I messed up and ordered the wrong paint. I emailed to let them know and without quibble, they sent me the paint I wanted with a return label for the paint previously sent. They did not ask for fu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fantastic products and support. I use their Linseed Oil Paint for exterior wood and Masonry Paint. The latter paint ‘system’ of mixing the powder was new to me. It takes some getting used to and... Zobacz więcej
First time user of earles paint but converted to the cause! Very easy to use after watching the help full video on the website and advice from David (tks). Primer coat and two coats of paint ga... Zobacz więcej
Wonderful Company and products. Helpful team and expert advice. No bots or irritating automated chats. Bought the oilskin gloss for outdoor furniture I got in a junk shop and it needed some tlc. Am... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
TRUST IN TRADITION Our range of breathable interior and exterior paints do more than simply decorate. Free from plastics and harmful chemicals, they work in perfect harmony with traditional materials on everything from period properties to brand new builds. Containing the finest linseed, lime & minerals, our paints continue to nourish and protect long after application to give a lasting charm and character unmatched by modern paints. If you would like any further information or advice before choosing the perfect paint for your project, our friendly team is here to help.
Dane kontaktowe
Unit 3B, Berwick Road Industrial Estate, NE71 6AH, Wooler, Zjednoczone Królestwo
- 01668263974
- enquiries@earlespaint.co.uk
- earlespaint.co.uk
4,6
Doskonała
244 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Earles Paint
Hi Reg,
We are sorry to hear that your desired colour was not available from our stock range. We would like to take this opportunity to make you aware that we do supply a colour match service. Which can be found under our bespoke colour match from link below.
https://www.earlespaint.co.uk/colours/
Kind regards
Carol@earlespaint.co.uk
Contacted the company before ordering…
Contacted the company before ordering and they provided useful advice on interior lime wash
9 kwietnia 2024
Odpowiedź od Earles Paint
Hi Georgia,
Thank you for taking the time to leave such valuable feedback. We are delighted that you contacted the company for advice on interior lime wash. Expert guidance can help to make an informed decision.
Also, we would love to see pics of your finished project!
Best wishes
Carol@earlespaint.co.uk
Speedy service
Speedy service. The paint arrived within 3 days and was perfect for the job.
Customer service team were also very helpful when I phoned with a query
20 marca 2024
Odpowiedź od Earles Paint
Hi Paul,
Thank you so much for leaving us such valuable feedback!
We're delighted to hear that you've had such a positive experience with both the paint and service provided.
Best wishes
Carol@earlespaint.co.uk
Very prompt and efficient delivery
1 kwietnia 2024
Odpowiedź od Earles Paint
Hi Carolyn,
Thank you for your wonderful review! If you have the time, we would love to see some photos of your finished project.
Best wishes!
Carol@earlespaint.co.uk
Odpowiedź od Earles Paint
Hi Richard,
Thank you for taking the time to leave us such lovely feedback!
Have a great day!
Carol@earlespaint.co.uk
Could have done with some info re when…
Could have done with some info re when delivery was going to be but other than that everything was great!
22 marca 2024
Odpowiedź od Earles Paint
Hi Sarah,
Thank you for taking the time to leave us valuable feedback.
Have a great day!
Carol@earlespaint.co.uk
Without doubt the friendliest customer…
Without doubt the friendliest customer service in the uk.
4 marca 2024
Odpowiedź od Earles Paint
Hi Edd,
We are incredibly grateful for your wonderful feedback. Thank you for taking the time to leave us such a positive review. The entire team at Earles Traditional Paint wishes you a fantastic day!
Kind regards
Carol@earlespaint.co.uk
Odpowiedź od Earles Paint
Dear Rebecca,
Thank you for taking the time to share your thoughts with us. We appreciate your feedback about our Natural Clay Paint - Atlantic Blue, and we are glad to hear that you find it to be a lovely addition to your project.
If you have any spare time, we would love to see pictures of your project with our paint.
Best regards,
Carol@earlespaint.co.uk
Terrific products delivered almost…
Terrific products delivered almost instantly. Thank you!!!
22 lutego 2024
Odpowiedź od Earles Paint
Hi Frances,
Thank you for your wonderful review! If you have the time, we would love to see some photos of your finished project.
Best wishes!
Carol@earlespaint.co.uk
Odpowiedź od Earles Paint
Hi Peter,
Thank you for taking the time to leave us such lovely feedback!
Have a great day!
Carol@earlespaint.co.uk
Very pleased with updates on order and…
Very pleased with updates on order and despatch. Arrived safely packaged and with useful info leaflet. Looking forward to using the lime wash paint.:-)
20 lutego 2024
Odpowiedź od Earles Paint
Hi AJT,
Thank you for taking the time to let us and potential customers know that you're very pleased with the updates on your order and its dispatch. I'm also glad to know that your order arrived safely and was packaged securely. We would love to see the finished project using our Lime Wash Paint. You can send images to the below email address.
Best wishes
Carol@earlespaint.co.uk
Lovely helpful people
Lovely helpful people, always happy to answer my numerous questions. Paint arrived quickly and very well packaged, having practiced with their tester pots I am looking forward to the main painting project!
19 lutego 2024
Odpowiedź od Earles Paint
Hi Jane,
It's great to hear that you have had such a positive experience. I'm also glad to hear that your paint arrived quickly and was well-packaged. We would love to see your project when finished!
If you have the time, you could send it to below email.
Have a great day!
Carol@earlespaint.co.uk
Excellent customer service
Excellent customer service. Phoned for advice and the chap spent quite some time advising me.
When my sample parcel didn't arrive they promptly sent out a replacement.
2 lutego 2024
Odpowiedź od Earles Paint
Hi Rob,
Thank you very much for taking the time to leave us such valuable feedback.
Have a great day!
Carol@earlespaint.co.uk
Quick response
1 lutego 2024
Odpowiedź od Earles Paint
Hi Keith,
Thank you for taking the time to leave us valuable feedback.
Have a great day!
Carol@earlespaint.co.uk
Very easy to order and was delivered…
Very easy to order and was delivered exactly when they said it would be.
The paint itself is fantastic, it goes on really easily and looks good although it does take some time to dry.
2 lutego 2024
Odpowiedź od Earles Paint
Hi Mark,
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you're happy with our order, delivery facilities and the quality of our paint.
We would love to see a photo of your finished project. If you have the time, you could send it to my following email address.
Best Wishes
Carol@earlespaint.co.uk
Detailed advice
We spoke to David on the phone about your traditional limewash paint. He was very helpful and answered all our questions fully.
Also we were interested to read about "feathering" on your website. We have spoken to different suppliers but no one else has provided such clear instructions
22 stycznia 2024
Odpowiedź od Earles Paint
Hi Elizabeth.
It's great to hear that David was able to provide you with helpful and thorough answers to all your questions. Also, it's good to know that you found the instructions on our website about "feathering" to be clear and helpful. If time allows it would be great to see your project when finished.
Best wishes.
Carol@earlespaint.co.uk
Fast delivery and efficient…
Fast delivery and efficient communications.
I would be happy to use them again.
10 stycznia 2024
Odpowiedź od Earles Paint
Hi Ace. Thank you so much for taking the time to leave us such positive feedback. We look forward to hearing from you in the future.
Kind regards
Carol@earlespaint.co.uk
Odpowiedź od Earles Paint
Hi Sarah,
Thank you for taking the time to write your review. Your feedback is greatly appreciated.
Best wishes for 2024!
Earles Paint Team
Great product backed up by excellent service
I used Earles paint to paint my house. The company provided helpful advice and delivery of products was prompt and accurate. I was not used to powder-based paint but had read good things about Earles; using the paint was a bit like painting with milk in terms of texture and viscosity and it was imporant to stir it frequently, but it turned out to be easy to use and the coverage and finish is amazing
26 lipca 2023
Odpowiedź od Earles Paint
Hi Tony.
Thank you for your wonderful review of our masonry paint.
We are pleased to hear that our masonry paint has met your expectations and that you are satisfied with its performance.
Best regards
Earles Paint Team
Sincerely,
[Your Name]
The best company for a limewash novice!
So helpful when I knew nothing about limewash! Was pointed in the right direction and our large order was ready prompt and gave the desired look.
17 sierpnia 2023
Odpowiedź od Earles Paint
Dear Holly,
Thank you for taking the time to share your positive experience with Earles Exterior Limewash. We are thrilled to hear that you are happy with the product. If you have any further questions or comments, please do not hesitate to reach out to us.
Best regards,
Earles Paint Team
Doświadczenie Trustpilot
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