Ordered £50 of liquid on the 25th of march, still received nothing, royal mail tracking number is not valid, they finally got back to me 3 days ago (5th April) to ask for order number, heard nothing s... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Can't knock the service, prices are so much better than on the high street. Only reason I'm not giving five stars is because the loyalty points you receive for purchases expire after 11 days. This is... Zobacz więcej
Reakcja na opinię
I bought a GS EGO 2 2200mAH battery reasonably priced, prompt delivery. First one I bought was faulty which with some electrical products can be expected but on contacting MCR vapes they promptly repl... Zobacz więcej
Reakcja na opinię
Very poor placed my first order and was cancelled without a reason will not be using again
Informacje dotyczące firmy
Napisane przez firmę
Welcome to EcigstoreUK, the UK’s largest online vape eliquid store and supplier of vape kits, vape tanks and replacement coils. Our mission is to provide you with the best quality e-liquids and vape hardware at the best possible prices.
Dane kontaktowe
Unit 6 Harris Street, m8 8eg, Manchester, Zjednoczone Królestwo
- info@ecigstoreuk.com
- ecigstoreuk.com
2,8
Średnia
205 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Okokokokokokok
23 lutego 2023
Odpowiedź od MCR Vapes Limited
Hi Damian,
Thank you very much for your 5 star review.
Odpowiedź od MCR Vapes Limited
Hi Marc,
Thank you for your 5-star review. We are happy you had a great experience with us. Looking forward to serving you again in future.
Kind Regards
Cheapest I could find
Arrived early in good condition and the cheapest I could find. Will be using again
3 lutego 2023
Odpowiedź od MCR Vapes Limited
Hi Gary,
Thank you for leaving a positive review. We continuously strive to serve you better. Looking forward to serving you in the future!
Kind Regards
Very fast delivery and great prices
Very fast delivery and great prices. Excellent service
8 lutego 2023
Odpowiedź od MCR Vapes Limited
Hi Ian,
Thank you so much for your positive feedback. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Kind Regards
Ordered and they came no problem would…
Ordered and they came no problem would order again when I need more
16 stycznia 2023
Odpowiedź od MCR Vapes Limited
Hi Glynis,
Thank you very much for your 5 star review. We are really grateful for taking the time to share your experience with us. Looking forward to serving you again in future.
Kind Regards
Item ordered was out of stock…
Item ordered was out of stock (so no sale made) but not marked as such on website. order taken and paid for.
I did receive a phonecall to tell me item out of stock and a refund was promptly issued.
3 stars for decent customer service in notifying me.
16 stycznia 2023
Odpowiedź od MCR Vapes Limited
Hi Stuart,
Thank you for your detailed review. When we print order eBay sends a notification that your order is dispatched whereas we verify our stock after that. Kindly contact us at info@ecigstoreuk.com for further assistance.
Kind Regards
Odpowiedź od MCR Vapes Limited
Hi Gemma,
Thank you for sharing your kind words with us. It means a lot to us and our entire team.
Kind Regards
Came on time I will definitely …
Came on time I will definitely definitely buy again.
18 stycznia 2023
Odpowiedź od MCR Vapes Limited
Hi Collette,
Thank you for your 5-star review. We’re really grateful and appreciate you taking the time to share your rating with us.
Kind Regards
Perfect always shipped fast best vape…
Perfect always shipped fast best vape shop I have used
12 stycznia 2023
Odpowiedź od MCR Vapes Limited
Hi Ashley,
We’re delighted to hear about your recent experience with us and we’re so pleased that you enjoyed our service. Thank you for taking the time to share your experience and we look forward to welcoming you back soon.
Kind Regards
Odpowiedź od MCR Vapes Limited
Hi Martin,
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team. Looking forward to serving you in the future!
Kind Regards
Fast service and good communication
4 stycznia 2023
Odpowiedź od MCR Vapes Limited
Hi Russell,
Many thanks for the 5-star rating. We’re really grateful and appreciate you taking the time to share your experience with us.
Kind Regards
Told goods were dispatched even given a…
Told goods were dispatched even given a tracking number only to be emailed later the goods were out of stock.
15 grudnia 2022
Odpowiedź od MCR Vapes Limited
Hi Greg,
We are sorry you are not satisfied with your purchase. When we print orders an automatically email is being sent. We verify our stock after that. Kindly contact us at info@ecigstoreuk.com for further assistance.
Kind Regards
Great site massive choice with quality…
Great site massive choice with quality brands and value for your money.
21 grudnia 2022
Odpowiedź od MCR Vapes Limited
Hi Anthony,
Many thanks for the 5-star review. If there’s anything we can do to improve our offering, please let us know!
Odpowiedź od MCR Vapes Limited
Hi Jufra,
Thanks so much for taking the time to leave us a 5-star rating. it’s much appreciated!
Odpowiedź od MCR Vapes Limited
Hi Liam,
Thank you for the kind words. We’d love to continue providing great service to awesome customers like you. Thanks again!
Kind Regards
Brilliant, Fast and Efficient
been looking for ages for the 1500 lux, stumbled across here and ordered, delivered within 48hrs, Brilliant
16 listopada 2022
Odpowiedź od MCR Vapes Limited
Hi Philip,
Thank you for your kind words. We’re so happy to hear you had a great experience. we're looking forward to your next visit.
Kind Regards
Fast service great prices
1 listopada 2022
Odpowiedź od MCR Vapes Limited
Hi Anne,
Thank you very much for your 5-star feedback. We really appreciate you taking the time to share your experience with us. Looking forward to your next visit.
Kind Regards
Faulty Products
Both vapes. arrived faulty, took me days of threatening to report their domain to actually get a refund. I’d avoid at all costs
4 listopada 2022
Odpowiedź od MCR Vapes Limited
Hi Terry,
Thank you for taking the time to share your experience. I am sorry that it was not a positive one. We sent you the genuine bars after verification but the issue occurred during transit. We also have refunded your payment.
We want all of our customers to have an enjoyable experience, so if there is anything we can do in the future please don’t hesitate to reach out at info@ecigstoreuk.com
Kind Regards
Found the customer service rude and…
Found the customer service rude and items not as described.
20 października 2022
Odpowiedź od MCR Vapes Limited
Hi,
We are sorry you are not satisfied with your purchase. These are the same product as described. Kindly contact us at info@ecigstoreuk.com for further assistance.
U was very great with responding and…
U was very great with responding and sorting my order out very great full for it
27 października 2022
Odpowiedź od MCR Vapes Limited
Hi Emily,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
Kind Regards
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.