Easy Light Bulbs Recenzje 

255
Wynik TrustScore: 3.5 na 5

3,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Lightbulbs arrived 7 days after ordering, well packaged and the same brand as on the website - awesome. Website easy to navigate, every lightbulb imaginable and at very reasonable prices - thank you �... Zobacz więcej

Oceniono na 5 z 5

A confusion on my part over the number of bulbs ordered was treated with immediate help and advice by your member of staff James Smith who sorted out my error. I have now received exactly what I wante... Zobacz więcej

Oceniono na 4 z 5

Ordered on 13th Dec, order acknowledged but I heard nothing more. Having then read other Trust Pilot reviews I left both email and voicemail messages on 21st Dec. No response but received an email o... Zobacz więcej

Oceniono na 1 z 5

I purchased Golf Ball 40w E14/SES 240v Philips Clear Light Bulb - 45mm × 100 and they sent me a completely different cheaper inferior brand. I then emailed them twice which they ignored and I am now... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca żarówek

Napisane przez firmę

We are a family owned British company, with over 23 years experience in the lighting industry; established to provide a reliable, cost-affordable and high quality one stop shop for lighting. We’ve come a long way since we started out specialising in torch bulbs and miniature lamps but many of our dedicated and knowledgeable workforce have been here throughout. Today we are proud to offer over 30,000 different product lines with stock levels of over 2 million at any one time, worldwide delivery and even our own brand of lighting, Casell Lighting, which offers great quality at realistic prices. Couple this with the best in customer service and unmatched stock and delivery systems, and you can see why Easy Light Bulbs are the leader in its field. Easy Light Bulbs can deliver, whatever your need.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

255 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(255)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 50

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Good

Prompt, easy and then there was an issue to address it was fairly done. Would happily use again.

5 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Same problem here

Same problem here. I wish I had read this before making the purchase. It's now been 25 days since I placed my order. Last week, I called and was reassured that my lamps were in transit, would reach the UK, and be sent to me shortly.
Now they say they can't promise when they'll arrive — it might take another 1–2 weeks. I've requested a refund and won’t be ordering from them again.
EDIT: I ordered the same lamps in another shop yesterday. They have just been delivered (whithin less than 24h).

25 kwietnia 2025
Opinia niezależna
Oceniono na 3 z 5

A bit disappointing

I needed several GU10 LED spotlight bulbs. They needed to be high quality and last well as not easily accessible. Callum was very helpful. I chose Philips bulbs costing over £12, and imagined they would be the top of the range Philips Master bulbs, but on arrival they turned out to be from the lower quality Philips Master VALUE range, available widely at a much lower price. I was offered a price reduction or total refund.

22 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent service

My transaction couldn’t have been any easier… made my selection. Placed the order and sat back. Delivery was next day - order arrived superbly wrapped and in great condition. Highly recommend.

7 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

I ordered a bulb costing £14 on 6th…

I ordered a bulb costing £14 on 6th February 2025, I have sent various emails, without any response and have still not received this item. I will also now be reporting this company as fraud to my bank as per last reviewer. DO NOT USE THIS COMPANY.

6 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

I waited over 2 months for my bulbs

I waited over 2 months for my bulbs. I sent 2 emails asking for news and I received no reply. I reported it to my bank as fraud and I then got an email to say it had been dispatched!!

What a complete waste of time this has been. Customer service is free, and all it would have taken would be a return of my email to explain they’re very busy. I’m so disappointed.

31 marca 2025
Opinia niezależna
Oceniono na 1 z 5

The package was delivered to the wrong address

The package was delivered to the wrong address.

Be careful with your delivery address on checkout. On my order it defaulted to an address I add set for another company (I think because they use Shopify). I deleted the address on my order and set the correct address and continued to pay.

I didn't thoroughly check the confirmation emails and later found the package was delivered to the default address, even though I changed it on the order.

Company support were un-helpful. They told me to re-order.

I won't order again because I can't trust their system.

Shame.

15 marca 2025
Opinia niezależna
Logo Easy Light Bulbs

Odpowiedź od Easy Light Bulbs

Hi Ian, I am taking a look at your order. I can see that the billing address has been updated and not the shipping address - that may be why your order was still sent to the previous shipping address. As your order was delivered to the correct shipping address provided on your order, a refund can't be actioned unfortunately. An order confirmation email and a email including the Royal Mail tracking was provided. If we heard from you before Royal Mail delivered, we would have happily contacted Royal mail to send your items back to us.

Oceniono na 2 z 5

Some issues, but they are trying to improve

I ordered a Philips T9 circular fluorescent tube, listed as in-stock. Two weeks later a Navara T5 tube was delivered.
During these two weeks, my emails remained unanswered, and no updates were sent until the item dispatched.
Item sent well packaged, but is not the item purchased.
UPDATE: Following this review Callum phoned to apologise and sent the correct item for delivery next day. He advised that they are struggling to answer emails.
Easy Light Bulbs appear to have some issues, but it's reassuring they are trying to resolve these and improve.

14 marca 2025
Opinia niezależna
Logo Easy Light Bulbs

Odpowiedź od Easy Light Bulbs

Hi James, this seems to have been a shipping mistake from our team. I will get them to contact you. Apologies about the inconvenience caused.

Oceniono na 3 z 5

The order was processed swiftly and I…

The order was processed swiftly and I was kept informed of its progress. The lights arrived in a good state. However an order I started before this order for linear light bulbs, was for LEDVANCE 18W LED 4000K which was order No EO46136 has not arrived and apart from receiving an email to say that the order had been received and was being being processed ready to send out but that is the last I have heard about it, thus a low score given.

12 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Very good service from this company for…

Very good service from this company for difficult to find items. My telephone calls have been answered quickly and attentively when I have called to follow up on my orders, with clear information offered. I would use this company again. Call them first to understand shipping timing if this is critical.

13 marca 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej