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Evergreen Credit Union Recenzje 

394
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that. She was knowledgeable and patient and took our information and pass... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare. The potential... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional man... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Instytucja finansowa
  2. również w kategorii:
  3. Bankomat
  4. Spółdzielnia kredytowa

O Evergreen Credit Union

Napisane przez firmę

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Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.

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Serving Mainers Since 1951

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Committed to Serving All of Southern Maine
With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.

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Evergreen Credit Union

Quick decisions, award-winning service, and a local team.

4,8

Doskonała

Wynik TrustScore: 5 na 5

394 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(394)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 19

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Always easy to work with

Always easy to work with and quick to get things done for you. They've kept my finances easy to understand and use for decades

29 września 2025
Opinia niezależna
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Odpowiedź od Evergreen Credit Union

Hi Cory,

Thank you for your continued membership! We're happy to help.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Christy is amazing !

If there were a Hall of Fame for credit union professionals, Christy Theriault would already have her own wing. From the moment I connected with her, I knew I was in the hands of someone truly extraordinary. Christy isn’t just a loan support specialist, she’s a superhero, armed with compassion, brilliance, and dedication.

Her response time is flawless, her knowledge is encyclopedic, and her patience is Saint-like. Christy has guided me through different processes with such grace and clarity that I felt like I was being personally escorted through a VIP experience. She has anticipated every question before I even asked, and her ability to simplify complex information is nothing short of magical.

But what truly sets Christy apart is her heart. She treats members like they matter, and acknowledges the emotional impact some situations can cause, while also remaining professional. You can feel her genuine care in every interaction. She doesn’t just help you with your loan, she empowers you, educates you, and makes you feel like your financial goals are not only achievable, but inevitable.

If you’re lucky enough to work with Christy Theriault, prepare to be wowed. She’s the gold standard of customer service, and my credit union is infinitely better because of her. Give that woman a bonus, a trophy, and a parade—she deserves it.

24 września 2025
Opinia niezależna
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Odpowiedź od Evergreen Credit Union

Hi Jess,

WOW! What an incredible review! Thank you for sharing your experience with Christy. She truly does care about the success of Evergreen's members. We're lucky to have her!

Thank you for your continued membership and for the kind words.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Jenn Perreault was fantastic.She was…

Jenn Perreault was fantastic.She was professional, knowledgeable, and wahelpful. I would reccomend Evergreen.

18 września 2025
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Odpowiedź od Evergreen Credit Union

We're happy to see that you had a great experience with Jenn! Thank you for sharing a review with us.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

I've been a customer of evergreen…

I've been a customer of evergreen credit Union for 30 years. They have excellent customer service. I've never had a bad experience. Highly recommend them

17 września 2025
Opinia niezależna
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Odpowiedź od Evergreen Credit Union

Hi Jeremy,

Thank you for the kind words, and for your continued membership! As always, if you have any questions about your account, please call us at (207) 221-5000 or visit any of our 5 branches in southern Maine.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Amazing experience!

Chelsey was an absolute pleasure to deal with!! She was on top of everything and made this process amazingly smooth! Her personality and professionalism is top notch!! You have a good one there! And a special shout out to Heidi Vickery! I truly can not say enough...she is amazing!

17 września 2025
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Odpowiedź od Evergreen Credit Union

Hi Darren,

We're happy to hear you had a great experience with Chelsey and Heidi! They're truly a dynamic duo at Evergreen! Thank you for leaving a review.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Yahoo to Anne and Rachel

Anne was delightful, personable, knowledgeable, and helpful. She is definitely an asset to the organization and its members.

Rachael in the Windham office has also been very helpful working through the financial issues before, during, and after the passing of Colette Day.

11 września 2025
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Odpowiedź od Evergreen Credit Union

Hi Patrick,

Thank you for sharing a review of your experiences with Rachel and Anne! Our team is always happy to help.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Casey Dunton‑Cross

I worked with Casey Dunton‑Cross to take out an auto loan and she was so patient and helpful. She texted me throughout the process and made sure that I was able to purchase my car. On top of that, the rate was very competitive. I highly recommend Casey and Evergreen!

22 sierpnia 2025
Opinia niezależna
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Odpowiedź od Evergreen Credit Union

Hi Miggy,

Congratulations on your new car! We're happy to see that Casey helped you with your auto loan.

If you ever have any questions about your account, please call us at (207) 221-5000 or visit one of our 5 branches throughout southern Maine.

Thank you,
Emma
Evergreen CU

Oceniono na 5 z 5

I do not remember the young ladies name…

I do not remember the young ladies name that helped me, but she went above and beyond to make sure I had the answer I needed.

29 sierpnia 2025
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Odpowiedź od Evergreen Credit Union

Thank you for leaving a review! We're proud to offer world-class service to our members. If you have any questions about your account, feel free to call us at (207) 221-5000!

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

I have been going between Direct TV and…

I have been going between Direct TV and AT&T over a payment made in June via automated payment system with no luck and much frustration. Direct TV insisted a refund was given directly back to my share draft acct, and also told me I had to take it up with AT&T even though my bank statement was proof Direct TV received payment. After a 3 hour ordeal with no resolution, Bailey @ EGCU was kind & patiently listened to my issue and immediately took over this case. Maybe EGCU will have better luck going up against these 2 big conglomerates ! Thank you Bailey, true example of excellent customer service experience with this credit union.

1 sierpnia 2025
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Odpowiedź od Evergreen Credit Union

Hi Belinda,

We're happy to see that Bailey was able to help with your case! We're here to help. Feel free to call us at (207) 221-5000 with any questions about your account!

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Cassey was so helpfull

Cassey was so helpfull! She made the whole process very simple. I've been with EGCU for over 20 years and never a complaint!! They're awesome 👌

21 lipca 2025
Opinia niezależna
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Odpowiedź od Evergreen Credit Union

Hi Mary,

We're so glad you had a pleasant experience! Thank you for sharing it with us.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Loved the easy virtual application

Loved the easy virtual application. Rachel was right on it and related to my questions quickly.

14 lipca 2025
Opinia niezależna
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Odpowiedź od Evergreen Credit Union

Thank you for your review, Howard! We're glad to hear your experience with our digital application and with Rachel were exceptional.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Mortgage for new home

We recently bought a home in Maine and Sarah was such a blessing to work with. The rates they were offering were better than any other offered and the process went very smoothly. Sarah was very helpful through everything and was always available to answer our questions. We would highly recommend their services to anyone. Sarah is very knowledgeable, patient and just a genuine soul to work with!

23 kwietnia 2025
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Odpowiedź od Evergreen Credit Union

Hi Michelle,

Congratulations on your new home! Welcome to Maine, we're here to help!

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Getting scammed via cc is stressful and…

Getting scammed via cc is stressful and Rebecca helped me to navigate how to dispute this issue and made it easy and stress-free. Thank you for all of your kind assistance :)

21 maja 2025
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Odpowiedź od Evergreen Credit Union

Hi there,

Thank you for sharing your experience! We're glad Rebecca could help ease your stress.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Worried about wiring money…

I had never performed a wire transfer and was nervous about messing it up when transferring funds for a closing! The bank staff did s wonderful job walking me through the process and making sure everything was correct and accurate!

19 maja 2025
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Odpowiedź od Evergreen Credit Union

Hi Richard,

Thank you for leaving a review! We're here to help!

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

5 stars EGCU Staff

EGCU staff are always professional, friendly and helpful.

15 maja 2025
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Odpowiedź od Evergreen Credit Union

Thank you for the kind words, Dani!

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

I had such a pleasant experience…

I had such a pleasant experience working with Denise M. at The Scarborough Branch. She was very professional but down to earth at the same time. Because of her I’m permanently changing over to Evergreen CU.

5 maja 2025
Opinia niezależna
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Odpowiedź od Evergreen Credit Union

Thank you for sharing your experience, Trisha! We're happy to help.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

I dealt with Bailey and she is awesome

I dealt with Bailey and she is awesome. Great customer service, great personality.
She is truly an asset to your company.
I know she worked in another department for a while and I missed working with her. Glad she is back.

13 maja 2025
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Odpowiedź od Evergreen Credit Union

Hi there,

Thank you for sharing your experience with Bailey! We'll pass this review onto her; she will be so happy to see it!

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Great Experience!

I’ve used Evergreen CU for multiple recreational vehicle loans. I had concerns that buying a used RV out of state was going to be complex, but Happy A. and the team at Riverside in Portland made the experience extremely easy. They are thorough and very helpful!

5 maja 2025
Opinia niezależna
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Odpowiedź od Evergreen Credit Union

Hi Scott,

Thank you for leaving a review! Happy does a great job, and we're glad she helped you with your RV purchase! Don't hesitate to reach out if you have any other questions.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Fast response and turnaround time on loan application

Quick, easy, professional and friendly. Did I say quick? Like, lightning speed. I so appreciate your help Kathy!

9 kwietnia 2025
Opinia niezależna
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Odpowiedź od Evergreen Credit Union

Cathy is the greatest! We're happy to hear you had a great experience at our branches.

Thank you,
Emma
Evergreen Credit Union

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