I messed up and ordered the wrong paint. I emailed to let them know and without quibble, they sent me the paint I wanted with a return label for the paint previously sent. They did not ask for fu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fantastic products and support. I use their Linseed Oil Paint for exterior wood and Masonry Paint. The latter paint ‘system’ of mixing the powder was new to me. It takes some getting used to and... Zobacz więcej
First time user of earles paint but converted to the cause! Very easy to use after watching the help full video on the website and advice from David (tks). Primer coat and two coats of paint ga... Zobacz więcej
Wonderful Company and products. Helpful team and expert advice. No bots or irritating automated chats. Bought the oilskin gloss for outdoor furniture I got in a junk shop and it needed some tlc. Am... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
TRUST IN TRADITION Our range of breathable interior and exterior paints do more than simply decorate. Free from plastics and harmful chemicals, they work in perfect harmony with traditional materials on everything from period properties to brand new builds. Containing the finest linseed, lime & minerals, our paints continue to nourish and protect long after application to give a lasting charm and character unmatched by modern paints. If you would like any further information or advice before choosing the perfect paint for your project, our friendly team is here to help.
Dane kontaktowe
Unit 3B, Berwick Road Industrial Estate, NE71 6AH, Wooler, Zjednoczone Królestwo
- 01668263974
- enquiries@earlespaint.co.uk
- earlespaint.co.uk
4,6
Doskonała
244 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Knowledgable, helpful and efficient
Helpful advice and dealt with our requirement swiftly and competently. Quality product. Would definitely recommend and use again.
4 września 2024
Odpowiedź od Earles Paint
Hi Ian.
Thank you for leaving us such positive feedback.
We are delighted to hear about your experience with our helpful staff and quality product.
From all at Earles Paint.
Odpowiedź od Earles Paint
Hi Deborah.
Thank you for taking the time to leave us a lovely review!
Have a great day!
From all at Earles Paint.
I used Earles masonry paint on my house with a good tesult
I used Earles masonry paint on my house. It's lime rendered and was painted with a lime silicate paint supplied by Ty Mawr Lime almost ten years ago. It weathered quite well but was overdue for a repaint. The house is stone/rubble built two storey house that was previously concrete rendered and subsequently had suffered the usual damp issues. The lime rendered resolved that, so it's important to stick with lime based breathable products. I'd previously tried white washing one end of the house but that had flaked off and didn't cover so well..I was very pleased with Earles masonry paint.. it takes a little getting used to as it's a bit like lime wash in that it's like painting with milk and subsequently a messy business (but that might just be me!)so plenty of prep required, use sand on the ground to catch splashes and I masked off our dark framed windows, but it can easily be wiped off with a wet cloth . On a wall that was in reasonable condition I used two coats, but on the gable end that takes all the weather and the front I did 5 coats..it's a very quick process getting it on. In all, almost 9 pots of paint. Mixing only what I'm going to use at a time so using a litre jug measure 3 paint to equal water, mixed easily..thickens after few minutes but then goes thin again! Anyway, the finish is very good . It covered many little hairline cracks easily and is now a good hard Matt finish.
It's almost half the price of the Ty Mawr product..will check back in 10 years to see if it lasted!
Prepped surfaces by spraying with hypochlorite solution and soaking well prior to application.
1 sierpnia 2024
Opinia niezależna
Odpowiedź od Earles Paint
Hi Alan.
Thank you for taking the time to leave us and prospective customers such valuable feedback.
We are delighted with your 5 star review!
From all at Earles Paint
Odpowiedź od Earles Paint
Hi Karen.
Thank you for leaving us a 5 star review.
From all at Earles Paint.
The best customer service I’ve ever…
The best customer service I’ve ever experienced. They know their stuff too. Great quality of paint. Highly recommend
28 sierpnia 2024
Odpowiedź od Earles Paint
Hi Katie.
Thank you so much for taking the time to send us such a wonderful review!
Best wishes
From all at Earles Paint.
Excellent delivery service
Excellent delivery service,
First coat is on and excellent coverage
9 sierpnia 2024
Odpowiedź od Earles Paint
Hi Heather.
We are delighted to hear about your positive experience with our Masonry paint.
Have a great day!
From all at Earles Paint.
Excellent service and understanding
31 lipca 2024
Odpowiedź od Earles Paint
Hi Graeme.
Thank you for leaving us a 5 star review!
We endeavour to help with all questions and pleased that we could be of assistance.
Have a great day!
Nothing Arrived
I ordered in March. There was some (pleasant and courteous) contact from them over the next couple of weeks because of their (not my) concern re. the longevity of the colour on offer/ordered, but as far as I was concerned the order was going ahead. I can find no record of a Despatch Notice. I did not receive notice of an order cancellation or refund. I have raised several queries over the months as to what happened/is happening. In June I was told the item was returned (not by me) to the manufacturer (?). Nearly five months or so later am none the wiser (despite several e-mail promises that they would follow this up) and have received neither paint nor an explanation.
I have given two stars because of the pleasant initial service and conversations but am in reality very disappointed.
16 kwietnia 2024
Odpowiedź od Earles Paint
Hi Ian. Thanks for the time you have taken to leave your feedback. Its always good to hear from our customers regarding their experience in dealing with our company and in this instance we are disappointed that we have let you down and we can only apologise for not resolving this sooner.
I think we initially contacted you regarding the limewash as any limewash that uses blue pigments must be used quickly as the blues are unstable and will turn grey in the liquid product if left for any length of time.
This Limewash was despatched on the 3rd of May and returned to us 15th. Obviously this wasn't communicated back to me and you contacted us on the 21st June to ask us about delivery.
This is when I first realised there had been an issue with delivery and with the delay the Limewash would have to be remade due to the blue pigment before being sent out again.
I think this has been a valuable lesson for us and shows that we really need to put a more robust system in place for dealing with these sorts of issues especially when we are extremely busy as relying purely on memory to deal with this has unfortunately not worked.
Again I can only apologise and I will be in contact to resolve your order. Kind Regards David@Earles
Fest delivery which was really…
Fest delivery which was really appreciated. The lime wash was great quality with excellent coverage.
31 lipca 2024
Odpowiedź od Earles Paint
Hi Richard. Thanks for taking the time to leave such a positive review of our limewash. It's great to hear from our customers on their experience using our products. We hope you are pleased with the final results. Regards David@Earles
Odpowiedź od Earles Paint
Hi Chris. Thanks for the feedback and we are delighted that you are so happy with the paint and the service. Regards David@Earles
Easy ordering
Easy ordering, website user friendly, delivery on time and not too costly. A great shopping experience.
5 sierpnia 2024
Odpowiedź od Earles Paint
Hi and thanks for leaving us a 5 star review of our company. Its great to hear from customers who have had such a positive experience. Regards David@Earles
Great paint products
Always get helpful advice from this company regarding best paint to use for different situations.
5 sierpnia 2024
Odpowiedź od Earles Paint
Hi Sharon. Thanks for taking the time to leave us your positive feedback. We're delighted that you are so happy with our help in choosing the best products for your projects. Regards David@Earles
Fast delivery, great cost effective alternative for painting lime render
Fast delivery, great product. Takes a little longer to apply than the ready mixed equivalents but gives a great traditional finish and much cheaper without losing quality. Highly recommend if you're painting on lime render or need something highly breathable. Just read the instructions and trust the curing process.
29 lipca 2024
Odpowiedź od Earles Paint
Hi Sarah. Thanks for taking the time to leave your review of the product and the application process. Your right patience is the key to our Masonry Paint Product. It needs to cure and this can take a number of days. We are delighted that you are so happy with the final results. Kind Regards David@Earles
Easy to do business with
Easy to do business with. Easy to order. Great communication and great product.
25 lipca 2024
Odpowiedź od Earles Paint
Hi Timothy. Thanks for taking the time to leave you review. Its great to hear from customers who have had such a positive experience. Kind Regards David@Earles
Odpowiedź od Earles Paint
Hi Julia. Thanks for taking the time to leave us your feedback. We are so pleased that you had such a positive experience with the products and also our customer service. We are always here to help customers choose the right products. Kind Regards David@Earles
An excellent product delivered promptly.
11 lipca 2024
Odpowiedź od Earles Paint
Hi David. Thanks for taking the time to leave us your feedback. We are delighted that you are so pleased with the product and the delivery. Kind Regards David@Earles
Dear Earles Paint,
Dear Earles Paint,
like to send you a quick Thankyou,
Purchased your paint from your website.
Excellent postage arrived with me next day and well packaged.
Product itself is fantastic. Covered well and 10 litres did 3 coats with a little to spare for touching up if needed.
lovely textured finish and the colour as expected . Sandpiper. Exterior Limewash.
Looks dark when first applied but dries a lot lighter.
Thankyou and will use again. Recommended to admirers.
25 lipca 2024
Opinia niezależna
Odpowiedź od Earles Paint
Hi Andy
Thanks for taking the time to leave us your valuable feedback we are delighted that you are so pleased with the product the delivery and the admirers. Its great to hear that you have had such a positive experience. Kind Regards David@Earles
Odpowiedź od Earles Paint
Hi
Thank you for your 5 star review!
Have a great day!
Carol@earlespaint.co.uk
Odpowiedź od Earles Paint
Dear Mr Dexter,
Thank you for taking the time to leave us a 5 star review!
Kind regards
Carol@earlespaint.co.uk
Arrived quickly.
27 czerwca 2024
Odpowiedź od Earles Paint
Hi Amanda,
Thank you for your 5 star review!
Have a great day!
Carol@earlespaint.co.uk
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