Exeter Property Maintenance  Recenzje 77

Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a bath that was not working and a leaking washing machine. I phoned EPM and they sent someone around within an hour. The engineer fixed both issues and talked me through what caused the probl... Zobacz więcej

Oceniono na 4 z 5

EPM turned up on time and completed all the work (leaking toilet cistern). Also, office staff were very friendly and polite and all communications were clear. I will use EPM in future.

Oceniono na 5 z 5

EPM turned up on time and completed all the work that was required (radiators not heating up, leaking valve and leaking outside tap) within an hour. Very friendly and tidy and clean work. I will use E... Zobacz więcej

Oceniono na 5 z 5

Had a problem with the boiler they turned up same day & fixed it promptly all working fine now, would highly recomnend this Company - as very efficient.

Informacje dotyczące firmy

  1. Biuro ds budowlanych

Napisane przez firmę

Exeter Property Maintenance Ltd, for all of your property needs from small maintenance jobs, to conversions and complete renovation projects.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

77 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Kitchen sink repair

I contacted EPM because my brother, who has serious health issues, had a leak in his kitchen. I explained his situation, and they arrived within an hour. The engineer was polite, friendly, and incredibly understanding. He fixed the sink efficiently and showed real empathy towards my brother throughout. The service was fantastic, and the cost of the repairs was very reasonable.

13 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

I use epm for every time of maintenance issue

I have used epm for all types of work both in my own home and in my rental property. Everything from regular gas safety certificates and PAT testing to bathroom and kitchen refits. I have found them to be consistently reliable, prompt, friendly and professional. It doesnt matter if its a water leak or a collapsed ceiling or just a blown over fence panel, I have used them for everything and wouldn't risk anyone else now.

2 lutego 2026
Opinia niezależna
Oceniono na 3 z 5

Expensive

I spent some time getting a like for like electrical shower to be installed by EPM. This was to reduce installation costs. Other companies quoted less and would aIso have sourced the new shower. In my experienced opinion, the job should have taken less than 1 hour. This made it a viable price. I was charged 2 hours for a job that in my opinion should have taken less than an hour. I was also charged a disposal fee for the old one. I will not use this company again. I will always get a quotation for work in future and not price per hour.

2 lutego 2026
Opinia niezależna
Logo Exeter Property Maintenance

Odpowiedź od Exeter Property Maintenance

Dear Jonathan,

Thank you for taking the time to leave your feedback.

I would like to clarify a few points for transparency.

Although you selected a similar model, the shower was not a true like-for-like replacement in terms of fixing points or internal layout. The rail and unit fixing holes did not align with the previous installation, which required redrilling the tiles to ensure the new shower was securely mounted. The electrical supply cable also needed trimming and re-terminating to suit the connection points on the new unit. These are not optional extras — they are necessary steps to ensure the installation is safe and compliant.

While some straightforward shower swaps can take around an hour, that is only where the unit is genuinely like-for-like and all existing fixings and connections line up exactly. In this case, additional work was required, which is why the total time on site was just under two hours.

Regarding disposal, we charge a standard waste handling fee when we remove and responsibly dispose of old units. This is outlined as part of our normal process.

We always aim to be fair and transparent with our hourly pricing, and we explain that final cost depends on the actual time required to complete the job safely and properly.

Kind regards,

EPM

Oceniono na 5 z 5

Outstanding customer service from start…

Outstanding customer service from start to finish. I arrived at work to find our boiler had broken and flooded the kitchen, and they couldn’t have been more helpful. From my first call, everything was handled quickly and professionally, with an engineer on site that same morning fitting a new boiler. I honestly couldn’t recommend them highly enough. Thank you again for your fantastic service.

29 stycznia 2026
Opinia niezależna
Oceniono na 4 z 5

I phone EPM as we had a gas leak

I phone EPM as we had a gas leak , I asked how much it cost for the engineer to fix , they explain and email me everything, at first just expecting it will only take an hour or 2 hours, but the engineer here nearly 7 hrs, I can say it's expensive but both the office staff and the engineer are very nice and helpful, I phone to explain that we can still smell a gas, and I have a problem with payment , hope you can help me x thank you x

21 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely amazing service

I spoke to Maya and Grace about getting a shower installed, I struggled to explain my situation as I'm not a very outgoing person but they were extremely calming and explained everything without making me feel silly. Would 100% recommend this company as everyone seems lovely.

22 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Storage Heaters

A bit of back ground, the storage heater in my mother in laws living room failed on 2nd January 2026, I live some 150 miles from her, she is 89, a quick google search of the Internet came up with EPM, who are fairly local to her. I contacted the office that day and they arranged an engineer to call on her that day, investigated and fed back the information, to which I asked them to source and install a new Storage Heater, then the day before installation a 2nd storage heater failed, i arranged with the office to check and arrange the installation of a 2nd heater, this has now been installed too. I have a very happy Mother in Law, thank to all concerned at EPM.

22 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Called after finding a leak

Called after finding a leak on the water heater. Man arrived on time and explained everything to me what had happened and what needed doing. I didn't get/want an emergency call out so wasn't charged any silly money. Reasonably priced, good communication and explained well. Would highly recommend and use myself again.

14 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Professional relieble service, very pleasant and knowledgeable engineer.

Had a very good experience when our electrics failed. The electrician was able to come earlier and so rearranged in our favour. It was a tricky fault to find and although he warned he may have to leave before he found the fault, he actually stayed until he found it hours and multiple rooms and sockets later. Parking is tricky here and the job itself was awkward and he didn't moan or act frustrated at all. Very pleasant chap. Already planning to use again for the final stage and some additional work.

5 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent quick response to urgent waterleak

Excellent quick response to an urgent water leak in the attic. Mariusz couldn't have been more helpful and extremely polite. Ably assisted by a young trainee, who I hope gets an apprenticeship.
Thank you Mariusz and thanks EPM.
Customer service representative was also excellent. Sorry I didn't get her name.

14 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

QUALITY

The quality of the service was superb, both from the person answering the phone to the engineer who came swiftly to sort out our problem. I would definitely recommend this company, and have kept their phone number in my contact list!

2 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Fast, friendly service

We couldn’t be more grateful. At New Year we were left without power to a boiler and dishwasher. Obviously, the weather was freezing and we needed heat and hot water ASAP. That is exactly what we got! I would highly recommend. From those answering our request to those fixing the issue - wonderful, friendly and helpful!

Thank you

2 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Really great service .

Really great service .. unfortunately I had three leaks in the space of weeks… but EPM were great on each occasion (as they were different sources of leaks)… I have also used them to replace and extractor fan.sominhae used them for both plumbing and electrical services.

What is great is how timely they are, if they say we will be at x time.. that is when they arrive
So I really rate them on the several times we’ve used them now

16 grudnia 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej