Eagle-Eye Tours Recenzje 

527
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Eagle eye tours responded to my previous review, but there seems to be no way to join a conversation. The company is totally regressive in offering tours that are exclusionary. There may only be one c... Zobacz więcej

Oceniono na 5 z 5

A very good bird tour. A thoughtful choice of locales that maximized species count plus giving a good overview of the country of Costa Rica. The guide is what put this tour above others: Joaquim Ber... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is a wonderful tour which more than lived up to my expectations. I wanted to see and photograph beautiful landscapes, birds, wildlife, etc. It all happened. We photographed Torres de Paine and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had excellent looks at the Whooping cranes, and also saw almost 100 other bird species, and great looks at some mammals (moose, foxes etc.). Tour was well organised. An extra day in Prince Albert N... Zobacz więcej

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Informacje dotyczące firmy

  1. Organizator turystyki
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Napisane przez firmę

We offer high quality birding tours and expedition cruises with exceptional leaders to amazing destinations worldwide! We cover the globe with diverse tours ranging from ones focused primarily on birds to special tours combining photography and wildlife, birds and gardens, and more.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

527 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(527)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Our guide Ernesto Carmen was extremely…

Our guide Ernesto Carmen was extremely knowledgeable and had an encyclopaedic volume of information about not only the birds but also the flora and fauna and entomology of the area. In addition to that he was thoroughly unflappable and always pleasant and helpful.

12 kwietnia 2020
Opinia niezależna
Oceniono na 5 z 5

Eagle-Eye is the best!

Eagle-Eye is the best! Great service from the office staff getting set up for any trip. Great guides too. Eagle-Eye offers different birding locations that their competitors do not. I like it and prefer to travel with Eagle-Eye Tours.

11 kwietnia 2020
Opinia niezależna
Oceniono na 3 z 5

Stuck in the Mud and Snacks for Lunch

Birding was good and the guides were knowledgeable. On Day 2 of this 3 day tour, at noon the sun began thawing the dirt roads and both vans became stuck deep in thick mud. Both guides walked to distant farmhouses to ask for help. Thankfully at the third house a farmer had a huge combine and pulled us all out. It was dangerous that we were not in 4-wheel drive vehicles. Our guide did not have his cell phone on him. We had cell phone service and called the tour office to report our predicament. Over four hours of birding time was lost including a stop to knock off the mud that was re-freezing and clogging all the wheel wells. Breakfast and lunch were covered in our tour costs but dinners were on us. On Day 3, we birded early then ate a late breakfast. Late that afternoon we stopped for "lunch" at a gas station selling only snack food, peanuts, chips, candy. Given the 4+ hours lost to the mud incident the day before plus the lack of real food for lunch, I asked if the tour was paying for our dinner that night. I was told no, a "sit down" meal was not always to be expected on birding tours. I've been on other tours that packed picnic lunches for us when we were going where food was not available. We do not feel the routes/stops were well-planned or that we got our money's worth.

11 kwietnia 2020
Opinia niezależna
Logo Eagle-Eye Tours

Odpowiedź od Eagle-Eye Tours

Dear Dorothy & Allen,

Thank you very much for your review and your feedback on your tour. It was indeed very unfortunate that the vehicles got stuck. We were in touch with the guides during this process. This was the first time this has occurred in more than a dozen tours. Unfortunately 4-wheel drive vans are not available. We have discussed this incident with the guides and they will make adjustments in the future to avoid this.

We agree that the lunch on that day was not up to our standard and I would like to apologize for that. We have also discussed this and have a plan to avoid this occurring on future tours.

Thank you again for your feedback.

Yours sincerely,
Cam Gillies
President
Eagle-Eye Tours

Oceniono na 5 z 5

Top notch guides

Top notch guides, well-planned and well-coordinated. I would, without reservation, recommend Eagle Eye Tours. I was very impressed.

10 kwietnia 2020
Opinia niezależna
Oceniono na 4 z 5

I don't remember any problems

I don't remember any problems, which indicates that the service was fine. Well, with one exception. The suggestions for what to take included rain gear, but I disregarded it, because I figured it was a generic list, and we were going to the tropics not in the rainy season. Wrong. I should have brought a flimsy plastic raincoat - I have several, pinched years ago from the Maid of the Mist - they weigh nothing, and we were in the rain forest! My jacket is water-repellant, sort of, but not really. I got wet! Maybe the list should be tailored to the trip, and this should be made clear.

10 kwietnia 2020
Opinia niezależna
Logo Eagle-Eye Tours

Odpowiedź od Eagle-Eye Tours

Dear Elizabeth,

Thank you very much for the review. Each of our information packages on what to pack, etc. are specific to the tour so we'll make sure that it is more clear in the future.

Thank you again for the feedback!

Yours sincerely,
Cam Gillies
President
Eagle-Eye Tours

Oceniono na 5 z 5

Eagle-Eye Tours was previously unknown…

Eagle-Eye Tours was previously unknown to us before booking our tour. We had questions about the tour that were quickly answered with a quick phone call. They were easy to contact by phone and very helpful. There documentation was very good and easy to understand. We would definitely use them again..

8 kwietnia 2020
Opinia niezależna
Oceniono na 5 z 5

Fantastic Birding Tour of Costa Rica

Our January, 2020 trip to Costa Rica was a 10-day "sampler" that immersed us in the astounding diversity and beauty of Costa Rican birds. Our superb guides, Ernesto and Paz, not only displayed an in-depth knowledge of Costa Rica's rich flora and fauna, but they also shared with us the history and culture of Costa Rica, giving us the feeling of truly connecting with this country. The logistics of the trip were carefully designed to visit a variety of habitats over a 10-day span to afford us the best opportunity to see as many birds as possible. We always felt that we were in good hands, which allowed us to relax and enjoy the adventure.

7 kwietnia 2020
Opinia niezależna
Oceniono na 5 z 5

Five Stars

This was a five star tour. Both are guides where attentive to the needs of the guest and provided helpful in providing tips on identification on birds and went out of their way to help everyone fell part of the group and find the birds.

7 kwietnia 2020
Opinia niezależna
Oceniono na 5 z 5

excellent bird watching tour with 5…

excellent bird watching tour with 5 stars birding tour guide both Ernesto & Paz. They are extremely knowledgeable in their professional & very patient in finding all different kind of spices. This trip is way beyond our expectation.

6 kwietnia 2020
Opinia niezależna
Oceniono na 4 z 5

All expectations filled

All expectations filled. Only negative point unexpected jamming to muddy road and we lost hours of bird watching.

6 kwietnia 2020
Opinia niezależna
Oceniono na 5 z 5

Puerto Rico 2020- Terrific small tour

Great tour with a small, congenial group. Chris Burney, our guide, went out of his way to make sure we saw the birds we sought. Traveling with people who were respectful of one another and those around us was a pleasure. Puerto Rico is a beautiful place and Puerto Ricans are welcoming people, even as they recover from natural disasters.

6 kwietnia 2020
Opinia niezależna
Oceniono na 5 z 5

Courteous, efficient service

We felt well taken care of from start to finish during this first experience with Eagle-eye Tours. Communication with the office was prompt and to the point.
The guides, while very keen on finding the birds, were always mindful of our comfort, and their friendly, generous behaviour rubbed off on everyone. Special appreciation goes to our extremely reliable and friendly driver Jorge!

4 kwietnia 2020
Opinia niezależna
Oceniono na 4 z 5

Milena Huebener in the Eagle-Eye office…

Milena Huebener in the Eagle-Eye office was very helpful and prompt at sending info.
I would say that since I was travelling alone, it would have appreciated someone meeting me at the airport upon arrival.

4 kwietnia 2020
Opinia niezależna
Oceniono na 5 z 5

Great staff at Eagle Eye Tours

All staff at Eagle Eye Tours provided great service. They quickly answered all my questions posed to them by both email and by phone. The guides they hired were extremely knowledgeable and also very people oriented.

4 kwietnia 2020
Opinia niezależna
Oceniono na 4 z 5

Manitoba Owls tour gave me six lifers!

The Manitoba Owls tour was great for me. I found six life birds I had never seen before--Gyrfalcon, Great Gray Owl, Hawk Owl, Bohemian Waxwing, Hoary Redpoll and Sharp-tailed Grouse. Plus Snowy Owl and Ruffed Grouse which I had only seen once previously. The tour guides, Rudolf and Ken, were easy-going and we took our time on each bird. Accommodations and food were fine. Met some enjoyable fellow birders. I was delighted.

4 kwietnia 2020
Opinia niezależna
Oceniono na 5 z 5

South Texas birding

My South Texas birding adventure was everything I thought it would be and more. Skyy and Adam were fantastic guides, very knowledgeable and helpful, the accommodations were first class, and I came home with so many great memories.
Ellen Popkie

4 kwietnia 2020
Opinia niezależna
Oceniono na 4 z 5

Our guides Rudolph and Ken were great

Our guides Rudolph and Ken were great, accommodating and very knowledgeable. They took us to the areas that we would most likely find the owls and other birds. We were surprised to have to drive through fields and urban areas looking for birds most of the time. In our mind and according to the description of the tour, we were expecting to look for birds and owls in the National Parks or forest. We were happy to see and photograph three different owls and other bird species.

4 kwietnia 2020
Opinia niezależna
Oceniono na 4 z 5

Everything was great as far as looking…

Everything was great as far as looking for birds and and finding them and giving us photographers time to take good pictures. I wished we could have stayed at the feeders a little longer to get better photos of the evening grosbeaks.

Most of the people wished we had a few more restroom breaks. We are mostly older and cannot wait as long as younger folks.

It would have been nice to get back for the day maybe an hour earlier so we maybe can relax with our new friends and have a beverage together before supper. The days were long and not much time to unwind.

I am so glad that I went. There is no way that I could ever have found some of those life birds (6) by myself.

4 kwietnia 2020
Opinia niezależna

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