I ordered on Friday night,delivery date was Tuesday. The delivery actually arrived on the Sunday dinner time —- kept updated by DPD Only thing I would highlight as maybe needs attention,was the box w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really great product. These firelighters were a lot better than ones we have had before from other companies. Competitive price and also great delivery. Thank you
Products are alway good. But two separate deliveries make no sense especially this time as Everi split all the plastic bags and broke the briquettes . Plus DPD delivery the wood , firelighters and one... Zobacz więcej
Reakcja na opinię
Normally purchase wool firelighters from local supermarket a few times every winter. Ordered 200 in one go, rapid delivery, at an excellent price. Quality good, all of a good size. Definitely use agai... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Drewno opałowe
- również w kategorii:
- Paliwa stałe
O ecoblaze
Napisane przez firmę
ECOBLAZE
Ecoblaze stands as a champion for natural, sustainable, quality products. We supply kiln dried hardwood logs in bags, nets and hessian sacks, natural firelighters, heat log briquettes (including Nestro and Pini-Kay), restaurant-grade BBQ charcoal and pizza oven pellets, sourced through long-standing supplier partnerships that keep quality consistent.
SHOP ECOBLAZE
Every log we sell is Woodsure Ready to Burn certified and kiln-dried below the 20% moisture threshold set by Defra, so it's approved for compliant stoves in UK Smoke Control Areas and burns cleaner, hotter and with less smoke from the first load.
Most of mainland UK qualifies for free next-working-day delivery, and our team is on hand from 9am to 5pm, Monday to Friday, for anything from order tracking to advice on the right fuel for your stove, burner or barbecue.
Dane kontaktowe
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Zjednoczone Królestwo
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,5
Doskonała
745 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 84% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Packaging insufficient !!
The cardboard carton was far from strong enough to carry the products ordered and parcel tape was poorly applied so that in some areas, because of the weight and transportation had split away and the carton caved in
21 czerwca 2026
Odpowiedź od ecoblaze
Thank you for bringing this to our attention, and we are very sorry to hear that your order arrived in this condition.
We always want our packaging to protect your products perfectly during transit, so it is disappointing to hear that the box and tape did not hold up to the weight of your order. We will pass this feedback directly to our packing team to make sure our cartons are reinforced and taped securely moving forward.
If any of the products inside were lost or damaged due to the box splitting, please let us know right away so we can get a replacement or a refund sorted for you.
Kind regards,
NH
This time the order was perfect
This time the order was perfect , ordered in Sunday delivered Monday. Couldn't ask for better service
27 czerwca 2026
Odpowiedź od ecoblaze
Thank you so much for the great review!
We are delighted to hear that your order arrived perfectly and so quickly. Going from a Sunday order to a Monday delivery is exactly the kind of service we aim for. Thanks for choosing us again!
Kind regards,
NH
Great product
Great product, been braaing both in South Africa and the UK for 50 years and beside wood, the charcoal is the best I’ve ever used.
Prompt delivery, I cannot recommend this product highly enough…
Well done EcoBlaze!!
26 czerwca 2026
Odpowiedź od ecoblaze
Thank you so much for the incredible compliment!
With 50 years of braaing experience across both South Africa and the UK, your seal of approval means the world to us.
We are absolutely thrilled to hear that our charcoal stands out as the best you've used, and that you were happy with our prompt delivery. Thank you for the high recommendation and for choosing EcoBlaze—happy braaing!
Kind regards,
NH
Easy to order
Easy to order, prompt delivery,well enough protected, looks good quality (yet to be used).
25 czerwca 2026
Odpowiedź od ecoblaze
Thank you for the great feedback!
We are glad to hear that ordering was easy, delivery was prompt, and the product arrived well-protected. We hope you enjoy the quality once you get a chance to use it!
Kind regards,
NH
Great customer service and product
The voucher code wasn't working so I called up and they made the order manually for me over the phone. Great customer service and great product.
26 czerwca 2026
Odpowiedź od ecoblaze
Thank you for the fantastic review!
We are so glad our team could quickly sort out the voucher issue over the phone and get your order placed. Thank you for your kind words about our customer service and product—we really appreciate your support!
Kind regards,
NH
Great price for this Charcoal, delivered late
Great price for this Charcoal at 20% off but it wasn't delivered next day as suggested, took 2 days for delivery hence 4 stars
23 czerwca 2026
Odpowiedź od ecoblaze
Thank you for the review and for your feedback! We are glad you were able to grab a great deal with the 20% discount.
We do apologize that the delivery took two days instead of arriving the next day as expected. We always aim for the speediest delivery possible, so we will look into this with our courier to ensure we stay on track. Thank you for your support and for choosing our charcoal!
Kind regards,
NH
does what it is meant to.
17 czerwca 2026
Odpowiedź od ecoblaze
Short and sweet—thank you for the review! We're glad to hear the product is doing exactly what it's supposed to do.
Kind regards,
NH
Odpowiedź od ecoblaze
Thank you for the great review!
We are glad to hear your order arrived quickly within 48 hours and that you are happy with the value. We appreciate your support!
Kind regards,
NH
Odpowiedź od ecoblaze
Thank you for the great review!
We are glad you enjoyed the discount and that your order arrived so quickly the next day. We appreciate your support!
Kind regards,
NH
Really easy to order online and super…
Really easy to order online and super quick FREE delivery.
22 czerwca 2026
Odpowiedź od ecoblaze
Thank you for the fantastic review!
We're glad to hear you found our online ordering process so easy and that you enjoyed the super quick, free delivery. We appreciate your support!
Kind regards,
NH
Very fast free delivery.
Very fast free delivery.. Not used product yet, but looks grear. Deffo buy again.
20 czerwca 2026
Odpowiedź od ecoblaze
Thank you for the great review!
We are glad you enjoyed the fast, free delivery and that the product looks good. We look forward to your next order when you're ready to buy again!
Kind regards,
NH
Odpowiedź od ecoblaze
Thank you for the review!
We are glad to hear your order arrived right on time. We appreciate your support!
Kind regards,
NH
Very speedy delivery
Very speedy delivery and product seems good quality at a very reasonable price.
19 czerwca 2026
Odpowiedź od ecoblaze
Thank you for the great review!
We are glad to hear that you enjoyed the speedy delivery and that you are happy with the quality and price of the product. We appreciate your support!
Kind regards,
NH
Great company to deal with
Great company to deal with, quick delivery, on time, eco fire lighters quick, clean, easy to light,
18 czerwca 2026
Odpowiedź od ecoblaze
Thank you for the fantastic review!
We are glad to hear that you had a great experience dealing with us and that your delivery arrived quickly and on time. It is wonderful to know that our eco firelighters are working well for you and making lighting quick, clean, and easy. We appreciate your support!
Kind regards,
NH
Evri holding it ransom
Still hasn’t arrived as the Evri delivery drivers don’t want to put them in their cars. Now I’ve ran out of logs consequently!
19 czerwca 2026
Brilliant service and delivery
Brilliant service and delivery, and these are so easy to use
17 czerwca 2026
Odpowiedź od ecoblaze
Thank you so much for the brilliant review! We are delighted to hear you had a great experience with our service and delivery, and that you find the product so easy to use.
We appreciate your support and look forward to serving you again soon!
Kind regards,
NH
Well done to ecoblaze quality far…
Well done to ecoblaze quality far lighters fantastic price for 200 I recommend people that go on the internet to buy some very good
9 czerwca 2026
Odpowiedź od ecoblaze
Thank you so much for your feedback! We’re thrilled to hear you’re enjoying the EcoBlaze quality firelighters. A fantastic price for 200 and great performance is exactly what we aim for. Your recommendation means a lot, and we’re glad you encourage others to shop online for them too.
Kind regards,
NH
Eco blaze..product
I was satisfied.With my Eco Blaze. Product. Out left with my neighbour. Many thanks.R
15 czerwca 2026
Odpowiedź od ecoblaze
Thank you for sharing your experience! We’re delighted to hear you were satisfied with your EcoBlaze product. It’s wonderful that you even shared it with your neighbour — that kind of recommendation means a lot to us. Many thanks for your support!
Kind regards,
NH
Odpowiedź od ecoblaze
Thank you so much for the fantastic review!
We are thrilled to hear that you love the product and that our delivery team got it to you so quickly. Your feedback means a lot to us, and we look forward to serving you again in the future!
Best regards,
NH
Odpowiedź od ecoblaze
Thank you so much for the 5-star review!
We're thrilled to hear that you're happy with the product and that our delivery team got it to you so quickly. We appreciate your support and look forward to serving you again soon!
Best regards,
NH
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.