Exeter Property Maintenance  Recenzje 77

Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a bath that was not working and a leaking washing machine. I phoned EPM and they sent someone around within an hour. The engineer fixed both issues and talked me through what caused the probl... Zobacz więcej

Oceniono na 4 z 5

EPM turned up on time and completed all the work (leaking toilet cistern). Also, office staff were very friendly and polite and all communications were clear. I will use EPM in future.

Oceniono na 5 z 5

EPM turned up on time and completed all the work that was required (radiators not heating up, leaking valve and leaking outside tap) within an hour. Very friendly and tidy and clean work. I will use E... Zobacz więcej

Oceniono na 5 z 5

Had a problem with the boiler they turned up same day & fixed it promptly all working fine now, would highly recomnend this Company - as very efficient.

Informacje dotyczące firmy

  1. Biuro ds budowlanych

Napisane przez firmę

Exeter Property Maintenance Ltd, for all of your property needs from small maintenance jobs, to conversions and complete renovation projects.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

77 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Definitely recommend

They were able to come out really quickly, even for a small job when I could not find a single other plumber locally. I would definitely use them again and recommend to others.

28 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

From the first call I felt taken care…

From the first call I felt taken care of. Technician arrived in the time advised and did a great job getting a pipe unblocked. I was surprised to get a follow up call. Everyone very friendly and polite and very quick. Thank you.

19 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Quick and efficent service

EPM sent a plumber the same day to replace a sink plug. It was a quick and efficient service, including going out to buy the type of plug I requested.

23 października 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent service!!easy and friendly…

Excellent service!!easy and friendly booking service with quick response and appointment…always on time ..and what’s more job done with care ..100 percent recommended as a lady on my own I feel totally confident that if I had any electrical plumbing or home maintenance issues they will sort for me efficiently makes me feel secure my definite go to for home repairs

7 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Speedy Service for peace of mind

I had an issue with a bathroom lighting circuit that showed itself on a Thursday night. I called EPM on Friday morning and Tim arrived that afternoon to check out the fault and make everything safe. A great speedy response and put my mind at rest over the weekend until he returned with more time to resolve the fault in full. Would recommend

31 października 2025
Opinia niezależna
Oceniono na 5 z 5

The whole service was excellent

The whole service was excellent - from speaking with Grace on the phone, receiving estimates and support with what we needed via WhatsApp, the promptness of the appointment booking and the efficiency of the actual appointment.

28 października 2025
Opinia niezależna
Oceniono na 4 z 5

EPM offers a quick and satisfactory service

EPM responded to my call quickly and arranged for an electrician to visit the next day, following a power cut due to rat damage to cables. However although he identified that both ring mains were affected, he did not have the necessary test equipment and was unable to restore power, A second electrician (Mark) came the next day, proved to be very competent, and was able to restore power and identified necessary further work. This was to provide a permanent power cable to the boiler to replace his temporary solution. This was achieved a few days later by a third electrician. Overall, EPM has a good number of tradesmen to call on and can respond quickly, although abilities may vary. The office staff are good and keep customers informed. Their charges are explained clearly in advance and seem fair and reasonable.

17 września 2025
Opinia niezależna
Oceniono na 5 z 5

EPM were fantastic

EPM were fantastic. Came out with 48 hours of me placing a call. Very supportive and understanding on the phone. Quick response time and and excellant service when the eletrician came. He performed a detailed inspection and communicated exactly what he was doing with all his checks. Highly recommend for a quick, friendly and professional service.

18 sierpnia 2025
Opinia niezależna
Oceniono na 2 z 5

Updated review.

The plus points were availablity and completion of job. The negatives from my perspective were the plumber arriving without the parts for the job which had been clearly described in advance and the labour charges which resulted from having to fetch parts, some time sat in the van and some more time sat in the van when the billing software wasn't working. Complaining got me nowhere. Ok had already noted that they charged for 2.5 hours labour when their meter said 2 hrs 50. The job was a simple one and could be completed in under an hour .There was also extra wallpaper damage to the kitchen due to water from above when the initial fix failed. I won't use again.

30 września 2025
Opinia niezależna
Logo Exeter Property Maintenance

Odpowiedź od Exeter Property Maintenance

Hi John,

Thank you for your feedback. We’re pleased to hear you were happy with our availability and that the work was completed successfully.

We’re sorry you felt disappointed with the labour charge. As outlined in our terms, time is charged from arrival to departure, including time spent sourcing required materials to complete the job safely and correctly. In this case, our tracker confirmed 2 hours 51 minutes total on site and collecting parts, but the invoice was reduced to 2 hours 30 minutes as a goodwill measure.

All of this was explained in detail by email prior to your review. We understand it can be frustrating when additional parts are needed, but our engineers carry a broad stock and occasionally must collect specialist fittings to ensure the repair is carried out to standard. The billing system delay you mentioned was brief and did not affect the overall charge.

We’ve reviewed the job record and can confirm there’s no evidence of any additional damage caused during our visit, but we’re always happy to review any photos or details directly if provided.

Thank you again for your comments — we appreciate all feedback as it helps us continue improving our service.

— The EPM Team

Oceniono na 5 z 5

Good Experience

I used EPM for an emergency plumbing job, the office staff were polite, understanding and helpful. The engineer came quickly and got the job done efficiently all whilst being friendly and polite. They will be my first call for any future problems.

9 października 2025
Opinia niezależna
Oceniono na 5 z 5

Happy

The guy arrived promptly and was pleasant and personable. The work was done in a professional manner and I was completely happy with what he did. He also had a card reader which made it easy to pay straight away.

4 września 2025
Opinia niezależna
Oceniono na 5 z 5

Epm’s excellent service

We have reason to use Epm’s services on a regular basis, and invariably we are impressed, but in our experience the most impressive thing about epm is Grace, she knows exactly what is going on at any one time, she is truly the Captain of the ship.

3 września 2025
Opinia niezależna
Oceniono na 5 z 5

i rung epm early monday morning the

i rung epm early monday morning were very polite and said that they could be at my address that pm gave a time and Chris who came was here when they said. i could not find a fault in workmanshp and chris himself very professional this whole experience with epm from office staff andchris were brilliant

18 sierpnia 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej