I ordered on Friday night,delivery date was Tuesday. The delivery actually arrived on the Sunday dinner time —- kept updated by DPD Only thing I would highlight as maybe needs attention,was the box w... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
Really great product. These firelighters were a lot better than ones we have had before from other companies. Competitive price and also great delivery. Thank you
Products are alway good. But two separate deliveries make no sense especially this time as Everi split all the plastic bags and broke the briquettes . Plus DPD delivery the wood , firelighters and one... Zobacz więcej
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Normally purchase wool firelighters from local supermarket a few times every winter. Ordered 200 in one go, rapid delivery, at an excellent price. Quality good, all of a good size. Definitely use agai... Zobacz więcej
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Informacje dotyczące firmy
- Drewno opałowe
- również w kategorii:
- Paliwa stałe
O ecoblaze
Napisane przez firmę
ECOBLAZE
Ecoblaze stands as a champion for natural, sustainable, quality products. We supply kiln dried hardwood logs in bags, nets and hessian sacks, natural firelighters, heat log briquettes (including Nestro and Pini-Kay), restaurant-grade BBQ charcoal and pizza oven pellets, sourced through long-standing supplier partnerships that keep quality consistent.
SHOP ECOBLAZE
Every log we sell is Woodsure Ready to Burn certified and kiln-dried below the 20% moisture threshold set by Defra, so it's approved for compliant stoves in UK Smoke Control Areas and burns cleaner, hotter and with less smoke from the first load.
Most of mainland UK qualifies for free next-working-day delivery, and our team is on hand from 9am to 5pm, Monday to Friday, for anything from order tracking to advice on the right fuel for your stove, burner or barbecue.
Dane kontaktowe
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Zjednoczone Królestwo
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,5
Doskonała
745 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 84% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Delivery disappointed.
Delivery.
I was disappointed with the limited options for delivery (next day) which I didn’t need. This hasn’t happened anyway.
It more than doubled the price.
21 sierpnia 2026
Odpowiedź od ecoblaze
Thank you for your feedback, and I am very sorry to hear about your disappointment with the delivery options and the delay you experienced.
To clarify, shipping costs are calculated based on delivery location, as certain postcodes incur a carrier surcharge set by our hauliers. Detailed information regarding these area surcharges can be found on our website here: https://www.ecoblaze.co.uk/delivery/
We sincerely apologize for the inconvenience and frustration caused by the cost and the delay in your order arriving. We appreciate your feedback as it helps us improve our service.
Kind regards,
NH
Wont use till October but good price…
Wont use till October but good price and quick service
21 sierpnia 2026
Odpowiedź od ecoblaze
Thank you for your 5-star review! We're delighted to hear that you were pleased with our pricing and the quick service you received.
Although you won't be using the products until October, we're glad we could make the purchasing process smooth and provide great value. We hope the products meet your expectations when the time comes to use them.
If you have a moment, we would greatly appreciate it if you could also share your experience on our Google Reviews page: https://g.page/r/CUNM9QJ07AXkEAE/review
Thank you for choosing Ecoblaze. We look forward to serving you again in the future.
The Ecoblaze Team
A repeat customer wholly satisfied time…
A repeat customer wholly satisfied time and time again with product, delivery and price.
21 sierpnia 2026
Odpowiedź od ecoblaze
Thank you for your fantastic 5-star review! We're delighted to hear that you've been consistently satisfied with our products, pricing, and delivery service. Receiving this kind of feedback from a repeat customer means a great deal to us.
We take pride in providing quality products at great value, backed by reliable delivery, so it's wonderful to know we've met your expectations time and time again.
If you have a moment, we would greatly appreciate it if you could also share your experience on our Google Reviews page: https://g.page/r/CUNM9QJ07AXkEAE/review
Thank you for your continued support and for choosing Ecoblaze. We look forward to serving you again soon.
The Ecoblaze Team
Excellent products
Excellent products, I have used them for years. Arrived very swiftly. All ready for winter.
21 sierpnia 2026
Odpowiedź od ecoblaze
Thank you for your fantastic 5-star review! We're delighted to hear that you've been using our products for years and continue to enjoy them. Loyal customers like you mean the world to us.
We're also pleased to know that your order arrived swiftly and that you're all set for winter. There's nothing better than being prepared for the colder months with products you can rely on.
If you have a moment, we would greatly appreciate it if you could also share your experience on our Google Reviews page: https://g.page/r/CUNM9QJ07AXkEAE/review
Thank you for your continued support and for choosing Ecoblaze. We look forward to serving you for many more years to come.
The Ecoblaze Team
Arrived quickly and securely
Arrived quickly and securely, i dont have the best draw on my fire sometimes so I like to put one or two just to make sure it lights and stays lit, the eco burners are fab 🤘🏻
21 sierpnia 2026
Odpowiedź od ecoblaze
Thank you for your fantastic 5-star review! We're delighted to hear that your order arrived quickly and securely.
It's great to know that our Eco Burners are helping get your fire started and keep it burning, especially when the draw isn't always at its best. We love hearing how our products make things easier, and we're pleased to hear you're finding them so effective. 🤘🏻
If you have a moment, we would greatly appreciate it if you could also share your experience on our Google Reviews page: https://g.page/r/CUNM9QJ07AXkEAE/review
Thank you for your support and for choosing Ecoblaze. We look forward to serving you again soon.
The Ecoblaze Team
Odpowiedź od ecoblaze
Thank you for taking the time to leave us a review and for bringing this to our attention. We're sorry to hear that the item was damaged during delivery and understand your disappointment.
We always aim to provide a positive experience from order to delivery, and we'll continue working closely with our courier partners to ensure high standards are maintained.
Thank you for choosing Ecoblaze, and we hope to serve you again soon.
The Ecoblaze Team
Great service usually purchased from…
Great service usually purchased from Amazon will from now use your website delivery and ordering excellent
21 sierpnia 2026
Odpowiedź od ecoblaze
Thank you for your fantastic 5-star review! We're delighted to hear that you had a great experience with both our ordering process and delivery service.
It's especially rewarding to know that you've previously purchased through Amazon and now plan to order directly from our website. We appreciate your trust in Ecoblaze and are pleased that we could provide a seamless experience from order to delivery.
If you have a moment, we would greatly appreciate it if you could also share your experience on our Google Reviews page: https://g.page/r/CUNM9QJ07AXkEAE/review
Thank you for your support and for choosing Ecoblaze. We look forward to serving you again soon.
The Ecoblaze Team
Odpowiedź od ecoblaze
Thank you for your fantastic 5-star review! We're delighted to hear that you were pleased with the quality of our product, our competitive pricing, and our quick delivery service.
Providing great products at great value, backed by efficient delivery, is exactly what we strive for, so it's wonderful to know we've delivered a perfect experience for you.
If you have a moment, we would really appreciate it if you could also share your feedback on our Google Reviews page: https://g.page/r/CUNM9QJ07AXkEAE/review
Thank you for your support and for choosing Ecoblaze. We look forward to serving you again soon.
The Ecoblaze Team
Great value and the best logs
21 sierpnia 2026
Odpowiedź od ecoblaze
Thank you for your wonderful 5-star review! We're delighted to hear that you found great value in our products and that you consider our logs to be the best.
Providing high-quality products at competitive prices is something we take great pride in, so your feedback is greatly appreciated.
If you have a moment, we would be grateful if you could also share your experience on our Google Reviews page: https://g.page/r/CUNM9QJ07AXkEAE/review
Thank you for your support and for choosing Ecoblaze. We look forward to serving you again soon.
The Ecoblaze Team
Odpowiedź od ecoblaze
Thank you for taking the time to leave us a 5-star review! We're delighted to hear that your order was delivered on time and that you're happy with the quality of the product.
Providing reliable service and first-class products is what we strive for, so it's wonderful to know we've met your expectations.
If you have a moment, we would greatly appreciate it if you could also share your experience on our Google Reviews page: https://g.page/r/CUNM9QJ07AXkEAE/review
Thank you for choosing Ecoblaze. We look forward to serving you again in the future.
The Ecoblaze Team
Ordered on a Sunday
Ordered on a Sunday, had the invoice and Hermes notification… then silence. It was due to be delivered on the Tuesday, so I phoned them to be told it was still in the warehouse and they didn’t know why.
Incompetent and not really trying to make a name for themselves.
I took a refund.
9 sierpnia 2026
Opinia niezależna
Odpowiedź od ecoblaze
Thank you for taking the time to leave your feedback, though I am deeply sorry to hear about your experience.
It is disappointing that your order was delayed in our warehouse without clear communication, and we completely understand your frustration. While I am glad we were able to issue you a full refund, this is certainly not the level of service we aim to provide.
We would appreciate the opportunity to look into what went wrong with your order and make things right. Could you please send us an email directly at sales@ecoblaze.co.za with your order details?
We sincerely apologize for the inconvenience caused and hope to have the chance to restore your confidence in us.
Kind regards,
NH
Odpowiedź od ecoblaze
Delighted to hear it! Thank you for leaving us such a great review—it really means a lot to the team.
Warm regards,
NH
Have been using these firefighters for…
Have been using these firefighters for years
Used to live in Glasgow and had a log fire
Now mainly to light my big green egg BBQ
excellent product!
No chemical smell and ignite easily
21 lipca 2026
Odpowiedź od ecoblaze
Thank you so much for being a loyal customer over the years!
We love hearing how our firelighters transitioned from keeping you warm in Glasgow to powering up your Big Green Egg BBQ! It’s great to know that the quick ignition and lack of chemical smell are making your outdoor cooking experience even better.
Happy grilling, and thanks again for taking the time to share your feedback!
Best regards,
NH
Odpowiedź od ecoblaze
Thank you for your 5-star review! ⭐
We're delighted to hear that you found the ordering process quick and efficient from purchase through to delivery.
Customer satisfaction is very important to us, so it's great to know we met your expectations. Thank you for choosing Ecoblaze, and we look forward to serving you again in the future.
Kind regards,
The Ecoblaze Team
Good purchase and product
The charcoal and fire lighters arrived on time and work very well on my kamado grill.
17 lipca 2026
Odpowiedź od ecoblaze
Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that your charcoal and firelighters arrived on time and are working so well with your Kamado grill. There's nothing better than knowing our products are helping customers get great results, so we really appreciate you taking the time to share your experience.
If you have a moment, we would be incredibly grateful if you could also share your experience on our Google Reviews page:
https://g.page/r/CUNM9QJ07AXkEAE/review
Thank you again for your support, and we look forward to serving you again in the future.
Kind regards
The Ecoblaze Team
Odpowiedź od ecoblaze
Thank you for your excellent 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that you're pleased with your purchase and found our product to be excellent. Providing high-quality products and service is what we strive for, so it's wonderful to receive such positive feedback.
If you have a moment, we would be incredibly grateful if you could also share your experience on our Google Reviews page:
https://g.page/r/CUNM9QJ07AXkEAE/review
Thank you again for your support, and we look forward to serving you again in the future.
Kind regards,
The Ecoblaze Team
Odpowiedź od ecoblaze
Thank you for your review! ⭐⭐⭐⭐
We're pleased to hear that you were happy with both the product and the fast delivery. Providing high-quality products alongside a reliable delivery service is something we work hard to achieve, so it's great to know we met your expectations.
Thank you for taking the time to share your feedback. If you have a moment, we would be grateful if you could also share your experience on our Google Reviews page:
https://g.page/r/CUNM9QJ07AXkEAE/review
Thank you again for your support, and we hope to serve you again soon.
Kind regards,
The Ecoblaze Team
NON DELIVERY DUE TO THIS COMPANY INSISTING IN USING EVRI. I cannot review the product as your…
I cannot review the product as your company uses Evri. Evri have my parcel and have said it’s due to be delivered but it never has been and they have not attempted to deliver it. If you do not use reliable couriers the. I cannot use your company. Evri have several parcels which I have purchased from various companies but they have not delivered which reflects badly on you as you have a contract with them and they are not fulfilling it. I have to find an alternative to your company
15 lipca 2026
Odpowiedź od ecoblaze
Thank you for sharing your feedback, and I am sincerely sorry for the frustration this situation has caused. We completely understand how disappointing it is when a delivery doesn't arrive as expected, and we agree that courier reliability is a critical part of the service we promise.
While courier delays can sometimes occur outside our immediate control, we take full responsibility for ensuring you receive what you paid for. We would love the opportunity to investigate your missing parcel right away and make this right—whether that means sending a replacement via an alternative service or issuing a full refund.
Could you please reach out to our customer service team directly at [sales@ecoblaze.co.uk] with your order number? We want to get this sorted for you immediately.
Kind regards,
NH
Great products
Great products at really good prices and fast delivery will definitely order from them again
21 lipca 2026
Odpowiedź od ecoblaze
Thank you for the fantastic feedback!
We're delighted to hear you had a great experience with our service and prices. We look forward to serving you again soon!
Kind regards,
NH
Odpowiedź od ecoblaze
Thank you for the great feedback!
We're thrilled to hear everything arrived on time and that you're happy with your purchase. Enjoy!
Kind regards,
NH
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