I am in Australia and bought software online and they sent me the wrong one. I cannot contact them via email or phone at all. They can email me all the time no problem but there is no hope in hell of... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Second EK tech help for installation. Eric was very careful to listen to my problem and helped me work around the link for screen share which did NOT appear on MacBook Pro screen as expected. The fi... Zobacz więcej
Even one star is too many. I received the wrong software and attempted to reach their customer service. My email bounced back and when I called the phone number a recording came on saying the number w... Zobacz więcej
Through his assistance and patience, Eric literally prevented me from sailing my new MacBook across the room. With zero success on my own, I tried for hours to create a new Microsoft.com account so th... Zobacz więcej
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Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
F. S. From Texas - Excellent products
Fast and reliable acquisition process. After a few minutes I was able to download the software and few minutes after, I received the product key number by email. The product that I got is an official Microsoft software but at a much cheaper price. I am willing to buy more products from this site.
Super fast and great service… very…
Super fast and great service… very responsive…
Eric is awesome!
I just purchased Microsoft Office 2021 Plus version from Eksoftware. The entire process was very seamless and easy to do. But, I couldn't figure out why Outlook was not logging me in especially since all the other apps had loaded up perfectly. I started chatting with *Eric and my issue was fixed in under 5 minutes. He was extremely helpful and quick! Thank you Eric! This whole process was a breeze. I am very thankful.
Excellent customer support!
Eric, with EKsoftware, gave excellent assistance with the installation of Office 2019. He responded quickly and had me up and running in a half hour using chat. I'd give him 5 out of 5 stars!!
I needed a refund because I bought the…
I needed a refund because I bought the wrong product and they credited my account back with no big hassles
Now that is not normal - I normally only get a credit to buy something else.
Thanks you
I purchased Microsoft Word for 2016…
I purchased Microsoft Word for 2016 which turned out to be incomparable, so I returned it and got an immediate refund. I was about to purchase the latest version of Word when I realized that I only need to able to read, not to copy or edit. But the experience was so easy and pleasant that I recommended Eksoftware to all my friends. Thank you very much.
Paul was very professional
Paul was very professional, he spent about 2 hours chatting with me and kept on trying untill he fixed the issue with Publisher. Paul is the best. Thank you very much, Paul, I really appreciated your help.
Eddie Catarino
Realtor
Florida Homes Realty & Mtg, LLC
Purchasing MS Word without the 365…
Purchasing MS Word without the 365 suite is not easy!
Ekosoftware made it less difficult but the download process is NOT user friendly, and I’ve been using computers forever
Eric was great to help me out
Eric was great to help me out. I really don't know that much about downloading etc and he was able to walk me thru all the basic steps.
Eric was professional and informed.
Eric was professional and informed.
He helped with my situation perfectly.
Thanks.
Eric did a great job helping me out and…
Eric did a great job helping me out and I appreciate his quick response thanks 🙏
Excellent customer service
Forgot to apply code at check out... via chat Joe was able to apply a discount.
The prices seemed to good to be true
The prices seemed to good to be true. I was in a tough spot at 11:15pm PST. The website said instantaneous download and I was skeptical. I ordered and although it took 15 minutes to get our key they actually had 24/7 chat available --- I AM SO IMPRESSED!! I will be buying all my company's software here going forward. YOU GUYS ARE LIFE SAVERS!!!!
Price was right
Price was right. Installation was a little complicated. Thought I was just getting Publisher but ended up getting MS Office 2019. all-in-all....an upgrade from my 2013. Had to call tech service, but got it all worked out and I'm very happy with product and price.
Through his professionalism
Through his assistance and patience, Eric literally prevented me from sailing my new MacBook across the room. With zero success on my own, I tried for hours to create a new Microsoft.com account so that I could register my software and begin using what I had just paid for. In the end the answer was utilizing a different browser to create the account. Eric is an asset to your organization! I hope you will show him that he is valued. Thanks again Eric for your help!
Eric was extremely helpful.
Eric was extremely helpful.
Joe was on my first chat, but i was on my cellphone
I had put in the wrong email…
I had put in the wrong email (transposed two letters) when I put in my order. Joe was quick to respond and quick to get my order corrected. He remained silently in the background as I waited on the email to be sent and once it was, he waited for me to get it installed. All in all, very good service!
Both Eric and Pavle have done a wonderful job!
Both Eric and Pavle have done a wonderful job helping this older, not so computer savvy user! Both were very patient and understanding. Thank you for making them available! I am now up and running (for me after a long and difficult download and install. Many thanks for both of them!
Joe Slama
Eric SoftwareKeep, you are a genius
Eric was amazing. i wouldn't have gotten anywhere without his help. I'm 1000% satisfied with everything he did. he was very very patient with me and made sure i was satisfied. he deserves a raise
Great customer service
Great customer service, I was having some problems because I just got windows 11 and they figured it out and outlook works great.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








