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ecoblaze Recenzje 513

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Wynik TrustScore: 4.5 na 5

4,4

Drewno opałowe
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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Content was good as previously, contained in hessian bags further enclosed in cardoard boxes which strained to constrain the bags! It was easier to move the bags, which, although heavier, were better... Zobacz więcej

Oceniono na 5 z 5

Incredibly pleased with this purchase. I didn’t expect to be able to light a large log burner with just 1 eco firefighter, but have now done so on each of the 3 occasions I have tried. So a great savi... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The ecoblaze website is easy to use and find the product you want. Delivery for my order was free and quick given it included Easter. The firelighters are in a cardboard box and were packed into a l... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Looking for an economical and environmentally sustainable way of lighting the fire and these seemed to be the best I could find. Having used now a couple of times they keep the light for the le... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Drewno opałowe
  2. Paliwa stałe

Informacje o ecoblaze

Napisane przez firmę

Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us

Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

513 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 92% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 1 z 5

Tried to cancel my order next day in…

Tried to cancel my order next day in the morning and they said the order has been dispatched already ?!!? The order was placed a day before at 14:30 on Sunday ! On the website it's state orders will be dispatched in the same day if placed before 14:00 p.m.

19 kwietnia 2026
Oceniono na 5 z 5

Delivered one day ahead

Content was good as previously, contained in hessian bags further enclosed in cardoard boxes which strained to constrain the bags! It was easier to move the bags, which, although heavier, were better to get hold of than the boxes which were left on the porch. As the bags had little holes, the boxes were probably to prevent wood chippings escaping.

17 kwietnia 2026
Oceniono na 5 z 5

Great prices

Great prices and delivered within 2 days. Cannot comment on the product yet as not used them. But if all ok will definitely use them again.

12 kwietnia 2026
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Odpowiedź od ecoblaze

Dear Jill,

Thank you for your feedback. We’re pleased to hear that you were happy with our prices and that your order was delivered within just two days.

We appreciate you taking the time to share your experience, even before having a chance to use the product, and we hope it meets your expectations when you do.

If everything is as expected, we’d be delighted to welcome you back again in the future. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
KM

Oceniono na 5 z 5

Very easy

Very easy
Quick delivery.

12 kwietnia 2026
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Odpowiedź od ecoblaze

Dear Gary,

Thank you for your feedback. We’re pleased to hear that you found the ordering process very easy and that your delivery was quick.

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
KM

Oceniono na 1 z 5

Buyer beware. Quantity supplied might not be as stated

This was my 2nd order of these firelighters. I discovered that the first order front September 2025 , whilst they work well, were used up sooner than expected and calculated the box had contain a maximum of 172 pieces, not the 200 they advertise. I therefore ordered again, and counted them on receipt: there were only 172. I have complained by email to both ecoblaze and Whitehouse, neither of whom have bothered to reply. I also asked to refunded for the items I did not get.So, the firelighters do work but I consider ecoblaze have sold me short on 2 occasions. If I order 200, I think it is reasonable to expect 200. Accuracy of item described- questionable. Customer service- non existent.

9 kwietnia 2026
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Odpowiedź od ecoblaze

Dear Lynn,

Thank you for your feedback. We’re sorry to hear about your experience and the concerns you’ve raised regarding the quantity of firelighters received in both orders, as well as the lack of response to your emails. We understand how frustrating this must be, especially when expectations based on the product description have not been met.

We also regret that you have not received a reply to your previous communications, and we appreciate you taking the time to bring this to our attention. Your comments regarding product accuracy and customer service have been noted and will be escalated for review with the relevant teams.

Kind regards,
KM

Oceniono na 5 z 5

Great product and turned up really fast.

11 kwietnia 2026
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Odpowiedź od ecoblaze

Dear Adele,

Thank you for your feedback. We’re delighted to hear that you’re happy with the product and that it arrived so quickly.

We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
KM

Oceniono na 5 z 5

Spot on!

Fab company, fast & efficient ordering/delivery. Fantastic quality logs & the fire lights are very good & excellent value.

10 kwietnia 2026
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Odpowiedź od ecoblaze

Dear Nicee,

Thank you for your fantastic feedback. We’re delighted to hear that you found the ordering and delivery process fast and efficient, and that you’re happy with the quality of the logs.

It’s also great to know that the firelighters performed well and offered excellent value. We really appreciate you taking the time to share your experience.

If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
KM

Oceniono na 5 z 5

Incredibly fast to ship and deliver

Incredibly fast to ship and deliver - very happy for a first time shopper - plan to come back

7 kwietnia 2026
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Odpowiedź od ecoblaze

Dear Richard,

Thank you for your feedback. We’re delighted to hear that your first experience with us was such a positive one, with incredibly fast shipping and delivery.

It’s great to know you’re happy with your purchase and that you plan to return — we really appreciate your support.

If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
KM

Oceniono na 5 z 5

Incredibly pleased with this purchase

Incredibly pleased with this purchase. I didn’t expect to be able to light a large log burner with just 1 eco firefighter, but have now done so on each of the 3 occasions I have tried. So a great saving on rolled up newspaper, which was my previous go to option for fire lighting.

7 kwietnia 2026
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Odpowiedź od ecoblaze

Dear Bill,

Thank you for your fantastic feedback. We’re delighted to hear how pleased you are with your purchase and that the eco firelighter has been so effective, even for lighting a large log burner with just one piece.

It’s great to know that it’s helped simplify your fire-lighting process and provided a convenient alternative to using newspaper. We really appreciate you taking the time to share your experience.

If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review

Kind regards,
KM

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