Eclipsecarsales Recenzje 

Bought a used car recently , good experience no hassle and straightforward, the car was/is in good condition for what I want and was the best within my budget along with looks wise. Customer service was good to
Sale to delivery

No pressure from any sales person. Very helpful and Paul was very knowledgeable about the vehicle that we were interested in.

Hands down the worst car buying experience of my life. Eclipse Car Sales sold me a 72-reg Range Rover costing over £70,000 and it has been nothing but problems from day one. The vehicle has multiple electrical and mechanical faults that they simply cannot fix.

They have collected the car on two separate occasions and had it for almost four weeks in total, yet the issues remain unresolved. Despite admitting they cannot rectify the problems, they are now refusing to take the vehicle back. I am effectively stuck with an expensive, unreliable car that is not fit for purpose.

The aftercare is absolutely appalling. The representative I dealt with, Ryan, is rude, condescending and extremely passive aggressive. Instead of taking responsibility, he speaks down to you and treats legitimate concerns like an inconvenience. Customer service at this level is shocking, especially when dealing with a so-called premium dealership.

While my Range Rover was with them, I was given a 10-year-old Skoda as a courtesy car which turned out to be unsafe. One of the tyres blew out twice, putting me in genuinely dangerous situations and leaving me fearing for my safety. The fact that this was considered an acceptable courtesy vehicle says everything about their standards.

It’s honestly unbelievable that after spending over £70k, this is the level of service and care provided. No accountability, no urgency, no concern for safety, and absolutely no meaningful aftercare.

I regret buying from Eclipse Car Sales and would strongly advise anyone considering them to stay well away. Save yourself the stress, wasted time, and potential danger. Avoid at all costs.

This is the 2nd car I have purchased from Eclipse. I bought a Range Rover Evoque and there were a couple of minor problems such as central locking and gear selector, These were sorted out quickly and efficiently .I had the car back today and everything was absolutely perfect. If you are thinking of buying a used car the stock is of very good standard. All of the staff, Roy,Tom,Paul,James and Ryan went out of their way to make the sale enjoyable,
I will not hesitate in recommending this company.
Thank you so much all of you.

Very nice guys who go out of their way to help and everything is sorted for you nothing is too much trouble and they make great tea. Tom helped me with the support from Ryan and James really pleased and confident with my new vehicle thanks eclipse guys.

What a shocking experience buying a car from these guys. From the start just lies and more lies about the whereabouts of the logbook for the car. In the end had to apply for a new log book. Which I still havnt received nearly 6 weeks later.

Yes I have the logbook now. That doesn't make everything ok from all the lies at the point if sale. The 1 star rating is not unfair at all. It is justified

There's alot of companies out there that deserve a 1 star reveiw and this is one of them

Very helpful very happy with everything

Quick and professional explained everything made sure was happy before I left.

Great experience Laurent was brilliant start to finish got it done in literally a day was really surprised answered all questions and explained all.

Great service. Smooth transaction. Would recommend.

Paul was incredibly helpful..will definitely tell my friends

Excellent service.
Great team.

Easy and hassle free car buying experience from start to finish. Worked with several members of the team who were both super knowledgeable and helpful!

After plenty of contact and putting down a deposit, drop 2.5hours to see car, had management light on so got in writing they would fix any faults. Had the car a week but was away so hardly drove it. On way home car making all sorts of noises, once home checked and major engine issues. Oil and fluids everywhere in engine bay. AA out and told to get as far away from the car as possible as major issue. Returned and got a full refund. Only reason I gave 2 star and not 0 is because the refunded me without any arguments just took a bit to sort of return of vehicle as I was so far away.
Something tells me they knew something was up with van but I will never know that. Always a risk buying second hand cars but I won’t return

Great service. Very friendly. No hanging around process was really quick which I’m happy with. The car I purchased is in really good condition. Very happy.

Amazing service amazing staff couldn’t do enough for me! I would 100% use eclipse again 5*

Excellent service from start to finish. A pleasure to do business with

I had a pleasant experience exchanging my car. Mark was great and the paperwork was really fast. I definitely recommend the company.

Positive experience purchasing my Tesla. No hard sale and a very relaxed experience. Good communication by Ryan throughout

Great service and very professional