Ede & Ravenscroft Recenzje 

2494
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The experience went a level ahead given that the delivery was made on time and the staff was extremely kind and caring with their approach This would indeed go down in my memory lane. I Would also l... Zobacz więcej

Oceniono na 5 z 5

The older gentleman who helped me put on my gown and cap and secure them in place was lovely. He was respectful and cheery. We were all checked at least 3-4 times before the graduation ceremony. The a... Zobacz więcej

Oceniono na 2 z 5

really expensive, like way above a students budget, and we werent told we had to save for the graduation until a month before so i had to skip meals to afford it, when I was talking to the woman I pai... Zobacz więcej

Oceniono na 5 z 5

I recently graduated, and unfortunately lost a sentimental pin that I had left attached to my gown. I contacted the company, and received a phone call where Ede and Ravenscroft told me they had found... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 94% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(2494)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 250

Napisz recenzję
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Oceniono na 4 z 5

Great service

Great service, the people made my masters graduation go smoothly! People there to help with robing and placement of the cape and hat!

The only thing that would need a slight improvement would be the base of my robe had dry mud on it as I was handed it. Whether this was used earlier in the day or another day, this should have been cleaned

19 maja 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Libby,

Thank you so much for taking the time to leave a review. I do apologies about the condition of the gown, i will pass on this information.

Kind regards,
Mia

Oceniono na 5 z 5

Excellent service at CIOB graduation 2026 Drapers Hall

It was really a great pleasure to have received such a wonderful service from you and your staff. I had no qualm at all. I will even use your services again when I graduate again next year. Also will also recommend you to friends and colleagues.

15 maja 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Manyane,

Thank you for taking the time to leave such a positive review. We look forward to continuing to exceed your expectations in the future.

Kind regards,
Mia

Oceniono na 5 z 5

Emotional, Joyous Occasion

The team were fantastic from start to finish, ensuring at every stage that my tassle was facing the right way, that my hood was sitting at the right length and that my cap was a snug fit. In fact, I think I'll take more qualifications, just to get to wear the clobber again!!!

Thanks Ede & Ravenscroft!

19 maja 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear John,

Your positive feedback means so much to us. Thank you for sharing your experience and for recognizing our team's efforts.

Kind regards,
Mia

Oceniono na 5 z 5

Graduation Pictures

I had a great experience with Ede & Ravenscroft; they have an organised staff, good quality of service, and I believe that with such a service, the majority of customers will be satisfied. The booking process is not complex and is understandable, so that we can have a good order according to our needs. They have different prices, depending on the customer's order. Well-structured communication with the Customer, I would recommend other students from a different University, employees from different companies to work with Edge & Ravenscroft, they do excellent work when it comes to taking pictures for friends, family, colleagues from work, and we can keep them as our memories.

20 maja 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Edivaldo,

Thank you for your encouraging feedback. We are thrilled to know that you were satisfied with your experience, and we greatly appreciate your comments.

Kind regards,
Mia

Oceniono na 5 z 5

The entire process went smoothly from…

The entire process went smoothly from start to finish. Everything was well organised, efficient, and easy to follow. Communication was clear, and each step flowed naturally without any issues. Overall, it was a very positive experience, and I’m genuinely pleased with how seamlessly everything came together.

15 maja 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Raimondas,

Thank you for your wonderful feedback and kind words. We are delighted to hear that you had a positive experience, and we truly appreciate you taking the time to share your review.

Kind regards,
Mia

Oceniono na 5 z 5

Easy pick-up, good service

The pick-up point is easy to find, there would be clear signage to the stand (For Cambridge it's around the downing place church). The whole collection process was really smooth, only took us a minute to finish the pick-up. The quality of the gown and bowtie is decent, sufficient to pass the ceremony requirements. The price is actually quite affordable, would definitely recommend for gown hire.

22 maja 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Roderick,

Thank you for sharing your thoughts with us. We value every piece of feedback we receive and appreciate your time, i am glad the day was smooth for you.

Kind regards,
Mia

Oceniono na 5 z 5

I would say the staff on the day doing…

I would say the staff on the day doing fitting went above and beyond for me. Been pregnant they really helped me and made me feel comfortable on the day.

21 maja 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Consumer,

Your feedback is greatly appreciated, i am glad our team helped you feel good on your important day!

Kind regards,
Mia

Oceniono na 5 z 5

Very professional

Very professional, friendly and helpful. One member of the team even noticed something wrong with my hat while I was at the ceremony and fixed it for me on the spot. I was very impressed by how seriously they took their jobs.

19 maja 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Christopher,

Thank you for taking the time to share your feedback, i am glad to hear our team on the day were helpful!

Kind regards,
Mia

Oceniono na 5 z 5

Great love it

Great love it
Thankful

20 maja 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Ninam,

Thank you, we are grateful for your feedback!

Kind regards,
Mia

Oceniono na 5 z 5

It was a fantastic day..

It was a fantastic day... My day was made by warm wishes and welcoming of staff in a friendly and loving way. They helped me to get ready for my graduation and flet comfortable and confident on the way I look. I never expected the day to be soooo smooth and easy. I loved the gown I am in love with the look. Thank you so much E&R for your support and help during my big day.

19 maja 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Neelima,

Thank you for your feedback, i am so glad the day went smoothly for you!

Kind regards,
Mia

Oceniono na 5 z 5

Everything was made easy (hiring for…

Everything was made easy (hiring for graduation ceremony): it was all done perfectly, and the E&R staff were so friendly, adding their own welcoming touch to the day. Thank you.

11 kwietnia 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dera Charlotte,

Thank you so much for your feedback, im very happy to hear our process was a smooth one for you!

Kind regards,
Mia

Oceniono na 5 z 5

I had such a positive experience with Pauline and Sharon

I had such a positive experience with the team who helped me get ready for my graduation. Pauline and Sharon were both absolutely fantastic! They were so warm, cheerful, and incredibly friendly from the moment I arrived. Sharon carefully picked my gown and cap and Pauline took the time to dress me and adjust the fit a few times before the ceremony took place to make sure everything was perfect and sitting right, which really put my mind at ease. Both Pauline and Sharon also involved my children who came along to celebrate this day with me which meant allot for them, and made them feel included in this special day. What could have been a nerve-wracking experience was made so easy and enjoyable thanks to their professionalism and kindness. They effortlessly created a relaxed atmosphere and made me feel completely comfortable throughout. I’m really grateful for their help and couldn’t have asked for better support on such an important day that me and my children will remember forever! Thank you Pauline and Sharon X

20 maja 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Graduate,

We're so pleased to hear this and thank you for your positive feedback regarding our members of staff, this will be passed on. I'm glad they made your day so special.

Kind regards,
Mia

Oceniono na 5 z 5

Accessibility

As a wheelchair user, this service was amazing. Thom emailed me with brilliant reasonable adjustments without me reaching out first and has definitely eased the stress of a very special graduation! Thanks to Thom for making my day a bit easier.

22 maja 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Lucy,

Thank you for your lovely feedback, i am so glad to hear Thom made your day i will certainly pass on this feedback, we will always aim to make any accessibility adjustments that we can.

Kind regards,
Mia

Oceniono na 1 z 5

Immensely disappointed

Immensely disappointed. Eden and Ravenscroft manner in which it treats customers not inkeeping with the service from the Open University. I really hope the OU reconsider their association with such a poor company.

1 października 2025
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Mr Sebastian Soar,

Thank you for your feedback, This is certainly not the level of service we aim to deliver, especially on such an important occasion.

We would like to look into the concerns you’ve raised. So that we can investigate this fully and assist you directly, please contact us at CustomerServicesManager@edeandravenscroft.com
with your order details.

We hope to resolve this for you as quickly as possible.
Kind regards,
Mia

Oceniono na 5 z 5

Alan was absolutely amazing

Alan was absolutely amazing, and so lovely.

21 maja 2026
Opinia niezależna
Logo Ede & Ravenscroft

Odpowiedź od Ede & Ravenscroft

Dear Robert,

Thank you for your feedback, i am so glad Alan was able to make your day special.

Kind regards,
Mia

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