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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Cette marque pourtant réputée n'est pas à la hauteur de mes attentes. J'ai acheté un Bamba Pain en Décembre 2024 et même pas 1 an et demi après une utilisation normale, un trou s'est formé au niveau... Zobacz więcej

Oceniono na 1 z 5

ABSOLOUTLEY HORRENDOUS. Ordered two tshirts for my sons birthday over 2 weeks ago. Contacted CS multiple times, said that UPS had tried to deliver the parcel twice, then admitted to not having tri... Zobacz więcej

Oceniono na 5 z 5

Excellent quality and excellent service. Due to UK leaving EU my delivery took longer than usual, so it took three weeks to be delivered. I did get onto Edwin as I thought it would only take a few d... Zobacz więcej

Oceniono na 1 z 5

J'ai acheté un jeans en Juillet avec tout le packaging marketing qui va bien: Toile japonaise selvedge 14oz en coton recyclé, made in japan pour la modique somme de 200eu. J'ai remarqué il ya 2semain... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Zakupy i moda

Napisane przez firmę

EDWIN is a progressive denim brand that blends their Japanese background, craftsmanship and expertise with a European contemporary flavour, vision and attitude.


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

55 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

FAKE JOBS ADVERTISED EVERY MONTH

It seems i am not the only one with terrible reviews about this company, they advertise a job every single month in the same location & same position & when people apply they are refused, it is fake & a total scam, it is obvious they are doing it to gain more visibility for there crappy brand. So be careful with a company that behaves like this.

21 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

J'ai acheté un jeans en Juillet avec…

J'ai acheté un jeans en Juillet avec tout le packaging marketing qui va bien:
Toile japonaise selvedge 14oz en coton recyclé, made in japan pour la modique somme de 200eu. J'ai remarqué il ya 2semainees un accroc au niveau de ma poche arrière qui est vite devenu un petit trou. J'ai eu des Lee101, des wrangler, des Levi's Vintage et naked and famous gardé plusieurs années sans jamais avoir ce soucis. J'en conclus que vous m'avez envoyé un produit défectueux,donc Edwin c'est fini pour moi, je reste sur du naked and famous

4 lipca 2022
Opinia niezależna
Logo EDWIN

Odpowiedź od EDWIN

Hi Damien,

thanks for your feedback!

First and foremost, we're sorry that your Jeans does not meet our usual quality standards!

I'm sure that your Jeans is an manufacturing issue, and we may can do an exchange here.

We'll send you an email in order to provide us with some pictures of the damage.

Best regards,
your EDWIN Europe Team

Oceniono na 1 z 5

Buyer beware

Buyer beware. I was sent wrong size for $208 jeans. They were returned meeting every requirement, and I have been unsuccessful at receiving refund.

27 lipca 2022
Opinia niezależna
Logo EDWIN

Odpowiedź od EDWIN

Dear Customer,

thank you for your review!

We are really sorry for your experience and would like to look into this issue!
Therefore, could you please provide us with your order number?

Many thanks,
your EDWIN Europe Team

Oceniono na 1 z 5

They STOLE my money

They STOLE my money! Bought jeans, jeans didn't fit, returned jeans - then got a confusing email telling me i'd returned the item to the wrong place, after I asked for explanations they told me i'd returned an item bought from amazon. They shipped the box to me, which was indeed an amazon return, clearly bought by a completely different person, different name and address. They have not refunded me and stopped answering emails!! I now have a crappy amazon dog leash and am out 120 euros, this is 100 % illegal.

24 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Honest review and my experience

I honestly think this website is rated very low compared to all their good things. So I thought I would tell yall my experience.

So I ordered a hoodie, t-shirt and a waterbottle at edwin. Then I thought for a minute, maybe I should have checked trustpilot and see what other peoples experiences have been with this website, so I did. I saw it only had 2,9 stars and was kinda sad because I'm usually very skeptical, but I thought I've done it and now I wait to see what happens. Then after a day I asked them a question about toll in their support and at my surprise they answered my question over the night and that gave me a good sensation about my order. I then on the 3rd day couldn't find a track number anywhere and got scared and I panicked a bit. Then I found out it was in my "order confirmed" mail, and were all happy and good again, which was my fault! Then the package arrived and i went out to get it and boy oh boy, when I opened the pack I was so excited and thrilled to see how professional the company made my package look. First when I teared off the cupboard strip to open it I saw a sticker (which is in my opinion an extra luxury to have) and my hoodie and t-shirt were wrapped in this luxurious paper and were a very nice presentable way to have my package. But I will say that I was sad that I didn't recieve my waterbottle, but then I looked back in my emails and saw that they've send an email saying they didn't have the waterbottle in stock on monday, so they did it very early, almost right after I ordered my items.

My experince was amazing and it isn't the last time I order from this website because damn it was good! Great sevice, fast delivery, great prices, luxurious wrapping and amazing quality.

2 marca 2022
Opinia niezależna
Oceniono na 2 z 5

Ripped within a year

Bought a pair of jeans from a verified third party store. They ripped at the crotch within a year, despite quite infrequent wear and being a slightly loose fit. Edwin refused to give a credit note, as they said it was "wear and tear". Really disappointed with the poor quality, especially considering the high price tag. Would avoid.

3 listopada 2021
Opinia niezależna
Oceniono na 1 z 5

I ordered items in January and never…

I ordered items in January and never received them. Despite Edwin locating the items with UPS in March, and their recall to Edwin, they still refuse to refund my money until the product is back with them. This is now 4 months of stalling with appalling and entitled customer service. I will never shop with them again and beware if you do not receive your order you will be stuck in a repeating pattern of "be patient" for months.

24 kwietnia 2021
Opinia niezależna
Oceniono na 5 z 5

Great sustainable clothing brand

Bought two items from Edwin (one t-shirt, one long-sleeved t-shirt) and both are great quality and good size. Came in some nice packaging with the option to return for free (albeit the packaging could be slightly smaller). Very happy with my purchases

22 lutego 2021
Opinia niezależna
Oceniono na 5 z 5

Happy 😊

Excellent quality and excellent service. Due to UK leaving EU my delivery took longer than usual, so it took three weeks to be delivered. I did get onto Edwin as I thought it would only take a few days at the most a week and every time was given excellent customer service. I could also see progress via the tracker. The items arrived and I was delightet to see and feel the quality and design, slanted pockets on the jacket and heavy cotton in the t-shirts. I will order again and look forward to Edwin's new collection.

8 lutego 2021
Opinia niezależna
Oceniono na 1 z 5

Appalling experience all round

Had to return jeans after seams came apart. Edwin asked me to return jeans to them (at my own cost), which I did. After being told the jeans were repaired, the jeans came back exactly the same. Edwin asked me to return them again (at my own cost), and when jeans came back, the repair was poorly completed. An appalling customer service experience and I won't be buying from this company again.

20 sierpnia 2020
Opinia niezależna
Oceniono na 1 z 5

Terrible quality Selvedge

I bought a pair of Selvedge jeans exactly a year ago. Nice look and fit. But the crotch wore through on both sides of the seam, and had to be repaired. Now they’ve got a hole worn through on the rear of the crotch. Not great when you’ve paid £140.

26 lipca 2020
Opinia niezależna
Oceniono na 1 z 5

ONLY A LOSS OF MONEY!!

ONLY A LOSS OF MONEY!!!

I ordered 5 items, after 2 months 3 arrived, which were totally disappointing. 1 month after i ordered they send me the information, that 1 item is out of stock and i should choose another one instead or the give me a credit. they didnt even over a refund. 1 item is still "preparing for shipping" - after 2 months!!!! i lost almost 180 Euro for nothing!!!!!

23 czerwca 2020
Opinia niezależna

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