Eldercare Solutions Ltd Recenzje 

202
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just wonderful. There was no hard sell and no pressure - we had to put things on hold for several months due to my dad having unexpected health issues, and they couldn’t have been kinder about it. Wh... Zobacz więcej

Oceniono na 5 z 5

This summer we found out from a friend about care home annuities, this wasn't a product we were aware of, we worked with Eldercare Solutions to find the right annuity and now my Mum can live to be 100... Zobacz więcej

Oceniono na 5 z 5

The team at Eldercare guided us through the options to fund my Mum's care home fees. They spent time listening to our needs and answering our questions. Several options were presented and Tracy spent... Zobacz więcej

Oceniono na 5 z 5

I've had fantastic service and advice from Nicky, Tracy and Roger at Eldercare. Providing long term care for Mum has been a daunting situation for me and the thought of Mum's money running out... Zobacz więcej

Informacje dotyczące firmy

  1. Finanse i ubezpieczenia

Napisane przez firmę

Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

202 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(202)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36

Napisz recenzję
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Oceniono na 5 z 5

Help with care home fees.

On placing our Mother into a care home, we were given Eldercare as a contact for financial advice on how the whole care home funding can play out, with honest free advice on our options.
The team communicated quickly and in a jargon free easy to understand manner.
We opted to buy an Annuity and ring fence a portion of savings. But importantly it guaranteed we could afford the fees as long as required with no fear of running out of money.

A great team and thoroughly recommend them to anyone being faced with care home funding worries.

11 września 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic support given at just the right time

Suddenly thrown into the world of care homes, after my Mum broke her leg at home, was a minefield of uncertainties. Mum couldn’t and didn’t want to go home from hospital and asked if we could look for a care home for her. Suddenly, finding a suitable home, paying its huge fees and selling her home was something our family had never encountered. Finding Eldercare early on in the process was our saviour and I mean that sincerely!! The experience, knowledge, advice and care given by all the staff was excellent. Every query was clearly talked through and explained, leaving us with full confidence that the annuity the family and my Mum decided on was the very best option to negate any future financial worries about her long term care needs.
So, here we are, six months on - Mum very happily living in her beautiful care home near me, house sold and the annuity covering a large percentage cost of the annual fees. Thank you so much Eldercare, we really couldn’t have done this without you and your continuing support.

15 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic Service

The team at Eldercare (Nicky, Tracy & Roger) delivered a fantastic service and supported our annuity purchase at every stage of the process.

We hadn't even considered an annuity purchase for care home fees until we were made aware of the option by the care home and throughout the process Eldercare have been a pleasure to deal with and we are delighted with the outcome.

I have no hesitation in recommending Eldercare, they are first class!

2 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommended!

Eldercare were extremely helpful in arranging a lifetime care plan for my mother. They made the process very straightforward, communication was excellent and they kept everything clear and easy to understand. They remained supportive, effective and helpful during a very stressful time, highly recommended and a pleasure to work with.

8 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Reliable service

I thought Eldercare was amazing. I was worried about the long-term affordability of long-term care for my Mum, but Michael explained the options and gave me time to think and talk them through. As a result, I feel we have made the right decision and my Mum can stay in her current care home long term. Everything was clearly explained all the way through I would recommend Eldercare to anyone thinking about paying for long term care for their loved ones.

7 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommend

Highly recommend - Eldercare were a real pleasure to deal with. From start to finish I felt I was in safe hands. I had learnt about care annuities when researching care choices for my mother a year ago but Eldercare were able to guide me through all the available options and highlight the pros and cons of different routes that I hadn't considered. Roger, Nicky and Tracy were always on hand to answer any questions.
The whole process was smooth and easy - I will be back to do the same for my mother-in-law later in the year.

21 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Eldercare offer a personal service and friendly advice

As the POA for my Godmother I first heard about Eldercare from a Care Home we visited. From the moment I made contact with Eldercare they were very helpful, friendly and supportive and gave me all the information I needed to make the right care home funding choice. There was no obligation to go with the Annuity and no pressure whatsoever. Michael and Tracy were available to answer questions anytime. It is a daunting process making huge financial decisions on behalf of someone else but Eldercare were there anytime to discuss any queries that I had. I recommend that you talk to Eldercare if you want to assess whether a Care Home Annuity is the right way forward for your family.

25 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

A very good service, twice.

As a family, we have now used Eldercare twice to arrange funding for the care of relatives. After our first experience, we had no hesitation in using them again. The team has always been efficient, informative and supportive and the process clear and straightforward. We would highly recommend Eldercare and the services of Tracy, Nicky and Roger to anyone in the position of having to find care fees and consider the options available.

18 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Good, honest advice to help you decide on the best option

It's a difficult time when sorting out a Care Home annuity for a loved one. They are not cheap and there are many options to weigh up.

Eldercare made the whole process as painless as something like this can be, highlighting the best deals and drawing attention to all the small details you need to know.

I can thoroughly recommend them should you need this sort of service.

23 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

An extremely professional company.

This company were extremely professional. They always replied to emails and phone calls promptly and ensured that you had all the correct information to enable you to make a decision in your own time.
They did not make you feel under pressure which is exactly what you want when you are making financial decisions.

17 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Funding for care

Many thanks to the Eldercare Team for providing excellent advice and support throughout. We had no previous knowledge of funding for care or annuities. We received great guidance from Michael and Tracy and having the annuity in place provides great peace of mind. A highly recommended service.

3 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Helpful experts

Eldercare were extremely helpful and responsive when we put a care fees annuity in place for my father. Nicky and Tracey were very knowledgable. Would highly recommend.

25 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Charlotte MK

Thank you for being so patient and answering all our questions so promptly and thoroughly. I knew nothing about care annuities . ElderCare guided us through the process and gave us all the options clearly so that we could decide on the best option for my relative in care.

31 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommend, excellent service and great communication

All the staff at Eldercare were great, offering an excellent service, particularly Tracy and Nicky. Not having any knowledge of this area of finance, they listened carefully to our needs and explained the different options very clearly. They kept us informed all along the process making the decision for us very easy. I would happily recommend them.

20 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Couldn't fault the process

Nicky and Tracy who dealt with the enquiry, application and finalisation of the process were technically knowledgeable and friendly. As a retired Chartered Accountant I have some knowledge of care fees annuities and couldn't fault the work put into the calculations provided and final recommendations.

21 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Kind, supportive and excellent.

Having to face the care fees dilemma for an elderly relative and then take out an annuity is a massive decision, but Eldercare have made the whole process so much easier than I imagined it would be. From start to finish Nicky and Tracy have listened, advised and listened again. They have oodles of patience and they really understand the issues and concerns. I would not hesitate to recommend their service. Thank you

8 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Professional Advisors with Integrity

Determining whether an annuity was suitable for us, and the optimum terms of such an annuity, was not straightforward. However, having Eldercare to hand at all times to work through the detail was very valuable, and Nicky, Tracy and Roger were all very professional and attentive. They are driven simply to get the best outcome for their client.

7 maja 2025
Opinia niezależna
Oceniono na 5 z 5

High;y recommended

We had the greatest of respect for Eldercare when I worked for an annuity company so they were the first people I turned to when I needed a care annuity for my mum. Nicky and Tracy were technically excellent, empathetic and guided me through the options. Would highly recommend.

29 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent service

I am very grateful to Nicky and Tracy at Eldercare for all their help, advice and considerable patience with a very protracted process to set up an annuity for my mother's care. They were so supportive and kind every step of the way, and their guidance was invaluable. I am very happy with the outcome and how the arrangement is working.

31 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Peace of Mind

Eldercare has taken the worry of financing my mother's care, away.
The staff and management at Eldercare made setting up an annuity extremely easy. Everything was fully explained, all questions addressed in detail. Nothing was too much trouble.
Eldercare is a truly professional, friendly and understanding, organisation that has provided peace of mind over my mother's future care.

13 lutego 2025
Opinia niezależna

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