Eldercare guided us through the options to fund my Mum's care home fees. They spent time listening to our needs and answering our questions. Several options were presented and Tracy spent... Zobacz więcej
I've had fantastic service and advice from Nicky, Tracy and Roger at Eldercare. Providing long term care for Mum has been a daunting situation for me and the thought of Mum's money running out... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.
Dane kontaktowe
Mill House Farm, Mill Lane, CM23 1AD, Berden, Zjednoczone Królestwo
- 0800 082 1155
- advice@eldercaregroup.co.uk
- eldercaregroup.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My enquiry for an annuity for care home…
My enquiry for an annuity for care home fees was dealt with speedily, satisfactorily and professionally.I received helpful advice and guidance throughout the whole process from Nicky & Tracy in a very friendly & courteous manner. They provided exactly what I asked for. I can’t praise them enough. A knowledgable company you can totally trust
Robert Wilson
Exemplary support, service and advice from Eldercare.
I thoroughly recommend Eldercare. Everyone I dealt with was friendly and professional and our adviser was extremely thorough, patient and helpful in exploring all options and sourcing exactly what we needed.
I cannot recommend Eldercare highly…
I cannot recommend Eldercare highly enough. We needed a care annuity for our mum and they were very helpful in obtaining this following completion of a relatively straightforward application form. This saved us a lot of time in contacting the insurance companies directly ourselves. Eldercare are very professional and experienced in this field, they did all of the work I didn't have the time or knowledge to do. Everything was done without delay and communication was excellent.
I cannot thank this company enough
I cannot thank this company enough. It's taken nearly a year to sell my mothers flat to get the funding to buy a care home annuity. I have been in contact with them in all that time, and they have been patient and informative. I was provided with a report that detailed all my options, and they have tweaked the details of the annuity to suit my requests. They were never too busy to answer questions or discuss issues when I needed. Thanks to Tracy, Nicky and Roger.
Outstanding Service from Eldercare
The service provided by Eldercare was outstanding. Whether dealing with Tracy, Nicky or Roger everyone is extremely knowledgeable and professional. At the outset I received some very comprehensive, objective and useful information and advice about care funding options for my relation. I decided to pursue the Care Annuity option and Eldercare helped me through the process the whole way through to completion. Not only has the annuity provided peace of mind but also certainty....it has enabled us to preserve other savings without having to worry about the unknown extent to which they would evaporate over time. The people at Eldercare are also very friendly and efficient - essentially experts in this particular field. I wouldn't hesitate to recommend them to any friends or relations should the need arise.
Eldercare made it easy.
Eldercare were clear, very helpful and completely on the ball. Any requests for action or information were dealt with very quickly and the whole experience was really very easy thanks to their professionalism.
I have no hesitation in echoing the favourable comments made by others and in recommending them to prospective clients looking for a care fees annuity.
A totally refreshing approach to…
A totally refreshing approach to funding later life care for my mother. I found the whole experience very smooth and clearly explained. I had no idea health care annuities existed and eldercare have been excellent in helping me choose a provider and get the quotes as well. In addition the help and advice provided via their website is invaluable. I would have no hesitation in recommending this company to others.
A great service for a valuable product
A great service for a valuable product that has provided security for my father’s care and peace of mind for us over the costs.
Excellent Service from start to finish
Just to say a big thank you to Roger, Nicky and Tracy who made the whole process very easy. From the original enquiry through talking through the various options and then setting up the annuity for my mother. We now have peace of mind that her care fees will be covered for the rest of her life. Thanks again
First Class - thoroughly recommended
Eldercare have provided a first class service. Initially Nicky Cave gave us an outstanding overview of the options available and then during a long period of inactivity while we had to secure funds the Eldercare team kept in touch but were never pushy.....and were very patient! Once we decided to proceed, the admin team worked with us very efficiently to finalise the Plan.
Thanks for your help, guidance and support
I can highly recommend Eldercare
We needed a policy to pay for our dad's care home fees. From start to finish Eldercare made the process straightforward. Nicky Cave in particular was brilliant at providing information and assistance which helped us pick a policy that we considered best for our circumstances. Thus the 5 star rating.
Excellent service
I initially came across Eldercare from a web search and then recommendation by a financial advisor. Roger, Tracy and Nicky were highly informative and supportive in helping find the right care annuity for my father. They made the process easy and understandable and were great at setting expectations.
No hesitation in recommending…
No hesitation in recommending Eldercare. I dealt with many members of the team and all without exception were patient, helpful and knowledgeable. At no time did I feel hassled. Thank you!
Would Not Hesitate To Recommend
Many thanks to Mike, Tracy and Roger for arranging the care annuity for my father. They answered my many questions with patience and professionalism. Nothing was too much trouble.
I would not hesitate to recommend Eldercare.
My first experience with Eldercare was…Excellent!
My first experience with Eldercare was with Penny who was recommended to me by a friend. Penny is so kind, easy to talk to and gave good professional advice. I was quite daunted by the responsibility of finding financial security for the future for my Mother who had already been in a care home for a year before I was introduced to the idea of an annuity. I have been treated with respect, kindness an my many questions and concerns were answered patiently. Tracy also dealt with everything professionally and guided me through the last part of the process. I feel I can always call on the team if I have any concerns in the future. Thanks so much to all of you for giving me the confidence to go ahead with the annuity and for the peace of mind this has brought me and our family.
Professional and Honest and would definitely recommend
We have been dealing with Nicky Cave over the last year for help and advice on the way forward for our elderly mother, who has a live-in carer with funds which were running out. Nicky and her Team have been professional throughout. They are friendly and whatever they promised to do, they did, always keeping us informed. After a lot of deliberation on our part, which was out of our hands, they have helped us to get a financial care package in place for our Mother. We would not hesitate to recommend them. Thank you Nicky and the Team.
Excellent advice
I found the service and advice given by Eldercare to be second to none. They were able to organise an excellent package of financial care for my mother who has recently moved into a care home. I now have peace of mind for her long term care. I was particularly impressed withe the advice and guidance given my Nicky Cave.
Very impressed with the professional…
Very impressed with the professional attitude at Eldercare and the promptness in dealing with the process of purchasing care funding via an annuity, for the first time. Nicky Cave was informative and Tracy Jenkins was very helpful with regard to the administration. I would definitely recommend Eldercare to anyone looking to purchase a Care Annuity.
Would highly recommend
We were provided all the information to enable us to make an informed decision regarding the purchase of an annuity, There was no pressure and in fact we decided it wasn’t suitable for our situation currently. I would definitely recommend this company and would also recommend people look into this option when self funding care home fees. (I never knew about this option until a friend purchased one for a family member)
Great experience
Having been told about care annuities, I was recommended to speak to Eldercare and I'm so glad I did!
They made the whole process easy to understand. I was given options and explanations about the outcomes of each one. This really helped with my decision-making.
Communication was very good. Roger, Nicky and Tracy kept me up-to-date with progress and were quick to answer any questions I had.
No hesitation in recommending anyone to talk to Eldercare for help with funding a loved-ones long-term care. It certainly has taken a weight off my mind!
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