The item was purchased thinking it would fit my canopy which has Gen iii on it. It didn’t fit and was returned for credit but have heard nothing about the credit other than I would lose approximately... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Delivery - Very Prompt - about 3 weeks after ordering. Very well packed for shipping. Top quality product well made with an excellent finish. Fitting instructions....good. Downside... Interior li... Zobacz więcej
Reakcja na opinię
I met Chris about 18 months ago and he has given me continuous updates over the months for canopy support brackets for my Hilux. Always answered any questions I’ve had and been in constant contact. Th... Zobacz więcej
Reakcja na opinię
Have had a canopy of theirs for 5 years now, feel like they make a solid and stylish canopy, but its let down by using cheap crappy fasteners and struts, also the powder coating on the roof rails all... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
EGR Auto world-leading manufacturer of the highest quality automotive accessories that has supplied some of the world's largest OEMs for nearly 50 years.
Dane kontaktowe
84 Evans Road, 4107, Salisbury, Australia
- 1300 320 338
- hello@egrauto.com
- egrauto.com
3,4
Średnia
300 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 5% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great advisory help plus quick &…
Great advisory help plus quick & accurate shipping of all items ordered that fully satisfied my needs ⭐️⭐️⭐️⭐️⭐️
6 lutego 2024
Odpowiedź od EGR Auto
Thanks for the great review Jaes! Enjoy your new EGR product.
Odpowiedź od EGR Auto
Thanks for the great review Steve! Enjoy your canopy.
Although I had to ask as the part…
Although I had to ask as the part number wasn’t obvious, got great help and the parts were shipped quickly.
4 lutego 2024
Odpowiedź od EGR Auto
Sorry that the part number wasn't clear on our end, but we're glad we were able to provide a solution! Thanks for your review.
Gen 3 Hilux canopy support brackets
I met Chris about 18 months ago and he has given me continuous updates over the months for canopy support brackets for my Hilux. Always answered any questions I’ve had and been in constant contact. The wait was made easier not having to wonder when they would arrive and when they did he was straight into me knowing how long I was waiting for them . Champion bloke .
9 stycznia 2024
Odpowiedź od EGR Auto
Great to hear about your fantastic experience with Chris, we will make sure to forward this on to him!
Odpowiedź od EGR Auto
Thanks for the great review Robert!
Odpowiedź od EGR Auto
Thanks David! Enjoy your new EGR product.
Great quality products and fitted in a…
Great quality products and fitted in a timely manner
8 stycznia 2024
Odpowiedź od EGR Auto
Thanks for the great review Kristian!
Odpowiedź od EGR Auto
Hi Joseph, we have checked your records and have found the dispatch notice, delivery information and the image of the product at your address. Please contact customer service if you have any issues.
Odpowiedź od EGR Auto
Thanks for the great review Bow!
Great customer service
I work closely with EGR as an authorised reseller of their products, and need to give Trudi a shout out! Any questions or issues that I might have are answered quickly, friendly & professionally.
I work with many part's suppliers, the service I receive from EGR is much better than most.
1 lutego 2024
Opinia niezależna
Odpowiedź od EGR Auto
Thanks for the great review Luke! We will make sure to share your praise with Trudi.
Fast Service and Quick Delivery
Fast Service and Quick Delivery. Very helpful staff and knowledgeable of their products.
13 grudnia 2023
Odpowiedź od EGR Auto
Thank you Margaret! Enjoy your products.
I was after a key for my Hilux hardlid…
I was after a key for my Hilux hardlid as i'd lost the original, went to Toyota and they wanted $135 I called EGR they sent me two which I received in 2 days for only $49 very happy as they worked with no issue.
12 grudnia 2023
Odpowiedź od EGR Auto
Thanks for the great review Gary! We're glad we could help.
Very helpful from start to finish
Very helpful from start to finish. I was helped by Ian Kubler who could not have been nicer. Great service! Speedy delivery of order t'boot! I HIGHLY recommend EGR Auto.
8 grudnia 2023
Odpowiedź od EGR Auto
Thank you Pip! We will forward your satisfaction on to Ian. Enjoy your product.
The products are very well made and I…
The products are very well made and I am very happy with them but it was difficult to make contact to purchase them, I had left messages and emails with not response. I continued to call because I wanted your particular product.
7 grudnia 2023
Very helpful fast delivery
8 grudnia 2023
Odpowiedź od EGR Auto
Thanks for the review Steve - enjoy your EGR products.
Odpowiedź od EGR Auto
Thanks for the great review John!
-7 day expected fitment time on buying…
-7 day expected fitment time on buying product, was closer to a month
-1 day quoted fitment, garage needed it for 2 days. Was told product didn't fit properly on phone and had to wait for EGR rep to see, on 2nd day no one could explain the issue to me.
-not convinced issue was resolved correctly, when closing at end of roller door cycle the operation is notchy and not smooth. 2x has stopped during beginning of opening operation and had to press buttons again
-on pick up was told I owed another $800 for fitment even though it had been paid for. Found service staff were quite rude and accusing of myself that I had done something wrong, for $4000 roller I expect better
Pulled keys from table like I would steal vehicle and was unprofessional when I explained that if the cost was $4800 I would have gone genuine or it would have been fitted in my place of work
13 listopada 2023
Got my canopy fitted but they couldn't…
Got my canopy fitted but they couldn't get the remote locking to work. Finally found a broken wire that took 5hrs. On top of that they scratched the crap out of my tub brand new car. Sad for paying top dollar for the canopy. canopy got fitted at Adventure off road slacks Creek.
15 grudnia 2023
Odpowiedź od EGR Auto
Hi Peter, who fitted the product for you?
Service great
Very good service parts all fit well but maybe a handle on rear canopy glass for opening
13 listopada 2023
Odpowiedź od EGR Auto
Hi Shane, thanks for the feedback will take your feedback on board and pass onto our product team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.